We have a Freightliner Cascadia, that started feeling and sounding strange, when doing tight turns…read more I thought maybe an axle had not unlocked ; causing tires to jump traction; since I had activated axle lock during harsh winter conditions in WI, earlier. I took the tractor to another shop, per friends recommendation; who told me they thought it was best to remove the differential to examine; at a minimum cost of $600. I wanted a second opinion, due to instinct & some mechanical aptitude of my own. Charlotte's differential repair/rebuilt place (Transaxle) recommended calling Daniel at Wayside Truck & Trailer. I took the truck there; and Daniel personally came out and inspected; noticing a worn spring bushing, on rear axle. They replaced the worn busing; along with other preventative maintenance. I picked up the tractor yesterday; and the strange feelings / sounds were gone.... it WAS the bushing. So, if I'd trusted the first shop; they would have removed the differential to inspect; per their statement; and this would not have fixed the issue; at great wasted expense to me. I'll be coming back to Wayside, from now on. I looked up Wayside on BBB; not surprised they have A+ rating; and not even one complaint ; solved or unsolved. -James Bauman dba Kirplopus MC 895097 (Charlotte, NC)

Repair shop has had my trailer since last Monday 6/26, I called first thing in the morning and…read morespoke with Daniel, I told him what I needed checked out, he told me they could look at it last Wednesday 6/28. I said great and told him it was no rush because I was about to be out of town for a week. Call yesterday, Thursday 7/6, after they've had it for 10 days now and get a list of excuses why they haven't looked at it. He says that he can look at it Monday 7/10, but I have to leave for Vermont tomorrow and who says after having it for TWO WEEKS they will actually look at it Monday? Daniel tells me he will call me by end of day. So by 5:45pm I haven't received a call and they close at 6pm. I call and get placed on hold for 5 mins to be told that Daniel was on the phone and would call me back as soon as he got off the call. Nothing. No call back. I call at 10am this morning 7/7 and they still haven't looked at it and again just have a list of excuses. Guess I'm just picking it up and will continue to jump start my batteries and hopefully have brakes til I can get it to someone else who actually cares about their customers and their safety. So ridiculous. Will never return and will never recommend to anyone.

I reached out to Carolina Trailer Repair from out of town to repair my semi trailer and they did a…read morefantastic job. I was coming through the Charlotte area and they were able to help me within a few hours to get me back on the road. They have reasonable prices, excellent quality of work, and very knowledgeable mechanics. If you're coming through the Charlotte area, I would highly recommend their service.

Carolina Trailer Repair is our GO TO service provider for all of our trailer repair needs. They are…read moreinstrumental in helping us minimize down time and keeping our fleet on the road and our customers happy! Their team of top notch technicians respond in a timely manner and complete all repairs requested, while going above and beyond. There is a sense of pride and craftsmanship with every repair they complete. From mechanical issues, to body work and electrical issues, Carolina Trailer Repair has you covered with the best service and the best value!