Great customer service. The sales representative, Tory is amazing! She is always easy to get a hold…read moreof and is extremely helpful. We had to place a few warranty claims and had no issues. They are pretty quick with responding and attentive to the issues presented to them. Joe, one of the managers for the warranty was great! We went over issues and he fixed them all, even if he had to come back, he was pretty quick on getting back with us as well as kept his word. Great Customer Service!

This is a builder that doesn't stand by their word. The representative at Flintlock promised 5%…read moreusing my company as an Outside lender. Then he told the Buyer, he can only give 3%. When I got the builder rep back on the phone, he told me that he called his manager and was shut down and couldn't keep his word. He then said he was going to call his manager and call me back, but never did. He then told the customer that he never told me 5% even though I am a mortgage broker and I write down everything Then the salesman comes back and is giving 7% for their in-house Lender, when he could have given 5% contribution using my company I don't understand how things work out better that way, but the Buyer is the one that suffers as he cannot use the lender that he wants to because the builder rep doesn't stand by his word

I wouldn't let DR Horton build my dog a house. The…read morecontractors they use are horrible. After the warranty everything needs replacing or repairing. 3 year old house and every year the AC needs repairing. Same year had to have one whole side of the house rewired. Just shotty workmanship throughout the house.

Was told today that they were unable to fill the cracks and…read moreto "paint over it". Every family and friend I've talked to has said when they have had their home built that they've had the cracks filled from the home settling at the one year mark. We've been living in this home less than a year and it is a brand new build. Apparently DR Hornton doesn't do that. Had a crack in the tile in the bathtub wall and never heard anything back. The garage door randomly stopped working because it was jammed, which according to them must have been my own doing, but how? So obviously not covered. The superintendent tried to be helpful but it was really just a waste of both our times. Would not recommend and will not recommend in the future. Seriously disappointed with this company. They sell you on it and then don't care once you close.

After several positive experiences with other GC's, we decided to try Urban Home Builders because…read moreour normal GC was not available for our backyard remodel/landscaping. After a consultation with Gary, it became apparent he could not read our landscape architects' plans and was quick to lay fault on said plans. The lack of comprehension and professionalism swayed us to wait until our GC was available, sometimes you have to be smart and know when to say 'No'.

We contracted with Urban Home Builders and Gary Zygmont for a complete renovation of our 1940's…read morecottage. This was no run-of-the-mill job ... Gary and his team took our house down to the studs, destroyed and rebuilt the back 1/3 of the house to replace a crappy patio foundation that had been closed in at some point by previous owners, and added a second level. From the get-go, we had a stellar experience with Gary. During our introductory meeting, he spent as much time as we needed talking with us about our project, his process, and the way he does business, and did an exceptional job of setting our expectations up front. His ballpark estimate was right in line with the other bid we obtained, which immediately gave us confidence in his estimating. We signed with him without hesitation. About a month before the project was set to start, I realized I had completely lost my mind ... it was a *terrible* idea to move out of my home for 7 months. I was too chicken to call Gary on the phone, so I sent him an email telling him that I thought we should delay the project for at least 6 months because I just couldn't deal with it. Like the best therapist, Gary listened with compassion and then broke down my monumental, paralyzing mountain of stuff that had to be accomplished into its most basic elements. "I know it doesn't feel like it, but you're almost done with the hard work," he told us. He sent a list of what we needed to do, with deadlines (this is something he did countless times during the project, which was great!), and helped me get a grip. Much to my husband's relief, the project proceeded as planned. Did I mention that we expected to be out of our home for 7 months? Gary finished almost 2 months early. How? In my opinion, it's because he respects and watches out for his subs, and they return the favor by moving mountains to get stuff done for him. It was truly a joy to watch -- at one point during the project, one of our neighbors remarked that there were almost always people at our house, and they were *always* working. Speaking of our neighbors, living next to a project like ours can be a nightmare. Gary walked the neighborhood before the project started, talked with our neighbors about what to expect, and left letters with each neighbor with his personal contact information. I know of two times during the project when neighbors had complaints ... in both cases, Gary immediately -- and very diplomatically -- addressed them. Now that we're back in our gorgeous "new" home and we've paid the last bill, Gary's level of service hasn't faltered a bit. We've reached out to him with a couple questions and issues, and he has responded immediately, reached out to subs or vendors as necessary, and obtained exactly the "fixes" we believe are necessary - at no cost to us. The workmanship throughout our home is absolutely gorgeous, and the materials are of excellent quality and exactly as specified by us and our architect. He even added a number of "Gary-isms," such as rebuilding a fence for us (not in the contract -- we had planned to have him reinstall the old fence) because it faces the street and the old fence would have looked terrible against our shiny house. I can't recommend Gary and Urban Home Builders enough.

Quality craftsmanship. Exceptional service. A builder that stands behind every home…read more Working with this team has been nothing short of outstanding. Their professionalism, integrity, and dedication to doing things the right way show in every detail. It's refreshing to see a builder who values relationships just as much as results.

For almost two years my husband and I searched every neighborhood and home builder around the…read moreKilleen, Harker Heights, Copperas Cove, Belton, and Nolanville area. Once we finally laid eyes on the custom homes Vale-Irvin builds, we instantly fell in love. I know from experience and first hand that you will get the best quality and customer service out of Vale-Irvin custom homes. The owners are with you every step of the building process; making sure you get nothing but the best and highest quality out of everything YOU choose or decided to go with! Finding Vale-Irvin is a dream come true and we are so very pleased with the final product and HIGHLY recommend Vale-Irvin to build your dream home as well. I am confident and nothing but pleased with our home sweet home!

Daniel designed our custom home in a gated community outside of Austin in the Hill Country. We was…read moreimpressed with his architectural vision from the beginning and after 10 in-person meetings ( 3 in person and 6 via zoom ) we had a fully developed architectural 3D model that we give you from all sides. Daniel was very generous with his time and since we have quite a few impressive views we wanted to capture all of the views perfeand all of the Hill Country ambiance

5 star Architect for a reason!…read more Daniel has an architectural approach that I believe people will find very rare and refreshing these days. He is very giving of his time, knowledge, and is the most collaborative of the 3 Architects we have used on the 2 other custom homes we have built. As an example, even before we signed a contract he made multiple site visits to give us his friendly professional insight about several lots we were considering before we selected the property we ultimately purchased. He was extremely accommodating and friendly throughout the entire process. Collaboration is his priority from the beginning and he made it very convenient through the use of screen share as we designed the home together. We were really impressed with the architectural 3D model that Daniel created. It was amazing that we were able to have a computer-generated 3D model to visualize the complete exterior as well as the outdoor entertaining, outdoor kitchen, and the pool and spa area. We were able to have the majority of our meetings in the evenings after we got off work and we even did a screen share to collaborate on our laptop while we were out of town visiting family. Not only is he extremely knowledgeable about both the architectural and contractual aspects of building, but he seems to have a great instinct for what the client is looking achieve. He also had the desire to study alternatives and create several layouts that might make the most sense for the lifestyle we described. Our custom home is amazing and we would definitely recommend him to our friends. We enjoyed the process of the architectural design of our custom home and even more surprisingly we enjoyed the building process that is often stressful. Instrumental in our smooth building process was Daniel's custom home building budget that he accurately laid out from the beginning giving us many options and associated costs. Daniel's project management and selection of the builder really took confusion out of the process and stress off of our lap. Other critical details that made build successful was his guidance and assistance with the interior design, kitchen, and bath design, and selection of all of our interior finishes and fixtures. Our kitchen and bathrooms really stand out with exceptional design and we are very grateful for that. All in all the 3% that he charged to be a complete steward of our project was an easy decision. We will definitely be using him in the future and so will our friends that are very impressed with our the result as well as our highly detailed and accurate design and building process.

Buyer beware. Consider Longview Estates in Temple. He built two phases of homes selling for more…read morethan $600K and then voluntarily annexed the remaining land into the City of Temple and is building duplexes right next to the $600K+ homes he built.

We love our Bradon Whatley Home! My husband and I moved from the PNW in 2019 and could not be…read morehappier with our sight unseen home choice. We were impressed when the owner (Brandon) took the time to FaceTime to walk through the home to show us his vision since the house was not completed when we went into contract. He was always responsive and happy to give us updates along with progression photos. Brandon and his team's level of care and pride put into his homes is not only shown in the quality of work that is found throughout each home they build but within the bonds, they build with their homeowners. Several things that make Brandon Whatley Homes stand out above the rest are; the uniqueness of each home, large windows that maximize light, craftsmanship, high quality of materials used, and light fixtures. I highly recommend Brandon Whatley Homes for anyone wanting a high-quality, unique, and beautiful home.

The Parsh Group company Renovations exceeded my expectations with their craftsmanship and customer…read moreservice. If you're looking for a reliable company for your small home projects, I highly recommend giving them a call.

WARNING!!! There is not enough to be said that can describe…read morethe horrors you will deal with when you deal with DR Horton. If you purchase from them you should understand that you will buy garbage, every last bit of it, every pice of material, every sub contractor, everything, It is All Garbage!!! Do your research and find another builder!

This is a brand new home, I am the first rental tenant. I moved here from west Texas and need…read moretemp. housing until my new home is built. I have owned and built MANY homes....do not buy from this company. The kitchen cabinets are falling apart. They are made from MDF which is a mixture of saw dust and glue. I contacted the leasing agent because the dishwasher has pulled out of the cabinet, this falls under "builder warranty". Nothing has happened to correct the issue. The dishwasher was attached to this flimsy trim piece and not secured in any other way...simply opening the dishwasher has caused the cabinet to fall apart. This would never happen with real wood and good quality workmanship. I truly feel sorry for the person that owns this home. It will be in pieces within a year. They build 20-30 houses at a time with garbage materials and standards. I wouldn't pay one penny for one of their homes. Very sad