I have known them for about twenty years and for years they and their service has been very professional and top notch. They have installed two systems for us and pleased with both. Last one was replacement for our house and on the urgent side due to failure of first system. Split system with air handler in attic. Due to our emergency they replaced the system when the temperature was running around a hundred which meant the attic was at least 125 degrees. We did a good bit of discussion with them on the unit to go with and went with their highest rated unit, wise decision. Dropped our monthly electric bill enough to make up price difference and as Andy Johnson said, it will be more comfortable and it is. Very little temp variance as it is full variable speed. You will not find finer people than Andy and Karen Johnson. Kenneth T. read more

This business is actually Awesome!! We were looking for someone to replace our heat pump and check our duct work and met them at the Spring Home Show at the Myrtle Beach Convention Center. They were extremely knowledgeable and we set up an appointment.The Salesperson Jarred showed up promptly and sat with us as long as we had problems and concerns to discuss. The company is truthful, and responsible and know exactly what they are doing. Jared, kept in touch either by phone or in person and was available always to take our calls.He monitored every step of the way! We are more than DELIGHTED with our Bryant Evolution, and our larger and more efficient system including duct work.Outstanding, and the price was fair. We would recomend this business to Anyone!! Thank you Carolina Comfort Systems! Frank and Penny D. Report review read more

This business is actually Awesome!! We were looking for someone to replace our heat pump and check our duct work and met them at the Spring Home Show at the Myrtle Beach Convention Center. They were extremely knowledgeable and we set up an appointment.The Salesperson showed up promptly and sat with us as long as we had problems and concerns to discuss. The company is truthful, and responsible and know exactly what they are doing. Jared, kept in touch either by phone or in person and was available always to take our calls.He monitored every step of the way! We are more than DELIGHTED with our Bryant Evolution, and our larger and more efficient system including duct work.Outstanding, and the price was fair. We would recomend this business to Anyone!! Thank you Carolina Comfort Systems! Frank and Penny D. read more

When my husband told me I needed to call about the air conditioning unit, I had a bad feeling. He told me to dig out the warranty before I called to see if it might be covered. We were required to purchase a new heating and air unit before the mortgage company would approve our loan, so we knew we were still inside the warranty. Turned out that the heat pump had failed, but Carolina Comfort pulled through for us. Not only was the unit under warranty, when we bought the unit, we had spent the extra money and purchased an additional 10-year labor warranty. The first time we'd had problems in five years and all the parts AND labor were covered by our warranty, no questions asked. That IS as good as it gets! Thanks Carolina Comfort Systems! read more

Nothing is perfect. Sometimes something goes wrong. In our case it was a new unit that went bad on Christmas Eve. And we had some other related problems that were equipment related. The mark of a good company is how important it is to them that the problem is solved. We had a technician at the house on Christmas Eve and every other time until all the problems were fixed. Each time an appointment was made and each time the appointment was kept, on time, by a professional technician. If something else wrong was found while he was here another appointment was made. Finally with all the bugs out our new system is everything they said it would be. These are fine folks who obviously care about what they are doing. read more

Carolina Comfort Systems are the best people in the world! Everyone is extremely professional and courteous. The office staff are pleasant and helpful. The technicians are knowledgeable and prompt. When my heat pump went out, they were the only ones that would work me in as soon ss possible. It was July and the temperature outside was close to 100. The technician came out, checked the system, told me what was wrong and how much it would cost. They had to order a part and it came in when they said it would and they came back and fixed my heat pump when they said they would. I would recommend Carolina Comfort Systems to anyone. They rock! read more

This Company goes above and beyond with their service. We have used them for the past 3 years since we moved here. Always friendly. Always on time. There work is excellent and they do not try to sell you something you do not need. Other companies have come and offered free evaluations, which scared me. Carolina Comfort is a company I trust and will never change. If you want great service, good pricing, and Employees who value you as a customer, then this is the company for you. I can only give 5 stars. If I could it would be 10+ read more

Excellent Service. I've been with Carolina Comfort Systems for a few years now and I'm very happy with all aspects of their service. Regular maintenance is done on a regular schedule; and when I have had a few issues the response was timely and the fixes made quickly and efficiently. I would recommend them very highly to anyone looking for maintenance and repair services in their coverage area. read more

Carolina Comfort workers are always on time and professional . Do a through check on my air/heating system. They take the time to explain everything that they do. Excellent customer service. And a great over all Christian owned family business. Thanks for all your hard work ! Give them a call !! You won't be sorry... read more

I love this company. Honest family who will go to the limits to ensure their work is top notch. Would never ever consider some other company tending to my system. Can always count on them to do the right thing. Customer service of the highest quality. Highly recommend them. Price is right. Gloria S. read more

They are always just few minutes early or on time. They do the job fast & they are ready to answer any questions we had. I hv been thr customer for 4 yrs now & even the receptionist Karen is very pleasant & accommodating with the appts. read more

Have been dealing with Carolina Comfort Systems for years and have always received excellent service. The technician is always on time and explains what the result of his inspection of your system is. I highly recommend ! read more

Excellent service and a very friendly group of people. Always willing to help. They always remember us as a customer of them when we see them at local establishments and functions. read more

I have been very satisfied with the service and professionalism of the technicians at Carolina Comfort Systems. They never try to sell me something that I do not need. read more

Great family owned company! Great Customer service every time you call! Commercial or residential do not hesitate to give them a call!