Not a fun thing to do but necessary! The prep was the hardest part. Staff was professional and…read moreefficient. Everyone was very nice and helpful. I had a great experience. Can't believe how easy it was on the day of my procedure. Will def return.

Even if colonoscopy is probably nobody's favorite thing, and I am not an exception, I have to say…read morethat the team at Mooresville Gastroenterology - Colonoscopy department - made my fist experience a great one Starting with a scheduling and making sure I have all I need to be ready for the procedure. When I arrived, I was taken to the office at my scheduled time, the nurse was so professional, helpful and nice. Answering all my questions and helping me relax. Then the anesthesiologist also professional and very thoughtful. I got my procedure done exactly at the scheduled time and Dr. Ryan was great. They followed up with me the next day making sure all is okay. I have to say, the whole team was amazing, explaining everything, helping and so thoughtful! Really impressed! Thank you

I drove forty minutes across town to the Billingsley location only to find out my appt had been…read morecancelled because Dr. Patel's schedule had changed. I received no prior communication whatsoever to advise of this change (no phone call, text or email). I completely wasted my time. I would not recommend this office due to poor communication, nor will I ever visit this location again. I wish I could give a zero star rating due to their poor communication and the fact that I completely wasted my time.

Both of my parents have been coming here for years for their colonoscopies. I'm always the get away…read moredriver so I have to go inside. The center is nice. Regular doctors office with advertisements for drugs and a small sitting area. We are normally there about 2/3 hours from start to finish. A real quick process. The staff is very friendly and kind. Dr. Eric Thompson is very professional and answers all your questions. I would definitely recommend. Carolina Digestive Endoscopy Center 300 Billingsley Rd Suite 200 -B Charlotte NC 28211 (Review 752 overall and 11 in 2023)

I had a great experience at the Huntersville location. I had excellent treatment from the entire…read morestaff from the minute I checked in to the moment I checked out. The receptionist, nurses, and the rest of the medical staff were awesome. During this visit, I had both an endoscopy and a colonoscopy. I had to arrive at 7:20am and I was in my car heading home by 9:30.

Carolina Digestive Health - Davidson, NC uses Carolina Endoscopy Centers - Huntersville, NC for…read moretheir procedures. My family has experienced both an endscopy and colonoscopy here. We were dissatisfied with both. 1. Whether being ordered to disrobe and remove your panties like you're going for a good raping, not being appropriatetly draped while on the gurney nor in the procedure room, not being offered moon pants (for colonoscopy, this basic offer should be made to EVERY patient since access to genitalia not part of the deal) , nor offered a single gendered team, patient modesty is not at the top of CEC's list. 2. My wife was "wheeled back 5 minutes" ago like she was a piece of beef - - quotation from a conversation with the endo nurse who wanted to know where the hell I was... happened to be collecting my kids from the bus stop. You see, they wanted to get my wife "done" because she was last and so they simply pulled her procedure forward by 45 minutes. Yes, you read that right. Your personhood is gone and you're a colon or a stomach. 3. Which makes the second complaint all the more odd. After the procedure, you are treated as if you are an senile 80 year old grandmother with bad eye sight and faulty hips. Cookies and junk food are offered, which certainly contributes to the problems we are trying to solve, like you are unable to wait 20 minutes to get some real food, you're kept waiting for a verbal doctor's report forever while you "sober up" - -except you're fine after no more than 5 minutes, offered unnecessary assistance getting dressed (just weird!), and FORCED to accept being wheeled out to your car like you just gave birth. This combines to remove whatever dignity you might have had left. I had business meetings I needed to get to and this idiotic grandma routine screwed up the rest of my day. Let me relieve you of liability and get to my wife waiting with the kids in the parking lot as I see fit. Customize the treatment and get rid of the lowest common denominator nonsense. 4. Carolina Endoscopy Centers has to figure out this direct family member must be present PSEUDO requirement. We have 3 young kids and no extended family to be had. I was dropped off at the front door and had my endoscopy with no questions asked. No one present...not a big deal. Where my wife was concerned, you'd think I was doing the procedure since I was dressed down by the endo nurse for leaving to pick up our kids from the school bus 45 minutes before her scheduled time. The requirement does not work for many transplants and CEC doesn't routinely enforce it anyway e.g. "we try to work with you"...well actually folks, you don't try to work with us... we are forced into CEC's template and it is a sorry one. I am certain that CDH and CEC have a financial relationship but you should at least ask CDH about alternatives or skip the tandem altogether. They combine to provide an inflexible mill-like experience.

In the past, I've been a patient at their Mooresville location. We moved several years ago and this…read morelocation is closer. Time for my regular colonoscopy. My first one was in 1989 when first moved to Latrobe PA and still employed with PPG. They have changed a bit over the years but I 've continued to have them just for prevention. Live everyone else, not a favorite procedure but never had a real problem till this last one. Had one last July along with an endoscopy. Showed a couple po polyps which were removed and were totally benign. Had the procedure on a Tuesday and started massive internal bleeding the following Sunday. Was taken to Novant North in Huntersville and then transferred to the CCU unit at Novant Presbyterian in Charlotte. Stayed there for two days till I stabilized and while they wanted to keep me longer, I finally talked them into a discharge. Nothing was happening at that point and if it did, I was close enough to get medical assistance quickly. Downside is that due to all of the problems, I'm scheduled for another one in April. Care was very good but let's hope for a better experience.

Dr. Brotze is good. Nurses are good. Getting anyone to answer the phone is impossible. Okay, I…read morewill leave a message and they can call me back....nope! They have no answering machine. It rings until is just goes busy. I need to find a new place.

This office provided excellent medical care, but the overall patient experience had a few…read morenoticeable friction points. The Logistics (The Good & The Bad): The entrance is confusing--you have to navigate around the building to circle back to the right spot. However, the payoff is that parking is an absolute breeze! Inside, the office is clean, well-decorated and pleasant. The radio station was set to loud Christmas music in the waiting area. Wait Times & Check-In: The appointment did not start on time. They have a self check-in kiosk, but the staff still completed a manual check-in. The additional checkpoint felt quite redundant. Staff & Amenities: The staff were friendly, which I appreciated. They were also very firm about their policy: accompanying individuals cannot leave the premises. Given the mandatory wait time, it would be a huge benefit to offer light refreshments or even clearly point people toward a vending machine. The Procedure & Physician Time: Once my spouse was finally taken back, the procedure itself was quick and seamless. My main critique is that the physician time post-procedure was too brief. He directed instructions solely to my husband moments after he was waking up from anesthesia. My husband has already asked me the same questions the doctor answered twice. I guess I can appreciate the approach, but the practically of addressing a very recently sedative patient isn't the best option. They know full well that the patient won't recall much, and when I tried to ask questions the doctor beat a hasty retreat out the door. However, the nurse gave us next steps, escorted the patient to the car and gave him pictures of the procedure. The Bottom Line: Four stars are deserved because the staff was kind, the environment was nice, and the procedure went well. I truly believe that fixing the patient flow issues and dedicating four solid minutes for caregiver-focused instructions would easily make this a five-star medical treatment facility.

Sat in waiting room for over an hour just to be called back to wait another 30 min on doctor…read more Experienced this twice at different visits. Out of control office. Unacceptable. I will not be returning.

Dr. Edwards has a friendly bedside manner yet treats his patients with respect and is very…read morethorough. I was pleased that he held a discussion WITH me, not AT me as I asked questions about my symptoms and diagnosis. A fine doctor and friendly office staff!

WOW. So my gastroenterologist at Eagle is very knowledgeable and very helpful. Sadly I had the…read moreworst experience trying to get an appointment. Over the weekend nausea, vomiting and diarrhea. Called the office as soon as I could and they took all my information and details of the events. The nurse would call back with an appointment that afternoon. 32 hours later (the next day at 4pm) the nurse calls with many questions about what is going on then asks to put me on hold so she can read my records. The result was "I will talk to the Dr to decide next steps" and no appointment as requested and no resolution and we are heading towards 48 hours since my request.

Dr. Koscheski and his staff is amazing. The staff made me feel so comfortable and that I was in…read moregood hands. When everything was done I wasn't feeling well and they cared. From Dr. Koscheski to his staff, they treated me like I was their only patient and they didn't make me feel rushed. They called me the next day to check on me.

From the owner: Board-certified specialists in gastrointestinal and liver disease. Gastroenterologists provide…read moreadvanced evaluation and treatment of diseases of the esophagus, stomach, small intestine, colon, pancreas, biliary system (gallbladder and bile ducts), and liver.