I've been there twice to have my glasses adjusted. Staff very welcoming and efficient. Both…read morevisits I was in and out approximately five minutes. Would not accept any payment for adjusting my glasses. I recommended them and will us them again for any other optical problems. SANDY H.

I certainly do not recommend this place. They have no customer service within five minutes outside…read moreof my 10 minute window. Four people were standing at the front desk all employees no one else in the place. I was told I'd have to reschedule. Well no I don't have to reschedule. I wouldn't fight the traffic trying to get there to give them my money and all I was gonna do is buy some sunglasses so you've lost my entire family's business. Congratulations. Evidently y'all don't pay the bills. 0 Stars

Poor service from start to finish. had an eye exam with a female doctor, at max she spent four…read moreminutes with me, told me I needed bifocals and passed me off to the fitting expert. picked out glasses, worked withe fitting expert, ordered top of the line every item I could get. waited 2 weeks, went to get them and found out immediately they were not right. They checked the script, and told me in those 2 weeks I got an astigmatism. what? I was over 55 and never had one. They urged me to go home and try them, they said I just needed to get used to them. I gave it a solid week, but just could not adjust. called again, they wanted to check the fitting, I told them they did that the night I picked them up. Waited another week+ to see the same doc, who examined me, a little slower this time and changed my script. Waited the 14 additional days, nothing. Called, they said something happened to the lenses, and it would be another 14 days. NOPE! Wrong the first time, no rush on it, not received the 2nd time, they told me they could have put a rush on it, but didn't. My initial exam was the end of March, and now they were telling me the end of May possibly for delivery. I returned my glasses and went elsewhere to have the script filled. It still is not great, but i have to live with it since insurance can't help for another year. I WILL NOT go back, and don't suggest you do,

So glad I went.. the doc was able to see something in my left eye that was a bit concerning...after…read morea series of test, it comes out that I had a brain aneurysm on my right side that now needs to be monitored. I would of never know if she didn't notice my eyes weren't dialateing properly...so great full I went....

Ocean Eye is the Best! Katelyn (optician) is awesome. Very…read moreattentive and precise. The doctors here are very good at what they do and the staff is so friendly. Each of their offices are very clean and modern, with an Aloha twist. I wish all doctors offices I go to had waiting rooms with couches as soft as they have at Ocean Eye! TOP NOTCH BUSINESS. (The sweet tea is Tha Bomb!) (If you're a guy....don't bring sand to the beach, if ya know what I mean! These girls will make you grateful you can see so clearly!)

The location on Old trolley has a good Customer service, unfortunately they were not able to find…read morethe right lenses for me. I didn't like at all the location on downtown Summerville, very bad Customer service and they definitely didn't fix my problem. The prescription is not right for me, I need to see another doctor now

Miss Ally and her staff are beautifully knowledgeable about the profession…read more They are bubbling with joy and excitement while treating their patients Place of practice was cleaned and comfortable with their waiting area and their patients treating areas

Do not use their online ordering to purchase anything! I broke my wrist and was not able to drive…read moreso I purchased an item online. The moment I confirmed the order I realized the computer had populated an incorrect address. I immediately contacted them and also followed up with a phone call. They told me they would redirect the shipment or send the product to the correct address. I also said if it was easier they could just cancel the order and I could have someone pick it up for me. Weeks went by and I called yesterday and they were surprised I hadn't received my order. This morning they called and said they couldn't cancel the shipment or redirect the shipment so they won't refund my money or reship the item. Had they told me this weeks ago I possibly could have tried to retrieve the shipment from the place they sent it to. There is no way this item was shipped out within seconds of me ordering it.

Dr. Koets and the staff here deserve every single star. My son scratched my eyeball in the middle…read moreof the night and the next morning we were scrambling to find an optometrist in Summerville that could take me immediately. Our usual optometrist (Ocean Eye) was booked up at all of their locations. Dr. Koets was also booked, but he took me in anyway. I felt very taken care of and everyone was so pleasant. We will no longer be going to Ocean Eye, because the service at Dr. Koets office was so wonderful. If you're looking for an optometrist in Summerville, seriously give this place a try. You won't regret it.

Dr Ware & staff were amazing!My dentist was on vacation & I was given Dr Ware's office info to see…read moreif they could work me in. I was thankful to get an appointment within a week & was able to have the emergency issue resolved quickly. The staff was so kind & accommodating during this emergency, I plan on switching my dental care to Dr Ware at Shelbourne & Associates. Everyone at this office was competent, efficient & so helpful. Thank you so much!

So far so good! Our consultation was conducted in an amazing space with comfort and assurance. I…read moreknow I maybe be a bit much to take sometimes with my dry sarcastic humor but the gang laughed (whether from confusion or actually because I'm funny sometimes) along with us and we learned everything my son would need to know about the wisdom teeth and front overlapping canine tooth he was having removed. Well, today is the day and while we wait out in the car he is inside getting all looped up and hopefully sleeping through his removal of those pesky room stealers in his mouth. I fully trust they are caring for him like he was their own because honestly that is how the staff made us feel on our first visit and at checkin today. If you find yourself needing any kind of reconstructive or wisdom removals I highly recommend giving them an opportunity to discuss it with you and have a little fun in the process! Why fret when you can laugh!

I went to get my two tattoos removed. Sabrena was very rude and aggressive. First, I was given a…read moreziplock bag of 4 ice cubes to numb to area. Less than a minute later she is grabbing my hands. She literally snatched my hand after I told her that I wasnt ready. I asked her to stop and she just completely ignored me. Very painful disturbing experience and left feeling completely violated.

2 stars for nice and friendly staff. I've received 6 treatments thus far (a little less than a year…read moreof treatments) to remove a black outline tattoo about the size of a credit card. The tattoo is still very visible (only slight fading). I followed all directions for post-care and have scarring as well. Currently seeking consult in Charleston with a PicoSure provider (I believe this establishment uses RevLite). -Travis

Great doctor. Great staff. They take their time. Great selection. I love them. Dr. McDuffey is…read morediligent and friendly.

This place is horrible! I would give them a zero if I could! I was told my new lenses would be…read moreready in 7-10 days. I waited 2 weeks and went back in. My lenses weren't ready. Somehow paperwork or something was misplaced. I never received the courtesy of a phonecall, text or email to let me know. so now one of the associates had to retrace my lenses and wound up putting them in reversed without realizing it. After getting that taken care of I was PROMISED that my new lenses would be ready by Tuesday or Wednesday. Promised! Again I waited until Saturday. Again no phonecall, no text message and NO LENSES!! I would not recommend this place at all. Nothing but horrible customer service, excuses and lies from the staff and the manager!