828 Electric was recommended by neighbors on NextDoor with almost all mentioning Joel, the owner…read more Joel sent a guy named Michael to my house to do the quote. I showed him around the house and talked to him about my wiring needs for every room except the kitchen, which had been done by a licensed electrician a year earlier as part of a kitchen remodel. As we walked around the house, he said he was going to rewire the kitchen, even though it had already been done. He didn't really give a reason. I took him to the crawlspace after that where he discovered some questionable wiring. A week and a half passed and still no quote was sent to me so I contacted Joel and 2 to 3 days later spoke with Michael, who called me to say he would have it the next day but it ended up coming a few days later. The quote was at the high end and just a lump sum with very little detail. I responded a few days later with an email asking for detail and a breakout of the kitchen that I didn't want to pay for twice but didn't hear from him again until the following week. Communication was very poor. Because I was new to the area I posted on the NextDoor app asking people if not receiving any detail with a quote was a common occurrence for Western NC. Many people responded that it was not and that they wouldn't accept a quote like that (I did not mention 828 electric in my post). When Michael finally called me after days had passed once again, he stated that providing a lump sum without detailed parts and labor was the way they did things, and no one had ever asked him for more detail (apparently I was the first in all the years they'd been in business). I found that hard to believe but didn't really know what to say. He said that he wanted to rewire the kitchen because of the questionable wiring in the crawlspace but when he told me he was including the kitchen in his quote, he hadn't yet seen the questionable wiring so that was patently not true. He continued the call in a this is "my way or the highway" tone instead of looking for a middle ground regarding detail. Of course I didn't use them and I would not recommend this company to anyone.

Great Job!!!! On time arrival in inclement weather. Fast installation and cleanup. I definitely…read morerecommend 828 Electric. Thank you.

This is such a professional outfit. Formerly located near downtown, now in a new location off…read moreAirport Rd. in Hendersonville. They've helped me out many times when my vacuum has been on the blink, and have won my loyalty for life!

I recommend the Vacuum Center without hesitation. Jarred, the owner, has always been pleasant and…read morestraightforward. He has never charged me to asses any problems with the machines that I've brought in. Sometimes I have chosen not to have them serviced or repaired - no problem. A couple of years ago my Electrolux (which I had purchased from a different dealer, 20 years earlier) started to have problems. Jarred and I discussed the issues that were worth fixing and the ones that would have to wait. He was able to replace a part that was costly and difficult to find, with a very good substitute. Recently, that particular machine burned out the motor and it was time to replace it. Jarred asked some good questions about how I use my vacuum (floors, pet hair, dusting, etc) and made some recommendations for a new vacuum. There was no pressure to buy more machine than I needed. I purchased a Sebo from the Vacuum Center because Jarred has confidence in the manufacturer and he is able to service it, if needed. I am very satisfied with my new vacuum.

I can't say enough about this company! Very professional!…read more They came up to my home and replaced my well pump and wiring the same day! It was 650 feet deep and on the side of a mountain, they didn't blink an eye! Thank you again for having a great business with reliable people! Highly recommened!

Fast friendly service. Affordable. These folks are the…read morebest! Would recommend to everyone!

Dishwasher was making a noise; called Larry and he was at our house within 2 hours. Poked around…read morethe dishwasher, asked questions, tightened a spring and replaced a couple of screws - dishwasher works great again.

I found Hipps here on Yelp when my washer was leaking and made a huge mess all over my house and…read moreinto the carpet in my living room. I saw the awesome reviews he had and decided to call. He arrived within 30 minutes, diagnosed the problem and charged me $62 for the water pump and very minimally for the cost of labor and driving. Overall my cost was well under $200. Not to mention, he was at my home for under a half an hour and was extremely personable. I asked for a business card to tape to my refrigerator and he gave me a magnet- even better! The repair was actually for my father's vacation home so he was happy to accommodate us with over-the-phone payment since technically I was not the customer. Larry Hipps is an excellent repair man who I would recommend to absolutely anyone in the Hendersonville and Flat Rock area.

The first dryer didn't heat, but as soon as I called they came out with a replacement. A newer…read moremodel. And restarted the guarantee! Pleasant attitude, professional demeanor.

Would give them 6 stars if possible. Called about washing machine, fixed 2 days later. Jesse and…read morehis apprentice were great to work with! Very good price. Highly recommend.

I chose BRHA for my pre-sale inspection, because they had installed the system for the former…read moreowners and were familiar with the system. I felt they were honest and fair. They didn't try to sell me anything I didn't need and gave me honest opinions as to the expected lifespan of my various units. When one of the units later died, not unexpectedly due to its age, they were quick to come out, very helpful, worked with me on the price, and made a fast order and install of a replacement unit. They took me on a tour of my crawlspace to help me understand it better and we're genuinely helpful and knowledgeable. My techs were Derek, Ivan, and Caleb. I recommend each of them highly!

Excellent prompt service. Thank you Ivan, Justin and Randy for the work on the crawl space and duct…read morework!

The most amazing family owned business and honest as the day is long . Such a treat to work with…read morethem. They are fairly priced and offer wonderful value . All appliances up and running great ! Knew exactly what we needed .

My repairman, Johnny, says he is 85 years old, and he fixed my Maytag washer in less than 45…read moreminutes and only charged me $89! I found him pleasant, informative, and skilled at his job.

Everything about my experience with this company was outstanding, from initial contact to payment…read moreof completed work. The staff is extremely professional, caring, and knowledgeable. I especially appreciated the explanation of what was done and recommendations on how I can mitigate future problems. I will definitely will be using Ducky Ducts again and highly recommend them?

The two technicians (Ashton and Corey) were efficient, thorough, and polite. They were respectful…read moreof property. I will work with them again. This firm was recommended to me by my furnace/air service company (Mountain Air) which is why I felt comfortable going to Ducky Ducts.