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    2 years ago

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    3 years ago

    Absolutely recommend them - professional, honest & reasonably priced, came the day after I called

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    3 years ago

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    ARS / Rescue Rooter

    ARS / Rescue Rooter

    1.8
    (92 reviews)

    Very happy overall. Estimator showed up about 8:30 am and by noon, the job was completed. The…read moreplumber showed up, with the hot water tank I wanted, and it was installed with no mess! Come on, admit it! No one looks at their hot water tank. Granted, been talking about mine awhile with my HVAC guy about a replacement but we never looked at it. Was installed in the house I built in 2017. Well, it was in rough shape. It was rotten out at the intake water pipes and slowly leaking down the wall. Now I'm like, WTF!!! Emergency mode! Heading on down to Home Depot at 6pm on a Tuesday night. The girl there was just like here, call this number to our subcontractor. Talked to a person right away, said the estimator will be by your house by 9pm that night. Well, by the time that work order got into the system, the appointment was never set. Got a text message next morning at 6 am...I'm first on the list and as I already wrote, all went very smoothly. People, money is no object when you are facing 50 gallons of water in your garage!!! Just get the job done please! lol. Paid a very reasonable price for same day job. I notified all my neighbors to maybe you want to put eyes on your tanks since we all built homes about the same timeframe. Go figure! I'm the lucky winner with the only bad one. Sucks that these newer systems don't last like they used to but I guess it's a sign of the time.

    We just had their salesmen Andy come give us a quote on a new unit. He was great up until the end…read morewhen I told him we needed to talk about it tonight and get back to him tomorrow. 16k was the quote and we wanted to discuss a little more before committing to such a big number like that. Andy then turned into a child and added the "buy back" discount of $2500 back on to our quote because as he put it "we're not helping him by committing right now so he can't help us later". Super unprofessional in my opinion and zero chance we'll be using them!

    Southern Appliance Service - homeappliancerepair - Updated June 2026

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