Great customer service. The sales representative, Tory is amazing! She is always easy to get a hold…read moreof and is extremely helpful. We had to place a few warranty claims and had no issues. They are pretty quick with responding and attentive to the issues presented to them. Joe, one of the managers for the warranty was great! We went over issues and he fixed them all, even if he had to come back, he was pretty quick on getting back with us as well as kept his word. Great Customer Service!

This is a builder that doesn't stand by their word. The representative at Flintlock promised 5%…read moreusing my company as an Outside lender. Then he told the Buyer, he can only give 3%. When I got the builder rep back on the phone, he told me that he called his manager and was shut down and couldn't keep his word. He then said he was going to call his manager and call me back, but never did. He then told the customer that he never told me 5% even though I am a mortgage broker and I write down everything Then the salesman comes back and is giving 7% for their in-house Lender, when he could have given 5% contribution using my company I don't understand how things work out better that way, but the Buyer is the one that suffers as he cannot use the lender that he wants to because the builder rep doesn't stand by his word

We built a custom 750-square-foot pool house with McKay Vassaur Custom Builders. Our criteria were…read moreto match the pool house to the existing main structure and blend the new building into the landscape and pool area. Jeff Vassaur helped us take an idea and a dirt backyard, turning it into a dream mother's suite. The team at McKay Vassaur helped us navigate design, permitting, material selection, and the construction process. Jeff was always there to keep us informed and provide innovative solutions to the obstacles that occur throughout any construction process. We have designed and built several homes, but McKay Vassaur is the best builder we have ever worked with. Jeff and his team are the best because they are available, communicative, professional, and produce an amazing product. Thank you, McKay Vassaur, and thank you, Jeff.

My wife and I have been speaking with Jeff, the owner, for over a year and a half working through…read moreplanning, ideas, and asking every question we could think of when building a home. Let me start by first saying that Jeff and his organization are world class! We spoke to and toured every home builder in the area, even speaking with builders from outside of the CTX area, and let me tell you that the quality of our home, the speed in Jeff's ability to answer questions, solve problems, and his knowledge have not only been amazing but truly a blessing to our family. His pride and attention to detail shines through every portion of our home. From start to finish, and even small things needing to be taken care of through warranty have been absolutely seamless. Probably one of the hardest things we dealt with when speaking to other builders was them taking the time to actually listen to what we were looking for, this is not the case with Jeff. He addressed all of our questions leaving zero doubts in our mind that we were always aligned. Jeff is undoubtedly one of the kindest, honest, and transparent people we have met, and his team is truly amazing. You would be doing yourself a huge disservice by not contacting McKay Vassaur Custom Builders for your home build or remodel. Thank you, Jeff, for building our dream home and making us feel like family from day one!

Matthew was our architect in designing our new house from scratch on a new near Lake Georgetown…read more Our process started with some simple drawing where we captures our ideas. Matthew was extremely effective at listening to understand what was important for us and providing feedback and inputs to make everything come together. He was instrumental in finding the right balance between what we wanted and what could be built. He helped us position the house on our lot to optimize the available space, preserving the existing trees and setting the stage to design a home with a great curbside appeal. We enjoyed the overall design process and we extremely pleased with the final outcome, now that we have lived here for a few months. We highly recommend Matthew for both hill country or more modern home styles.

From the owner: I can help you design your new dream home or turn your existing home into one. read more

If I could select zero stars I would. This is the worst developer. I would recommend doing your…read moreresearch and NOT purchasing a home where Belfair is the Developer. I have lived in many HOA's and this has been by far the worst experience. He sits on the HOA board and votes on rules the owners should comply with and does NOT live in the neighborhood. My husband works long extended and unknown hours due to his job. Our driveway will not fit two cars deep. With our three family cars and my husband's work truck, there is no way around playing musical cars. We have a waiver approved to park on the street (not a main street) and our waiver has now bern revoked by someone that sits on the HOA board but does not live here. Would purchase your home elsewhere!!! Although I built my home, I may be forced to sell as I can not pay fines for parking. Ridiculous

The beginning of the process with kiella was smooth, up until a month after we moved in. We have…read morealready had problems with the water heater, fridge, and yard. Heart of Texas who is contracted with kiella didn't grade our yard correctly and still haven't fixed the problem after 4 months of owning the home and say they are "working on the problem," when going back through paperwork I happened to find our plot plan for the house and noticed that the fence was a lot further up on the plot plan than our fence actually is right now. Contacted them about this and they stated "Sorry for the delay. I spoke with the superintendent and the VP of construction and they said that the plat shows the furthest point they could put the fence. They are placed for the best curb appeal and for them all to pretty much line up with the next home. You can always move the fence up but, that's is not something we will do. I hope this helps." When it is very misleading to put one thing on the plot plan and do something completely different. Not to mention we paid a lot premium for our corner house because of the big backyard and they skimped us on it by not putting the fence where it was intended to go. When it comes to the yard, whenever is in charge of fixing the problem they just walk in our backyard which now has a lock on it because he have a dog. They have no sense of privacy and are horrible at communication. Excellent communication when it comes to signing papers because they want the money but good luck trying to get anything fixed under warranty.

Every meeting I have had with Kiella Homebuilders was great. They answer all my questions and keep…read moreme updated on the current build.