I had a good experience with this company. I needed my fridge fixed. I made an appointment easily…read more They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable. I had a good experience with this company. I needed my fridge fixed. I made an appointment easily. They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable.

STAY AWAY FROM THIS COMPANY!!!!! If I could give negative stars I would. I have a dryer that does…read morefour way venting. I needed it switched from rear to side venting. When I called they said they could definitely do that and scheduled me. The person they sent was AWFUL!!! He had no idea what he was doing, pretended like he did until he got the whole dryer taken apart and then said "oh you can't side vent this because there's not a hole here" when there is a knock out clearly marked and it says it in the manual that you can do it. Then he tried to charge me $79 for not knowing what he was doing. When I refused he got very aggressive and more rude. He called me stupid and threatened me when he left, repeatedly saying he "would see me soon". As a women it was TERRIFYING. Im really glad my husband was here but I would be so scared if he was in the house with a woman by himself. Frankly, call literally ANYONE ELSE before you call these horrible people. Also, in case they try to say the dryer isn't four way venting the model is GTD58EBPVDG It literally says it in the manual.

I'm very happy with the service from this company. Yuriy was knowledgeable, professional, and took…read morethe time to properly diagnose and fix our ice machine. He knew exactly what he was doing and got it working again quickly. Great service, honest work, and very professional. I would definitely recommend them to anyone who needs appliance repair!

Technician Oleksandr inspected my washer for approximately 20-30 minutes and concluded that the…read moreissue was the spin basket assembly, stating it would cost $800 to replace. As any reasonable customer would, I asked for a breakdown of the cost and an explanation of how he determined that this specific part was the cause of the problem. He was unable to explain and instead dismissed my questions by saying the washer was old. I followed up by calling the company directly and asked how the same part for a 2004 washer could be found online for around $200. The supervisor responded that they purchase parts from a "reputable website." When I explained that the part I found was an OEM part from a reputable source, no explanation was given for the significant price difference. I then requested to speak with a manager, owner, or someone higher up, but was repeatedly told that no one was available. At no point was a clear diagnosis, justification, or cost breakdown provided. This experience gave the impression that the company assigns inflated, arbitrary prices without being able to clearly explain the root cause of the issue or justify their diagnosis--yet expects customers to blindly trust them. After reading other reviews, I noticed a consistent pattern of similar complaints. At this point, it's clear the issue is not the customers.

Very professional and polite on the phone and especially in-person. I felt very comfortable w/…read moretheir technician being in my home and that he paid close attention to detail. I highly recommend ABC Appliance Repair.

After eliminating what would have been less costly possibilities, Nick was able to repair our GE…read moreoven. A quick second opinion from another outfit quoted several hundred dollars more than Nick ultimately charged for the repair. I recommend ABC Appliance Repair and will call Nick should anything else need repair.

I had originally posted a one-star review based on my experience with how CLT Appliance determined…read morethe pricing for my recent service and how that pricing was communicated to me. After posting my review, the manager took the time to personally call me and send an Email providing a detailed explanation addressing the reason for the significant price increase. Because of the way CLT Appliance handled my concerns, I want to update my previous review. My original concern was regarding the pricing of a repair and the inconsistent explanations I received about why the cost had increased significantly compared with my previous repair and a recent quote from the company. I want to be clear that my concern was not with the technician. He was professional, courteous, arrived on time, and completed the repair well. After reviewing my feedback, the manager from CLT Appliance reached out to discuss my concerns. I appreciate that the company took the time to listen and address the situation rather than dismissing my feedback. I also appreciated that my initial conversation with the manager's assistant was escalated and handled promptly. The manager reviewed my concerns, provided additional clarification regarding the pricing, acknowledged my frustration, and worked with me to resolve the issue. CLT Appliance ultimately refunded the $125 difference that was the source of my concern. I appreciate a company that is willing to listen to customers, take accountability, and make things right. While my initial experience left me frustrated, the way CLT Appliance responded afterward demonstrated a commitment to customer satisfaction. I also want to again recognize the technician who performed the repair. He was professional and did excellent work. Thank you to CLT Appliance for taking my feedback seriously, following up, and resolving my concerns.

I would not recommend CLT Appliance\. After their technician lifted my dishwasher, my granite…read morecountertop became uneven and later cracked\. The company refused to take responsibility or help resolve the damage

Called today to set up appointment for diagnosis/repair of clothes dryer. Dryer 4-5 years old so I…read morewasn't sure it would be worth repairing instead of replacing. They were able to have a repairman out several hours later. Young man texted to let me know he was en route. He arrived and let me know of $70 service fee that would be waived if he completed repair. He took dryer apart and explained the problem (dryer was screeching like a banshee) and the price to fix. Quoted me a very fair price which made the repair a good deal. Fixed dryer, checked to make sure it was running correctly, cleaned up and was out the door an hour after arriving. A very respectful, quite young man. Extremely happy with the whole process. Would definitely not hesitate to call again for appliance repairs.

I called CLT Appliance Repair to look at my malfunctioning LG washing machine. Our technician was…read morequick to diagnose the problem and promptly ordered a new replacement part. Installation was also quick. Overall I am satisfied with the work completed and the professionalism of the technician. The company was communicative via calls, text, and emails which I appreciate. The company charges diagnostic fee and that is waived against the total bill.

Our washing machine broke during the week of Christmas. Sean was very responsive, easy to work with…read moreand was honest.

I've used LKN Appliance Repair twice over the last ten years to repair an aging Kenmore washer and…read morenewer LG dryer, and am very pleased with the service that Sean provided. It's easy to get a service appointment (my last repair was same-day), and he was very knowledgeable and thorough. I thought his service charges are very reasonable, too. I'll definitely use him again!

Jason was great. Gave me a call to confirm. Gave me another call that morning with an updated ETA…read more Listened to what was investigated so far. Quickly came up with a solution that fixed the problem and saved me money. Job done with high marks. 5/5 stars, would hire again.

Their website indicates they service Bosch washing machines. I messaged them at night as my Bosch…read morewasher stopped working. I called in the morning again told they work on Bosch, and then 2 hours later I receive a text stating they do not. A total waste of time and complete misrepresentation of their skill set. NO stars in my experience

Total RIP OFF artists. Bought a 50 gal hot water hater, the came with a 40 gal heater. Said they…read morewould take old HW heater NEVER DID. Two con artists.

Horrible Customer Service!…read more Called to get a quote on a washer repair and instead was scoffed at for not knowing enough about washers and dryers. Steve Barbee is a rude old man and I wouldn't use his services if he offered them for free

We had a great experience with Brian. He did an excellent job replacing our unit and got our…read moreheating and air conditioning system back up and running smoothly. The system is working well, and everything was done with care and attention to detail. Brian kept the work area inside our house clean throughout the process, which I really appreciated. Communication was also great--he kept me updated via text or phone call about his arrival time for our first visit and his follow-up visit for installation. He was respectful and courteous while in our home, making the whole experience stress-free. I would definitely recommend his services to anyone needing HVAC work.

Had an issue with my A/C and reached out to Fuse HVAC. He was able to come out quickly, diagnose…read morethe problem, and clearly explain all of my options without any pressure. He was professional, friendly, and kept me informed throughout the entire process. I really appreciated the honesty and communication, and I'll definitely be using Fuse HVAC for any future heating and cooling needs.