I was on the fence about having an MRI for a foot injury. After rescheduling, I ignored the…read more"pre-sign in" online because the cost showed $2500 and I wanted more information. I arrived 30 minutes early so that I could go through all of the forms and discuss the $2500. I was advised that insurance may help me with the $2500, and so I paid the $500 co-pay and had the MRI. A month later, I receive the statement that shows the original cost of the MRI was $8,878. It has been "adjusted" down, but I still owe $2100, on top of the $500 I already paid. I NEVER would have proceeded with this treatment had the lady in the office been honest about the full $8,878 cost of this treatment. I feel like I have been lied to and robbed! Unbelievable.

Always professional and good at being on time for scheduled appointments. Still have to wears…read moremasks and betting this will never go away in these environments. Easy to get in and out; building is located deep inside Baxter Village. Nice that SC allows you to make an appointment with no script, mammograms are wellness and glad it is super easy to take care of this requirement in SC with such a great facility and staff.

I have to comment about this place. I wont note any exceptional service, or anyone going above and…read morebeyond for me, they only charge $600 for an MRI. Other places charge up to $3000 for the same test. In SC they dont charge for a image reading fee, which can be charge in NC. The fee can exceed $300. This place has offices in the Charlotte area too. I just couldnt beleive the price difference between this place and Total Spine or OrthoCarolina. Please get price quotes from many different sources. It could save you thousands!

I had a MRI here 3/17. Set up payment plan after putting down a deposit ($500). 5/1 Insurance pay…read moretheir part. 5/18 I receive a bill for $1300. I stated a pmt plan was set. They stated my card was declined. Called credit card while on the phone. They stated no charge was submitted by them. I make a $500 (5/22) pmt while on the phone. This is far more than the 12 month pmt plan payment set up. Also fyi the of $500 pmt was with same card the pmt plan was set up with. How funny went through. I stated I wanted to continue with a pmt plan. 7/18 I receive another bill asking for full amt. I call my charge has not been charged. They stated my card was declined. I stated my credit card company said it was not charged. (FYI this card has no balance so there is no reason for it to be declined). I told the women i set up a pmt plan and please charge the card on file. She states there is no card on file anymore. I would have to set up the pmt plan again. I did ! Call on 7/21 pmt will only allow full pmt. I call they stated they would look into it. On 7/23 log on to their pmt portal because my card was not charged. Now the entire account is $0 balance and there is not even an account that shows pmt history or anything . My card was not charged either. i call the billing office they stated maybe it was sent to collections . What!!! Stay away from this company. They want full or no payment up front. They do not do pmt plans. Anyone who needs an MRI or any imaging go elsewhere. Reporting to BBB. Also look at reviews for other offices they are reporting the same fraudulent billing practices. Ive got breast cancer with two young kids. This company should not be allowed to treat their patients like this.

Went here for a CT chest scan on Friday, April 17th. I checked in with "Tita" who I'd previously…read morespoken to on the phone, and she is delightful-- cheerful, warm & very professional. Can't say much about the tech or "nurse" who conducted my scan. I had to ask nurse 3 times to move the pillow so it supported my head, not my upper back (which had me gagging). She told me at a certain point she would give me a shot of contrast, and when she did it really HURT -- she is no Phlebotomist! I developed a black & blue mark at the site, and it's still sore four days later! Tech asked if was allergic to iodine, and I didn't really know but told her I was allergic to shrimp (lots of iodine). Tech said they had a "way around that, whatever that meant. Also, I had the impression the tech would be communicating with me throughout the procedure. Instead, there suddenly was this pre-recorded LOUD male voice barking "breath in, hold breath, breath out, breath. . . .";, i.e. no human contact. Thankfully the scan took only 5 minutes -- a LONG 5 minutes! When it ended the tech wheeled me out to the waiting room where my husband was. I was given no piece of paper with what to expect after receiving the scan, especially that contrast dye! I had to do all the post procedure research myself on-line, and that's where I found out why I was so horribly exhausted, stomach aching & dizzy. Making matters worse, I called yesterday to ask who would be reviewing my results there. This receptionist (named Adrienne) bluntly answered "I don't know". I asked her if she could find out, and her answer was "All I can do is print out your results, and you can come pick them up, bring your ID. I just wanted off the call and to see what she printed. Husband stopped there to run in to get them a couple hours later. He forgot her name, but one receptionist was not there (I'm guessing Adrienne). He said to Tita there should be a printout of my CT results for me (he brought my I.D.). Tita looked everywhere for them, there was no printout to be found, so Tita printed them. If it weren't for Tita I don't think I'd have a positive thing to say about Carolinas Imaging Services, Ballantyne!

Quality of care by Dr. Deering was unprofessional, rude, and completely lacking in empathy…read more Edited to add that the nursing team every visit was exceptional, caring, and friendly.

Kind staff, short wait times. Quick reporting. What else could I want?…read more Why do I need more characters yelp?

In February of this year, my husband went in for his annual physical. Shortly afterward, we…read morereceived a bill from LabCorp totaling over $2,400. This was both surprising and concerning, as his insurance policy fully covers one annual physical exam. After speaking with our insurance provider, we were informed that Riverview incorrectly submitted the claim under "weight loss" rather than as a routine physical. We were also told that if Riverview simply refiled the claim correctly, the bill would be fully covered. Since then, my husband and his insurance company have made multiple attempts to contact your office--leaving numerous voicemails and calling repeatedly--but have yet to receive any response. Phone calls go unanswered, and no one has returned any of the messages left. In addition, my husband has visited your office several times in person, each time requesting to speak with someone in billing. The front desk staff have made copies of the invoice and acknowledged the billing error, assuring us that someone from billing would follow up that same day. Unfortunately, no one has ever reached out. Most recently, we received a collection notice from LabCorp. They have kindly granted us an extension, but have made it clear that the billing issue must be corrected by Riverview in order to resolve the matter. We are extremely frustrated and at a loss for what to do next. This billing error is not ours, and yet we are being held financially responsible for it. We cannot afford to pay $2,400 due to a mistake made by your office, nor will we accept damage to our credit over an error that should be straightforward to fix. This is extremely unprofessional.

I am highly disappointed in this place. Dr. Choudury, on two separate occasions, had the…read morereceptionist call me over an hour before my appointment and tell me I just could come in early. Apparently she works somewhere else as well and likes to leave early. Dr. C also spent zero time getting to know me at my first primary care visit. Her bedside manners are abrupt and elitist. I was really stressed that day because of some issues at work. My blood pressure was high. I said normally my BP was low and I was certain this was stress-related. I was told that I might have a heart condition and would need an EKG. I told her that I was convinced that this was caused by horrible stuff at work. I also told her that I needed a new job-not an EKG. Then today I went in to the urgent care side (they have flipped, by the way) and the PA Sara said she couldn't find anything wrong, she'd do a viral test, and asked me if I'd like any other tests done. How am I supposed to know? All I know is that I feel horrible. She then told me that it would take 35-40 minutes and I could wait. I asked her where and she said either in the room or my car. I told her I was not going to take up space in an examination room and I'd wait in my car. I waited over an hour. Nothing. I called them from the parking lot. It went to voicemail. I was too fatigued and achy to go shlepping back inside. So I drove home. It was nearly 2 hours later that I finally got a call back from them. Oh, and by the way, I finally did switch jobs. My BP is back down to 109/70. I think my heart, although broken too many times, is fine.

Wonderful ladies who do everything they can to get you the best pictures. They explain everything…read moreyou are seeing. Very impressed with them. Prices are very good as well for the experience. Highly recommend doing the 3D package. The room is comforting with low lights & soft music. Large tv for viewing as well as enough seating for several people to accompany you.

Super friendly and knowledgeable! As a first time mom having a place like this with such wonderful…read moreowners is a dream. Able to put my mind at ease and I highly recommend!

I always felt rushed and unimportant. I never felt like they were really trying to help me. I paid…read morean arm and a leg for essentially nothing in return except getting the run around. Avoid Christina Christianson if you have to go here..... I would recommend looking elsewhere for care.

From the time I entered the office, my experience was a positive one. I was greeted by Cee-Cee who…read moreis the administrative assistant, and was extremely pleasant and professional. Following my initial registration, I met with Dr. Cyzner's nurse Nickki who was equally kind and professional. When Dr. Cyzner came in , I he presented a relaxed vibe, which made it easy to communicate my concerns. He was very intentional about understanding why I was there to see him. His questions and review of my medical records were thorough, and lead him to order a comprehensive workup to get a definitive answer as to the cause of my often severe abdominal pain. In the past, medical professionals minimized my complaints, or diagnosed me incorrectly, as evidenced by the return of my issue. I am pleased to say that Dr. Cyzner got it right, and I have begun treatment for EPI. I highly recommend Dr. Cyzner and the team in Carolinas Digestive in Pineville. Also, one of my litmus tests is to see how quickly does one respond to a call or message left when they are unavailable. I am pleased to say that they got back to me rather quickly.

I came to Life Line Screening for a complete preventative wellness body scan. They offer five test:…read moreCarotid Artery/Stroke (buildup of plaque in carotid arteries), Abdominal Aortic Aneurysm, Osteoporosis (abnormal bone mass density), Heart Rhythm ((Atrial Fibrillation) and Peripheral Arterial Disease (plaque buildup). Since these test are preventative and not systematic most instance companies won't pay for them. For$149 an hour of my time it was well worth it. The nurses I met during my testing from Asia at the door to Ashley, Lily and Kelly were all great. The only drawback is the screens could be pulled back a little further to create a bit of separation between the waiting room and the testing area.

Checked into Image Care Myra was awesome taking my images on March 27, 2024 oh did I mention she…read morewas very professional too now I'm back on April 9,2024 let's see what happens Kristy was the Tech and she was very kind and professional. After the radiologist read the images everything looked fine just a few swollen lymph nodes ( fatty) see next year 2025. I serve an awesome God

I stopped in here for my first mammogram. Of course, I'm terrified because of all the things I've…read moreheard about them. And before you start, don't try to figure out my age, lol! Anywayyyyy, so they are practicing social distancing in the waiting room. Some chairs are turned around and your temperature is taken at the door. Masks are required. I filled out some paperwork on a tablet (I know, Fancy, huh) and then I was called back to the back. The lady who helped me was very helpful and super sweet to me. She talked me through the process, which helped me relax a bit. It actually wasn't as bad as I've heard. I will keep returning to this location for my mammograms in the future.

Great care, efficient and fast service even when you're walk-ins. The staff friendly and caring to…read moremy mom.

Arrived 45 min early, they got me right in and completed my procedure before my original…read moreappointment time. Results arrived to my provider 48 hrs later. Really friendly staff.