Outstanding an amazing service wonderful people very knowledgeable always willing to helpread more

Absolutely fantastic shop for all your outdoor cooking needs. Carrying an extensive range of high…read morequality equipment this place has it all from smokers and grills to seasonings, tools, and accessories. The staff was incredibly friendly, knowledgeable, and helpful, even allowing for samples of any of the vast selection of seasonings/sauces they carry in store. The best part though, their top employee, Brisket, who follows you around and only asks for some pets as payment. Would highly recommend, and will definitely be returning.

I do NOT own one of their smokers but Melvin took all the time I needed to get my questions…read moreanswered. He surely seems to me to be familiar with who's who and what techniques are relevant and not from the new TV cooking show fad. If you're looking at the Jambo, Lang, Meadow Creek style of smokers then I would definitely recommend see what BQ Grills has to offer. The only reason I didn't give 5 stars.... I don't own one and I feel the website could include more technical descriptions and photos. I am considering a 4 hour drive to just look at them though!

Melvin is a very honest, smart and hard working guy who has built an outstanding business over the…read moreyears. BQ Grills are simply the best. Do not let the small store front fool you- the shop is connected and all the grills are being made right there in the back- USA made!!!! Everyone I know who owns a BQ Grill will tell you "Its the best" You will not make a mistake purchasing a BQ Grill- but you will if you buy another!!

Best place,cheap. And they gave great service.one thing I…read moreliked is that they gave us free hotdogs,icees. And chips.

Service department is rude, they lied to me, and threatened to return my replacement after I…read morequestioned why they didn't call me. It was the suggested repair center from Ego but it was an hour and 3/4 ride each way. To be treated so badly just shows how much I'd go somewhere else. I only give it 2 stars because the other staff were ok.

from sales to service, wouldn't buy anywhere else! Two swim spas and two hot tubs so far for our…read moreextended family and everyone agrees!!! We it!!!

I called a few spa places around town looking for either a part or someone to come out and service…read moremy hot tub. Each time I spoke to other companies they sounded really annoyed that they had to answer the phone let alone possibly have to answer any potential customer questions. That's when I found Choice Pool & Spa's number and when a gentleman answered the phone from there I knew very quickly I had called the right place. Instead of immediately trying to sell me something, he walked me through what troubleshooting steps I had already taken, he offered his free advice all while reminding me a couple times to make sure I have the power turned off before I attempted any more tests. He knew what he was talking about and obviously cared about my safety. Ultimately I did need a tech to come out after I exhausted my efforts and you can bet I called Choice Pool back today and they had a tech to my house in less than an hour. Amazing.

Never heard back after one return call. Business must be good to ignore first inquiries.read more

I changed my review after the owner John made everything better. They really know how to take care…read moreof their clients.

Let me first say, wonderful delivery team! Nelson and Thomas delivered our patio sectional, end…read moretables, dining table and area rug. These gentlemen did a fantastic job bringing all of these pieces in while somehow keeping their feet clean from the exposed clay in my backyard. They also took great care to not get the clay on my brand new area rug which was much appreciated! One word of caution when dealing with this business, it is essential to stay on top of communication while waiting for your order to arrive. It is their policy to deliver furniture without the cushions, if they have not arrived with the furniture frames. Just be aware that you may have furniture that you may not be able to enjoy without the cushions until they come in.

We bought a teak patio set less than a year ago and the current condition is terrible even having…read morebeen in a covered area. I have emailed about this several times to multiple addresses now for over a month and have received no response. Expect better quality and service especially considering the price tag.

This comes from someone who worked there and why I left. A typical day at work is to get there…read more8:30, I lived half an hour away and I would take the small roads on my way to work because the highway wastes to much gas and they don't even give us back money for gas, I wasn't a "on my own" installer, I was an assistant and I was really trying to learn off of the other installers, I only enjoyed ever working with one of them because he knew what he was doing, he actually taught me more then I ever did with the other installer, the other installer who I won't name. He would throw tantrums and get mad if nothing went his way, I understand stuff happens but your a grown man doing all of this for what? The installers complain about not getting paid enough, management is decent, work place culture is a 1/10 not the best place to learn anything honestly, the hardest part of the job isn't anything. I really wanted to learn and I felt so unvalued by others no matter how much I really did try to learn. The most enjoyable part of the job was going home. I stuck around longer then I needed to because the installer I was with (whom I was placed with more) I really wanted to learn regardless of what he said about me, talked about me, gave me faces, punched around materials, the owners says he pays for materials and everything but he doesn't. The installers pay for all the material they need besides the pipe and that's it. Honestly,

Also know as Raleigh Fireplace. If I could give less than 1 star I would…read more I will warn you that once your purchase is complete your warranty is worthless because they will not call you back and you will be stuck. I spent over $5000 for a wood burning insert and have had problems with the blower from day 1. I even called the district manager who promised he would have John contact me. That was 3 weeks ago and I've heard nothing from either of them. Today I paid a local service person who was able to fix it in 15 minutes. Turned out the sensor had not been properly installed. I will glady absorb this cost just to not have to deal with them any more.