Kevin at Blue Waters Pool & Spas has been outstanding to work with and has done fantastic work. We…read morebought our home in Bright's Creek in August 2025, and the pool was in rough shape--completely green, equipment failing, and the liner near the end of its life. Kevin and his team turned everything around. They've been consistently reliable with regular service and replaced the heater, pump, lights, and liner. Kevin even went over and above fixing some minor stonework around our jacuzzi at no charge... The pool now looks and operates perfectly. Highly recommend

Would rate zero if possible. Horrible customer service, never returns calls. Do yourself a favor…read moreand avoid if possible.

Hot Springs built our beautiful pool area. I made the mistake of trying other companies for pool…read moremaintenance. It was my worst nightmare. I was taken advantage of financially. I was told that I needed to replace parts that could be repaired. I spent thousands of dollars and still needed more work to be done. Enter Ivan and his Dream Team. My pool was corrected and I trust Ivan and so happy with the customer service. Hot Springs has expert training for their staff. I am so happy that the got my pool in excellent shape.

What a great team!! From Bruce in sales to the great guys on the installation team (sorry, I forgot…read morenames) what wonderful customer service. My first spa, they walked me through the maintenance with lots of patience for a new spa owner. My Hot Springs Beam is great - we use it every day.

Appalachian Spa Services failed to respond to multiple requests for a quote - via yell, email, and…read moretext.

Do you have a problem with your spa? Call Nick! He is very knowledgeable, fair, fast to respond and…read moreeasy to communicate with. He figured out what is wrong with our hot tube when another person couldn't. This guy knows what he's doing. He is on my speed dial now for anything hot tub related! Thank you, Nick.

Carson and his team just installed a new liner for our pool and did a fantastic job. The entire…read moreteam at Asheville Pool and Patio are always courteous and professional. They recently also installed a new pump and pool cover. We're loyal customers

These guys are awesome. We live in Cherokee an hour away and they always always work with us to get…read moreus what we need to balance the water. They've even taken our personal calls while they were on vacation. Installation went great. Was completed way faster than I expected. I'd definitely recommend them to anyone we know

Needed a difficult,unusual job done. Contacted Mike's via Yelp. He responded immediately and…read moreoffered to do the job same day for a reasonable price. Mike and coworker arrived on-the-button ontime, got to work and completed the job, including cleanup, within a couple hours. The team was courteous and efficient. Couple of young guys who got the job done; totally satisfied.

Mike and his brother Andrey did amazing work on a shower install. The service was excellent, the…read morecommunication great and the quality was superb! They demoed the tile in the shower and found the problem to be a leak in the shower pan. There was a major leak affecting the kitchen below. They replaced the pipes, sub-floors and remedied the mold on some of the beams. This was a airbnb so they did the work in a timely manner in time for our next guests arrival. They went out of their way to go the extra mile, they picked up a new shower door for me and made several trips to Loew's to make the job right. They even helped me pick out the shower tiles and shower door. They went above and beyond and the value was excellent. Their prices for this work were more than fair and reasonable and I can't say enough about the work and professionalism

Bought a Dynastyspas Hot tub from them 5 years ago. Recently it developed a leak, so I called them,…read moreand they had me fill out a service request. Never heard back, so I would call them weekly only to be told the same thing over and over again. "They would check with maintenance to see when they could come out. After the third week I asked to speak to a manager, or the owner, and they said the owner doesn't communicate with customers. Nothing but the run around out of this place....Save your money and buy somewhere else. Horrible service.

Exceptional service! Dave was my service technician. I had a couple issues going on with my indoor…read morehot tub. He stayed and worked diligently until it was completed. I definitely recommend them!

Beware! They don't show up when they promise, poor communication and rude. Never would I recommend…read morethis company!

Ignore Lee's review. I had a BIG pile of rubble from a patio I broke up myself and was looking at…read moregetting a dumpster. I decide to hire someone to move and remove this back breaking pile from our work site. Called Patrick via his Craigslist ad, he quoted me an estimate over the phone, arrived on time the next day, stuck to his original price and did A+ work. For a bit more than the price of a dumpster rental they did all the labor and disposal! Dr. Junk & Mr Fix-it are for real!

First class operation. I called them because I found some furniture just outside Asheville that I…read morewanted and I live In Johnson City Tn about an hour and a half away. These folks went over and above anything I could have expected by going to pick up my furniture, wrapped it up, loaded it and brought straight to my house all at a great price. Very professional, friendly, and detailed in their work from start to finish. There's no doubt who I'll call for any type of moving in the future. Give them a call, you'll be glad you did.

Bobby the owner was fast with his response and estimate. They were on time, fast, friendly, kind,…read moreand did a great job. Highly recommend. This was a small move and small jobs are difficult to get done. Definitely would use again!