We took our son for his first appointment and I loved the way everyone interacted with him! Everyone was so kind. The office itself looked so cool and clean. Highly recommend it !! read more

It was my son's first time at the dentist. The office was so fun and welcoming, which made his experience fun! The dentists were very nice, relatable, and gentle. We are so happy to have found this dentist office. read more

Once Upon a Smile is fantastic! Pictures are from the old building. Since Dr. Varghese took over a few years ago, she moved to a new location which is state of the art and very child friendly. My kids love it. I see some old reviews about cost transparency. I haven't had any issues. They take my insurance. read more

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We were patients at this practice for many years before recently deciding to switch. The facility is excellent, and the hygienists and dentists are consistently kind, professional, and highly skilled. Unfortunately, our repeated experiences with the front desk and reception staff were unfriendly and unprofessional. While the quality of dental care was good, the customer service at the front desk ultimately led us to find another practice. read more

We love our pediatric dentist! The office and treatment rooms are warm, comfortable, and very kid-friendly. The entire staff is kind and welcoming, and they do a wonderful job making children feel at ease during their visits. Our kids are always treated with such care and compassion. We highly recommend this practice! read more

I've taken my kids here for about 4 years now and they love it! They look forward to their visits, the staff is super friendly and amazing! I def recommend! read more

Easy and patient with my daughter who had never been to the dentist yet. Very quick and didn't push past my child's level of comfort.

our daughter has special needs; and the great care they give is so appreciated and amazing. The whole staff does an outstanding job explaining what they are going to be doing and very very passionate and patient with her. so, the care for my daughter is so outstanding. Thank you so much. read more

Our family loved Once Upon A Smile. All staff were so kind and the space is so inviting.

This was our very first pediatric dentist visit, and it was everything you could hope for, as a first time parent. The staff, dental hygienist, and the Dr were so kind and patient! Our little one was very curious about what was happening, and they made sure that she was as comfortable as can be! read more

Dr. Serena has always been wonderful with my youngest daughter, but yesterday she had a dental assistant Jezelle who was unprofessional and had a nasty tone with my other daughter who is also a patient here. I did not appreciate the way this dental assistant kept interjecting in my conversation with my daughter and egging my daughter on. Like I said very unprofessional. I made a note with the front desk that I never want this Jezelle person near my daughters again. Normally I would just go somewhere else, but I have struggled looking for a great pediatric dentist office and like I said we love Dr. Serena and the care she has given my younger daughter. I was so upset with how I felt when I left their office yesterday, but I will not permit someone to be nasty to my daughter. This isn't the first time she's been rude either. The last time we had been in there and had the same encounter with her as well. This time I made sure that she's never near my girls again. read more

We have been taking our special needs son here for years. They are very kind and take into account, what he needs to have a successful visit. We are very pleased with them read more

Beautiful office and wonderful staff! My son even stated he "wished this was our home"! Specifically he loved the wall mounted video game options in the waiting room. read more

We love Once Upon A Smile! Every person there is so nice, welcoming, patient, and great at explaining things. My kids don't mind going to the dentist now! Highly recommend them for pediatric dentistry. read more

The dentist, hygienist and staff are amazing! They are all professional and patient with the kids. The office is tailored to make the whole experience for the children enjoyable and not scary from the moment you walk in the doors with the games and tablets on the wall and with the themed rooms and TVs on the ceiling. Definitely would recommend this place time and time again. read more

My kids are always happy and satisfied with their experience. Great service as always.

The dentist and the staff are awesome here. They made my daughter's experience enjoyable!

Such incredible patience, dedication and expert staff. We appreciated the helpful tips and informative conversations with the dentist.It was an absolutely wonderful experience to have taken my children (ages 5 and 2) to this dental office. They loved getting tokens to grab little treats at the end. We'll be going there until they kick us out because they're too old! Later hours and weekend hours would be helpful though. read more

Once Upon A Smile - Pediatric Dentists Near Me - South Barrington, Illinois

Once Upon a Smile is amazing. I was worried about my big emotions toddler, and staff, especially the dentist and Leslie were so patient and kind. I cannot speak more highly of the services they provided. read more

We love the Doctor's at Once Upon A Smile. They're always so positive, courteous and helpful. We recommend them for your child's dental care. read more

Horrible all they are about getting the money upfront no billing pay now then maybe they will reimburse you once they verify your benefits.

Attentive, kind, and overall great experience. They were very patient and thorough in answering my many questions. The level of care was welcomed. read more

Most amazing staff. Great customer service. My daughter loves going to her dentist appointments. Everyone is so caring here. They tell your child exactly what is happening every move they take. My daughter is never scared and is so happy every time. I'm so relieved and happy that I have found the best pediatric dentist. Thank you to all of the staff and the dentist for being amazing. read more

Once Upon A Smile - Most amazing staff!! - Pediatric Dentists Near Me - South Barrington, Illinois

We switched dentists to see someone in our insurance network. My daughter has quite a bit of anxiety for dental procedures, so I feared my choice in switching, but I am so glad we did! She had a wonderful experience. She said everyone was so nice and she likes this office better! read more

We've been looking for a new dentist for my daughter since we moved to the area, and we've found her! The hygenist couldn't have been nicer, and the dentist as well. They took the time to really answer any questions and make us feel at ease. We were very pleased with our first visit, and we will be back! read more

Everything about our visit was outstanding. The office staff is friendly and efficient, the hygienists were amazing with my 3 kids and the dentist was friendly and helpful. I definitely recommend them. read more

My kid hates going to the dentist but do you know what helps? Distractions and plenty of them.  The owners of this dentist office know that quite well because the office is brightly colored and decorated with stuffed animals. There are also television screens that your child can watch while getting their teeth cleaned. The dentist could have done oral surgery and my son probably wouldn't have noticed because he was so distracted. I appreciate how careful they treated my son while offering excellent customer service and professionalism. They really made the process easy for both of us. Don't use Google Maps for directions because it will take you to the wrong area. Instead, look for the large number 7 in front of a building. read more

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Always great service, easy scheduling and friendly staff. My son is a teen and still enjoys coming here.

Wonderful dentists and staff! The waiting and exam/procedure rooms are colorful and kid friendly.

My son was referred to a pediatric dentist because he was too wiggly to sit in an adult dental chair. I found Once Upon a Smile, and it's the perfect fit for him. We've been going for almost 3 years now. Very happy! read more

The office staff was very kind upon arrival. The hygienist teams engaged with my kids and kept them calm and informed. Dr. Varghese was very informative and addressed any concerns i had. I would recommend Once Upon a Smile! read more

This place was fantastic! From booking the appointment to the actual visit, everyone was friendly and patient! Erika was the technician and was so GREAT with making my son feel comfortable and happy. We had to do multiple X-rays due to my son being wiggly and she didn't show any signs of frustration. Happy to have a great place for my kids to go to. read more

Took my son for his first appt to see Dr. Varghese. My son was a bit nervous as it was his first time, but the staff were very welcoming and understanding. They gave him some stickers as a reward from his favorite show after getting some x rays done and he was thrilled! Dr. Varghese and her staff were very thorough and talked me and my son through everything including what to look out for and how to prevent certain things. In the end he received a token that he was able to use to get a toy! Overall, we had a great experience and I know my son won't be as nervous next time. read more

My children love Dr. Sharon Varghese and visiting her office. She clearly loves her job and interacts with children in a loving and sincere way. Her staff is warm, caring, thorough, and efficient. Recently we had to reschedule an appointment, and even though Dr. Sharon has a very busy schedule, the team was able to find us an opening within a week of the original appointment. As a mom, I appreciate that she gives me a fact based opinion in simple terms without confusing medical jargon. I would recommend her to any family. Keep up the great work Once Upon a Smile friends! read more

Great dentist who has helped us through all that comes with broken teeth, pulling teeth, crowns, and then some. Patient, calm, kind.

Seen on time, front desk was pleasant and courteous. The dentist and her assistant both had flawless bedside manner. I truly appreciate the care they took with my son. I never write reviews for doctors/dentists, etc., but I was very satisfied with the visit. read more

Dr. Sharon and her team were able to to see my son on very short notice and made us feel so comfortable and informed during our whole appointment. Highly recommend. read more

First visit to this office specifically looking for general anesthesia for my 7y/o due to severe work to be done. Dr. Varghese was AMAZING and the assistant Jan made us feel so welcome! My problem lays in the transparency of the fees. I have called multiple offices and asked for the specific service my child need. They NEVER told us that general anesthesia procedures are booked until January. (Jan offer to keep us in mind for a cancellation) Also for procedure needing GENERAL SEDATION there is a FEE NOT COVERED BY INSURANCE OF 500 dollars. There's no reason for this information to be withhold from parents when you asked for the specific procedures over the phone. Is a classic sales tactics and is so unprofessional when the answer for hiding this information is "thats our policy". You do not need to know in fact if your child will need that specific service to be aware of the cost and it feels like this information was "hidden" until last minute intentionally. You are expected to PAY IN FULL in order for your child to be SCHEDULED. Healthcare is a business we all know that, but that for me is outrageous. (cause like mentioned they don't let you know before hand) We are going back because my kid really need this treatment but I want to make sure other parents out there are aware of this issues. Good luck everyone read more

First time at this dentist office for my sons annual cleaning and I left wishing I knew about it years ago. The entire process was wonderful from the women in the office to the dentist and hygienist. I would recommend for anyone looking for a pediatric dentist. read more

Dr. Varghese and her incredible team are the best pediatric dental group I have encountered!!! So thankful to have found them and will keep them whether in or out of network!!! #thebestdentist read more