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    Carol Stream and Elgin Dental Associates

    4.3 (3 reviews)
    Open • 9:00 am - 6:00 pm

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    Kids First Pediatric Dentistry - Eggy

    Kids First Pediatric Dentistry

    3.7(77 reviews)
    4.8 mi

    I recently visited the Elgin location and had the pleasure of working with Natalie. She was very…read morethorough and so kind to my child. In addition to Natalie, Bertha too was so helpful with explaining the insurance aspect of our visit. Highly recommend

    I am writing this review so other parents can make an informed decision and ask detailed questions…read moreabout pricing before scheduling an appointment. I brought my daughter to Elgin Pediatric Dental for what I believed would be a basic cleaning before she got braces. Unfortunately, I was not informed of the costs of the services being provided, and I was shocked when I later learned that the visit used $624 of the $1,000 annual dental benefit available through my insurance. The charges included: Oral Exam: $160 Dental Cleaning: $140 basic tooth brushing used no tools or floss. Fluoride Treatment: $67 Two Radiographic Images: $78 Panoramic Image: $200 What was most frustrating was that the panoramic image, which cost $360, was not something I understood would be needed, and I did not realize the cost before it was performed. Had I been informed of the pricing beforehand, I could have made a more informed decision about my daughter's care. When I called with concerns about the bill, I found the business manager to be extremely rude and dismissive. Rather than addressing my concerns about the unexpected costs, I was told it was my responsibility as a consumer to know the charges in advance. While I agree that patients should understand their insurance coverage, I also believe providers should clearly disclose costs before performing services that can significantly impact a family's benefits and out-of-pocket expenses. My concern is not with the dental care itself, but with the lack of cost transparency and the response I received when I tried to discuss the charges. If you choose this practice, I strongly recommend asking for the price of every service, exam, X-ray, and treatment before it is performed so that you do not encounter the same surprise that I did. This review is simply intended to help other parents understand the potential costs and to encourage them to ask detailed questions before their appointment. Dentist was nice but not as detailed as we have had in the past and at a surcharge of 420 dollars for the same services I would do as the business manager told me to do know your numbers.

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    Kids First Pediatric Dentistry
    Kids First Pediatric Dentistry
    Kids First Pediatric Dentistry

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    Bender Dental Care

    Bender Dental Care

    3.3(23 reviews)
    3.0 mi

    Absolutely the most attentive dentist I've met. The techs…read moreare all really friendly and professional, and Dr Bender took a lot of time to meet with me and go over options for care. I will absolutely refer family and friends here.

    I used to like this place, but I am currently waiting to hear back about a refund. They have told…read moreme twice that they will call me back. They have not. I was told at the end of May that a refund check would be sent to me. I had a filling done back in May and I paid the amount they estimated I would owe. Got the bill from the insurance and I should have only paid half the amount that was estimated. No big deal. I called and was told my card would be refunded or a check would be sent. Two months later- Nothing! The sad part is this is not the first time this has happened. Back in 2016 I had to have a filling and the same thing happened. Same amount of money stolen from me because they claimed the insurance would not pay as much as they actually did. They even went after my dad for money for my account. I have dental insurance and my cleanings are fully covered. My dad was told I had an outstanding balance. First, I am a grown adult. They should not be telling my dad anything. Second, I never received a bill in the mail and they have never charged me for dental cleanings in the 5 years I have had my own insurance. I am going to call tomorrow and give them another chance to make this right. As of now they have overcharged me about $130 over the past 2 years and I am not happy about it.

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    Bender Dental Care
    Bender Dental Care
    Bender Dental Care

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    Pediatric Dental Associates - Crystal Lake - Dr. George Lin, Dr. Anjali Talati, and Dr. Carol Nixon

    Pediatric Dental Associates - Crystal Lake

    4.4(12 reviews)
    14.8 mi

    Miss Ashley the hygienist is absolutely amazing. She makes my daughter feel so comfortable during…read moreher appointments and makes going to the dentist fun for the kids! She knows how to connect with her patients and really tailors her visits to the individual kid by mentioning things she can tell they like. For example, she noticed my daughter's paw patrol shoes and started talking about paw patrol with my daughter! She eases any hesitation the kids have with her pleasant ton and personality! She has a very special way of working with kids. She is amazing. I am so fortunate to have found such a wonderful person who makes my daughter smile and laugh throughout her appointments. Dr. Lin the dentist is amazing as well! At my daughter's very first dentist visit she was really worried which Dr. Lin could sense. He left the room and came back with a special balloon for her which instantly made her feel more comfortable. He has a kind and gentle demeanor that makes kids and parents feel comfortable. Unlike other pediatric dentists offices, this office allows the parents back in the exam/cleaning room with the children which was important to me. This office is wonderful in so many ways. I have been very impressed and will recommend this office!

    I was referred here by a general dentist when my kids (under 5) were too afraid to open their…read moremouths. They worked miracles on helping my kids get over their fears! Another great quality is that they are very open and upfront about costs and what your insurance (or dental discount plan) will and will not cover. That takes a huge stress off trying to manage the health and finances of your family. They are very kid friendly, but also very professional. It's been 5 years now and even with all the cavities my kids have had they do not fear the dentist. From the receptionists to the dentists everyone is kind and friendly. I also love that they've never once scolded my kids for being a kid. They will ask them to stop misbehaving if I'm concentrating on the billing or speaking with the dentist, but it's never said as a way to shame the child or the parent and to me this kind of positive influence from professionals is essential.

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    Pediatric Dental Associates - Crystal Lake
    Pediatric Dental Associates - Crystal Lake
    Pediatric Dental Associates - Crystal Lake

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    Carol Stream and Elgin Dental Associates - cosmeticdentists - Updated September 2026

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