I am from Atlanta, Ga and a old Just Brakes customer! A year…read moreago Pep Boys bought out Just Brakes in Atlanta. So now all JB in Atlanta are Pep Boys! Last October my check engine light started flashing on my Silverado and no one could tell me why! I even took it to the Chevrolet dealership near my home in Atlanta, Ga. and they missed diagnosed the issues! I knew I needed brakes and shocks on my truck and I knew I was coming to Concord, NC for my birthday! So I decided to bring my truck to the Pep Boys here to have the work done! Now here's what I didn't expect, I didn't expect Tanner the automotive Tech to be so dayum good at what he does! Tanner took one look at my truck and saw that my PVC hose had come loose on my truck which was the cause of my flashing cel. He also saw that my value cover gaskets were leaking! He also told me I didn't need a brake master cylinder, but I did need just front brakes! Tanner replaced my front brakes and resurfaced my rotors! Tina the asst manager, made sure that I was able to apply my Just Brakes wannaties, all the work was going to be completed that day, and have my truck would be back to me before a event that I had to attend that evening! She also made it possible for Lyft to take me home while the work was being done on my truck and then pick me up again! Today I told Mark Davis the store manager, the fact that Tanner was able to address and fix my check engine light issues was enough for me to come back the next time I'm in town! With the new shocks and brakes my truck rides like its brand new! Thank you again Tina, Tanner and Mark for your outstanding customer service! You guys totally Rocks!

Awful customer service! Unbelievable at the counter ignoring and check out no information or help…read morewhen questions asked. I felt disrespected. Was going to buy tires when state inspection failed but because of the very poor customer service (man at counter - Dillon)

FLAGSHIP* SHOP SERVICE * Flagship Meaning - A product or…read moreservice that is functional, beautiful, perfected over the years By Andrew Laboy April 3, 2026 Integrity, commitment, honesty, and customer service. These qualities are the facets that reinforce my trust and brand loyalty. For the past decade, despite living 45 minutes away, I've preferred driving or towing my car there instead of using a nearby mechanic. Even on the most hectic of days, the front-desk staff always welcome you with a cheerful smile. The BOSS, Howard, is very kind and will recommend only the necessary actions that you must take to fix or maintain your car. FROM THEIR OWN WORDS: Fair Repair Auto Care is dedicated to helping our community keep their vehicles running smoothly while saving money. We understand how essential your car is for daily routines, whether it's taking children to school or commuting to work. That's why we're here for all your maintenance and repair needs--from oil changes and brake service to engine and transmission repairs or replacements.

Make sure you know how much these guys are going to charge you for service because they won't tell…read moreyou. I left my car there and they said they would look at it then charged me $500 for a service I didn't even ask for (diagnostic test) and kicked my car off the lot saying they did not have space to look at it any further. Seems like a scam shop to me Disappointed if I could give zero stars I would

Best car service to date. They understood the assignment. Find the noise and repair. No pressure…read moresales tactics. Honest assessment along with recommendations. They have an online site to reserve appointments and track prior work. They send email and text confirmation. Everyone is friendly, professional and trustworthy. After 4 repair shop visits to other places, I finally found a mechanic! Fair market rate pricing, courtesy, good customer service and a range of repair services they can do. Highly recommend you try them!

We've been going to Brandon and his team for years, and I wouldn't take our cars anywhere else…read more Last week we had an issue while travelling on vacation. I called from the road and they were able and willing to work with an out-of-town shop to fix my problem. The older I get, the more I realize that circumstances will happen, but the defining moment comes when things don't go as planned - how do we react? Once again MHM proved themselves, coming through and standing behind who they are and what they stand for. I appreciate having a place that does quality work for a fair price, and that's why being able to trust someone to work on my car is important. That's why I will continue to trust them, and Brandon will continue to be... MY Honest Mechanic!

I could not be happier with CLTmobile. Excellent customer service, and an absolute pleasure to…read morework with. I used them for a mobile pre-purchase inspection. They were prompt, punctual, and extremely thorough. I highly recommend CLTmobile!

My dad was an engineer and he loved to show me how to fix things; I got into bmx and motocross at a…read moreyoung age. I learned how to do everything to my bikes; then cars and anything else I could fix or build. At 55; still love to do things myself, but I can't do everything and I hate taking my cars to dealerships. Next best thing is to find a good independent mechanic. Luckily I happened to find CLTMobile online! I actually invested in a mobile brake repair business about 3 years ago but have often thought how great a full service mobile mechanic would be! I messed up an electrical connection on one of my cars by accident doing some service on it. I could not fix it. My wife needed that car for work within a few days and my time was limited during that time to get it somewhere to get fixed. I called CLTmobile and got an appt booked right away. Mechanic came on time; he was super nice and very knowledgeable. He did a terrific job at a very affordable price! I will definitely be using them for all my automotive needs going forward that I can't fix myself. I love seeing the younger generation building a great and much needed business like this in Charlotte.

I was getting one of my three vehicles serviced at this location. The service was fine, simple oil…read morechange, it was the atmosphere that was offensive. They had FOX TV on the TV in the waiting area. I won't call it news, as even Fox admitted in court that they provide entertainment, not news. It was obnoxious, and I asked the manager to change it to something else. He asked if I did not want the news on, and I expressed the fact above about it not being news. He accommodated and while doing so, commented that when he puts CNN on, he gets objections, and that he thinks they all are biased, and I told him that I could not agree more. Then unprompted, he said something to the effect of "one thing he completely believes in is the deportation of violent illegal aliens". Everyone is entitled to their own opinions, and he is not wrong for having a different opinion from mine, but I do think he is wrong, as a manager in a business that serves the public, to be espousing and promoting political views, in a proactive manner. I did engaged in the conversation, pointing out that the vast, overwhelming majority of illegal aliens are not that, and the current approach was reckless and heartless, and we both agreed that the entire processing of immigrants into the country needs an overhaul. We agreed that a large majority of immigrants are hardworking, not taking jobs away from American workers, and I thought this chapter would close. When I thought the conversation was over, he then made a point of reiterating that violent illegal aliens need to be dealt with harshly. I then told him I agreed, much like I think the violent offenders of Jan 6th should have been. He stopped cold in his tracks and just gave me a blank look. I asked him if he thought they all should have been pardoned, and without hesitation, he said yes, and defended it by saying the press manipulated the perception, and you see officers ushering people into the capital. I pointed out that people died that day, and were egregiously injured and property damaged, and his counter was "only one person died". I was flabbergasted by the raw look I was getting at his skewed perception that there was nothing done wrong on that day. At the same time, I was amazed at the double standard, that the media he claimed had blown it out of proportion, in fact had hoodwinked him into believing what he did, and he was none the wiser, even today. Thankfully the phone rang and another customer came in, and the conversation ended. So why do I tell this story, and why a one star review? I think it is offensive to have a business and its manager promoting and spewing a deranged and dangerous political view. I think it is inappropriate and offensive and I will not support a business that creates this type of atmosphere. I will take the service of my three vehicles to a different business. He is more than welcome to his opinion, no matter how ignorant or uninformed I might think it is, but I don't think it acceptable that, as a management representative for the company, that he be promoting his beliefs to the company's customer base. He is not speaking as an individual at that point, he is in a position of authority and speaking for the company. I am sure if you espouse the same beliefs that Firestone in Harrisburg does, then you might take issue with what I say here, and you are well within your rights to do so. Just like I am well within my rights to voice this opinion and take my business to a company that supports the ideals, standards, morals and ethics that I am more comfortable with.

Crooks !!!! Took my 20 year old car in for what was suppose…read moreto be just a safety inspection and told them that. Thirty minutes later they call me up and tell me that it didn't pass the emission test, so I try to explain that 20 year old cars don't require an emission inspection and they try to argue that it does. so I call NCDMV and get them to explain to staff that they do not require an emission inspection so they finally concede that so the proceed with a safety inspection and when they are finished they charge me a $10.00 window tinting fee..... for factory tinting...... that I have never been charged for before. Crooks !!!!! Never ever returning again! Just don't understand, treat me fair and I am a customer for life and will spread the word!

awesome...great dude...great prices...honest guy....would recommend mike to everyone!!! thanks…read moremike...will def see ya soon for other work!

Mike gave me a quick estimated diagnosis soon after reaching out, offered to come that same day,…read moreand gave a very fair quote which he stuck to. He seemed to care about us getting a good deal and did not overcharge or take advantage as many like to do when you're in a bind! We appreciated his responsiveness, quick work, and expertise! Would recommend!

My regular mechanic was out of town and needed help Aaron said he could come....he came by 1st time…read moreand needed a special tool (thin walled socket)....came back 2 days later told needed spark plugs which he said he replaced (didn't but was charged for) he did replace coil charged me $400.00 ...said he thought it was drivable but needed another $600.00 for part not including labor ....my regular mechanic came back in town came to look had to redo Aaron's work and had my car running correctly for less than $200.00 in under an hour ..... I was very much taken advantage of while in a desperate situation....not a person of good character

Quick and easy process, I love that he's mobile but his quality of work makes you feel like you…read morewent to an actual garage