The quality of care is excellent. My only complaint is the receptionist does not answer phones or…read morecalls people back. So if there is an issue with appointments or insurance, unless you show up in person you will not get through. On many occasions I have spent hours calling back to back with no answer. The therapists are great and the place is nice and clean, only reason why I gave it 4 stars. 5 stars for therapists... 1 star for receptionist.

Although I can honestly say the receptionist leaves much to be desired, the therapists at Cape Fear…read moreBehavioral Health Center are wonderful and effective! My son has been doing GREAT since he started therapy two months ago. An unbelievable help!! His therapist helps me, too! Definitely the only place for me and my family.

my husband went here and as I told him they would set a timer watch the timer the whole hour and…read morenot offer counseling and say times up and schedule again. money wasted. She was more interested in watching the timer than anything else

Attention is friendly and respectful. I felt listened and…read morewelcomed and not judged. It was a good experience and it made me feel better than when I tried it somewhere else online.

I cannot speak to the quality of their care but check carefully that your insurance will be…read moreaccepted. The Haymount Institute website declares they '...accept all insurances including: Tricare, BCBS, Medicare and Medicaid.' However they rejected a referral from my doctor for medication management because they did not accept my insurance which is United Healthcare Medicare. I was shocked as this is a well known and widely accepted insurance plan.

My therapist Tomeka Johnson is amazing! She is very professional and gives her all to each…read moreappointment we have. Ms.Johnson really is a excellent therapist and I would recommend her to anyone.

I recommend Laura Lynn Pressley Daymark IOP ( daytime IOP therapist ) she is very talented ,…read morewelcoming , and great with the patients ! I highly recommend her!

Hi, My name is Robin G. and I am a patient of Dr. Long at Daymark. I would like to thank Dr. Long,…read moreMs. Sherri Hoy and Nurse Tonja for their outstanding service :professionalism and kindness when it comes to their patients. Would highly recommend them if your in need of mental health assistance. They really care and go above and beyond to make sure you are o.k. Thank you so much for your kindness! --Robin G.

Remake the choices of food and be more generous in the portions of cheese and macaroni pasta.read more

My nurses and psychiatrist are wonderful. Never makes me feel alone but the receptionists here are…read moreawful so mean for no reason. i have had multiple interactions with them that have made me question staying here as a patient. For this place being a mental health center they really need to review the call logs and listen to how these people treat their patient, you have no idea what is happening in a persons life for you to have such a bad attitude over the phone. If you want to come here get some strong skin because they are brutal.

Worst medical practice I have ever been to. I was rudely treated by a member of Solas over the…read morephone when I called to inquire about a prescription. I was scolded and told "we are severely understaffed and we will get to it when we get to it". Called back a week later to inquire about the status of my pain meds because I was almost out and spoke with the "Office Manager" and I was told that he sits up front where the phones are answered and they are fully staffed and he never heard anyone say that to a patient; I told him, well this is the same number I called a week ago and someone in your clinic spoke to me that way. He made me feel like I was lying to him. He backed off and said well maybe someone in the back answered the phone. Since they are "fully staffed" as he claimed I was wondering why after almost 2 weeks a prior authorization had not been done for my pain meds. He said, "Well I will go ahead and do it now." So when I went back for my monthly appointment I told Lisa O. what had happened and she apologized for being treated that way and told me she was going to go ahead and send in two months worth of my meds and I did not have to return in 30 days, I could make my appointment for 2 months out. My pharmacy called me and said they were out of one of my meds and to contact my Dr, so they could prescribe something equivalent because you have severe withdrawals without this med. So I called and spoke with the "office manager" and told him what was going on and he stated that they never received anything from my pharmacy about needing a sub for my regular med, and I asked if he could please let Lisa know because I only had one week left. He stated he would and he would call me back to let me know what course of action they took. Ok, so here we go again!! This clinic did NOTHING. I called when I had only one day left and they still did NOTHING. Later that day I checked with my pharmacy and the med was back in stock but someone from Solas called and cancelled my prescription because I did not schedule a 30 day appointment. I did not because Lisa said I could come back in 2 months not the regular 30 day. So when I called and spoke with the office manager he told me that no one at that clinic would call and cancel my prescription!!! What the heck, the LIES and total disregard if I went into withdrawals and of course was told he would call me back to let me know what they were going to do. So one week into total full blow withdrawals I called and had to leave a message because the office manager wasn't available, I said it was urgent because of my condition. At that time I decided to call the main office to see if I could get this resolved. Called the Raleigh office and was treated how a patient should be treated and was given the phone number of the head of the clinics in Pinehurst. So I called that number and she was not in yet, and was told to call back in about an hour. While waiting to call her back, the Raleigh office called me to see if I was able to get through (how a patient should be treated); and she took it upon herself to call the head in Pinehurst. Waited a few hours after hearing nothing called the Lumberton office back and once again the office manager was unavailable so I left an urgent message again because of the agonizing pain level I was in. Yes, I was desperate because I was in extreme withdrawals for over a week. Finally the office manager called me back and started counting we have 1, 2, 3 urgent calls from you, can't you wait until your appointment to get your meds refilled. Really, total disregard for the condition I was in, just wanted to berate me and say can't you wait until your next appointment. At that point I said I was never coming back to that place and that I would file a formal complaint. My Orthopedic surgeon who I had seen one week before asked what was going on with my level of pain and I told him my ordeal with this place. He could not believe what he was hearing and said he would get me the number for a reputable pain management clinic.

From the owner: "For 20+ years we've helped Lumberton residents addicted to drugs like opioids and alcohol and have…read moregotten the best recovery rates with medication assisted (MAT), using Suboxone. Our Lumberton rehab (in Robeson County) is on the Ludgate Street, between Cricklewood St and Farringdom St, next to Southern Coast Audiology. Psychotherapy: we have counselors on staff who are able to address the underlying issues such as anxiety, depression, and trauma. Solas Health has doctors to provide general medical care (check-ups and referrals). Our reputation of caring for our patients and meeting them "right where they are" makes our patients feel very comfortable. We service the entire state of North Carolina via telehealth"