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    Blue Ridge Heating and Air

    3.7 (6 reviews)
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    Response time

    50 minutes

    Response rate

    100%

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    Services - Blue Ridge Heating and Air

    Air duct cleaning

    Air duct sanitization

    Air duct filter replacement

    7 More Services

    Electric installation or replacement

    Electric repair

    Generator installation

    Generator repair

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Recommended Reviews - Blue Ridge Heating and Air

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    3 months ago

    Excellent prompt service. Thank you Ivan, Justin and Randy for the work on the crawl space and duct work!

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    Baily S.

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    8 months ago

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    6 years ago

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    Baily S.

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    4 years ago

    Courteous, reliable service. Maybe not to least expensive but reliable, dependable, honest and does quality work.

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    Baily S.

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    4 years ago

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    4 years ago

    Mark and Brad provided excellent service. Prompt and professional.

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    Baily S.

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    Ask the Community - Blue Ridge Heating and Air

    Mac Heating & Air Conditioning

    Mac Heating & Air Conditioning

    4.2
    (5 reviews)

    I am writing to recommend MAC Heating & Air Conditioning Inc for their exceptional heating and air…read moreconditioning services. I have had the pleasure of working with them for seven years, and they have consistently demonstrated outstanding expertise and professionalism. Our service technician John has been super! MAC Heating & Air Conditioning has a strong background in HVAC systems, and their ability to provide efficient and reliable heating and cooling solutions has been a significant asset to our household. They are quick to respond to service requests, and their technicians are knowledgeable, courteous, and always willing to go the extra mile to ensure customer satisfaction. Dick Adams - Hendersonville, N.C.

    Called March 2021 and requested an estimate on replacing either the heat pump or the entire…read moresystem. Provided details of the system and our address outside on Brevard and the issues we were having. Called 2-3 weeks later on a Friday having never heard from a salesperson and was told the request for estimate was "sitting on his desk and that he would call me on Monday." It is now July 19th and I never heard back from the company. Called today, spoke to Debbie who is always so pleasant. Conny the estimator got on the line and said May began their busiest time and they prioritized existing customers. My first call was in March. He did apologize. I informed him that were they not going to accept new business back in March I should have been informed during the earlier phone calls. Lousy customer service, lousy salesmanship. It was however a great way to not gain new business and lose business for life.

    Call Dad

    Call Dad

    3.6
    (12 reviews)

    Addendum: subsequently the manager went out of his way to make things right. Changed to 4/5…read more Original review: Horrible experience with attempting to schedule. Their scheduling service repeatedly scheduled late appointments when technicians weren't available, causing them to cancel at the last minute 2 days in a row, leaving us with a non functional HVAC during hot weather. Extremely unprofessional and unethical business practice.

    Call Dad installed a new HVAC system and performed electrical work as part of the project. The…read moreexpectation was a 200-amp panel upgrade, but instead they initially installed a meter panel and left the existing panel unchanged. This was only corrected after I complained. We have now failed two inspections. The first failure was due to insufficient wiring. The second failure was due to loose connectors and because not all of the work performed was properly disclosed on the permit. The inspection failed again as a result. This has caused significant delays to our renovation, and we are now unable to submit another permit until these issues are resolved. Electrical work is a major part of an HVAC installation, and repeated inspection failures are a serious red flag. The crew also left construction debris and trash behind, further reflecting a lack of professionalism and attention to detail. Based on this experience, I strongly advise against using this company, especially for electrical work. Look elsewhere and save yourself the hassle of correcting substandard work.

    Champion Comfort Experts

    Champion Comfort Experts

    2.6
    (33 reviews)

    Value was not there for us. After being on the $20 plan for a year, when we had a relatively simple…read moreservice call and we thought the rates were high. We did not need someone evaluating every faucet, etc in our home during the service visit. We know our home.

    Champion destroyed my home and I now need to seek legal counsel…read more On 11/22, I had a small leak near the washing machine tap. Called Champion to help and they sent Chase over. Despite turning off the water, Chase cut the line and water sprayed everywhere in the laundry room and into the wall. Chase capped it, the water eventually stopped and he completed the repair. Chase has me run the washing machine and he left. After 10 minutes, water started flooding my laundry room, kitchen and into my main bedroom. Chase comes back, runs around the house trying to figure out what happened, tears down insulation in the crawl space and then realizes he forgot to attach a hose to a drain pipe in my laundry room which caused water to flood everywhere. Chase tells me his manager will call me on Monday and leaves. After leaving to get dinner and coming back, I notice brown stains on the ceiling in my basement and my hot water was no longer working. I looked at the hot water tank and there was water everywhere at the base. Dishwasher also no longer working. We use the dishwasher everyday and it worked the night before the incident. Chris Thompson, the manager from Champion, does not call on Monday. I have to call three times before getting a hold of him. He gives me a promise that he will make everything right. He schedules someone to replace my hot water heater the next day and sends a company they work with called RestroPros to my home to asses the damage and make a plan for mitigation. Tuesday, my hot water tank is replaced by Jacob who walks around the home and reviews the damage. He assures me that Champion will take care of everything. Chris comes to my home when Jacob is done, shakes my hand and again reassures me that he will make everything right. RestroPros comes on Friday, takes pictures of the damage and take measurements. Tim from RestroPros tells me how they are going to have to remove drywall, paint my ceilings, replace flooring, cabinets, etc. He confirms that Champion would be billed for it and they've never had an issue having Champion approve this kind of work to be done as a result of something they caused. Tim sets up fans and dehumidifiers around the areas with high moisture. The dehumidifier in the laundry room emits an odor that makes my wife and I nauseous so we ask that it be removed. I put my own dehumidifier in there but it is not nearly as effective. Champion eventually removes the dishwasher and when they take out the old one, Jacob sees the water damage behind the dishwasher, says the drywall would need to be replaced and I have him again confirm that Champion would take care of it. RestroPros comes back to remove the fans and dehumidifier. They review the damage and once again reiterate that Champion would pay to fix everything. Tim comes back the day after the equipment was removed to finalize his report. Tim notes that the moisture in basement ceiling below the dishwasher is still at 97%. High moisture levels found in floors and walls upstairs as well. Champion eventually installs a new dishwasher. I talked to the installer (Haiden) about what happened and the installer again reaffirms that Champion will take care of all of it. RestroPros sends the mitigation report to Champion but no one proactively reached out to me to tell me what would happen next. I eventually talked to Josh, a manager at RestroPros, who tells me Chris is talking to the Champion leadership team about my situation and believes I would get the answers I was looking for the next day. Three days later and I finally talk to Chris about what is going on. Chris tells me his team has gone above and beyond and says that none of this was their fault and that they replaced my appliances as a courtesy and claims not to take fault for those issues. He tells me my dishwasher hasn't worked in months (so now he's calling me a liar), they aren't going to pay to have the water damage to walls, floors or ceiling repaired properly and that they will end communication with me. He said if I don't like it, we can take it up in court. After being called a liar by someone representing a company that damaged my home, I used the F word which I guess was a bridge too far for the company who caused thousands of dollars of damage in my home so he hung up on me. I've never been more offended in my life and can't believe I now have to hire a lawyer because Champion, despite swearing many times to fix everything, is now refusing to repair the damage they caused. At no point did they ever explain to me that they were only paying for a dehumidifier in the laundry room. Quite the contrary as multiple Champion employees told me how drywall would have to be replaced throughout my home (not just the laundry room) as a result of this incident and they all said Champion would of course pay for it. It is insane that they would replace appliances without accepting fault or accountability for the water damage caused by the appliances they replaced.

    Blue Ridge Heating and Air - hvac - Updated June 2026

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