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    Carolina Vacuums & More

    3.7 (3 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Carolina Vacuums & More

    Appliance repair

    Vacuum repair

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    1 year ago

    I really love this place and their service. They keep my new vacuum cleaner running well. You won't be disappointed with their service.

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    6 years ago

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    Brian T.

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    2 years ago

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    Best Buy Concord Mills

    Best Buy Concord Mills

    1.9
    (55 reviews)
    $$

    Horrible experience. We spent over $3,000 on items scheduled for delivery, only to have the…read moredelivery canceled an hour before arrival. They rescheduled, canceled again, rescheduled again, and then canceled for a third time. We finally canceled the order completely and went to Sam's Club instead, where we got the TV for nearly half the price and received 10x better service. Worst company experience we've had.

    1 Star - Extremely Unprofessional Installation Experience…read more We went to Best Buy (Concord Mills NC) ahead of time to show the team the exact equipment we wanted installed in our vehicle so we could ensure we had everything we needed and verify the installation cost before scheduling an appointment. When we arrived for our installation appointment, the installer immediately started listing new charges that had never been discussed. When we questioned this, he offered no help and simply said, "I'm not the manager." I then asked to speak with the manager. The manager came over, reviewed the situation, and agreed to meet us halfway on the unexpected charges, so we agreed to proceed with the installation. After having our vehicle for almost two hours, the installer called and said he was stopping the installation due to "liability" concerns with our radio. He claimed the radio was staying on even though there was no power to it and said all he did was disconnect the battery and nothing else. Yet there was a mysterious cut red wire sticking out from behind the radio now. However, when we inspected the vehicle, several things were clearly changed or disconnected (he removed the entire passenger seat, the previous amp, the previous sun, and who knows what else we couldn't see. Despite this, the installer attempted to have me sign paperwork stating that he had done nothing to the vehicle. I refused and asked him to accurately document the work that had actually been performed, including removing the seat and removing the amplifier, etc. To make matters worse, this vehicle belongs to my 16-year-old son. His system was working before this appointment, and now it has multiple issues that were not present previously, including non functioning steering wheel controls, this mysterious red wire, and a sparking amp that he had to remove from the vehicle for safety reasons. We now have to take the vehicle to another company and pay them to repair the problems and install the new amplifier and subwoofer. This was one of the most unprofessional service experiences I have ever encountered. The lack of transparency, accountability, and basic customer service was extremely disappointing. I would strongly recommend avoiding this location for installation services.

    Kitchen Collection

    Kitchen Collection

    4.5
    (2 reviews)
    $$

    It's certainly not as expansive as the "Triple-B" kitchen & bedding store on the other side of the…read moremall, but to tell you the truth I really like this little shop. The ladies at the store have been working here for as long as I can remember, and they run a nice store. The prices are great and they have all the appliances you'd find at places like Walmart/Target, as well as a lot more (like sous vide vacuum sealers, mixer attachments, and even Vitamix blenders). I remember a long time ago I bought my Kitchenaid Stand Mixer here and it's been a trusty culinary sidekick for nearly a decade. All the accessories have come from here as well. I found a couple of places online that were marginally cheaper, but I like the fact that I can pick it up same-day and I like the people here so it's a win-win to support the business. They always have deals and specials going on. It may look unassuming from the concourse of the mall, but make sure to give them a look. While I don't do all of my kitchen shopping here, I know I'll always find a bunch of things I could use at a great price!

    When I don't visit this mall regularly, I forget about gems like Kitchen Collection. Well, my visit…read morewas great. I picked up a number of items and will be back for more in the next week. Once I entered the store and start browsing, I was quickly reminded of how many gadgets are available to make my life in the kitchen much easier. The only problem is keeping then out of the hands of others and keeping up with them. Kitchen gadgets are a must! Check out Kitchen Collection and I am positive you will find something, at least one thing that you won't want to leave the store without. Their prices are a bit lower than other retailers and they have sale items throughout the store.

    SmartFix Appliance Repair

    SmartFix Appliance Repair

    4.7
    (20 reviews)

    I had a good experience with this company. I needed my fridge fixed. I made an appointment easily…read more They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable. I had a good experience with this company. I needed my fridge fixed. I made an appointment easily. They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable.

    STAY AWAY FROM THIS COMPANY!!!!! If I could give negative stars I would. I have a dryer that does…read morefour way venting. I needed it switched from rear to side venting. When I called they said they could definitely do that and scheduled me. The person they sent was AWFUL!!! He had no idea what he was doing, pretended like he did until he got the whole dryer taken apart and then said "oh you can't side vent this because there's not a hole here" when there is a knock out clearly marked and it says it in the manual that you can do it. Then he tried to charge me $79 for not knowing what he was doing. When I refused he got very aggressive and more rude. He called me stupid and threatened me when he left, repeatedly saying he "would see me soon". As a women it was TERRIFYING. Im really glad my husband was here but I would be so scared if he was in the house with a woman by himself. Frankly, call literally ANYONE ELSE before you call these horrible people. Also, in case they try to say the dryer isn't four way venting the model is GTD58EBPVDG It literally says it in the manual.

    Carolina Vacuums & More - appliances - Updated July 2026

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