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Carousel Gas & Tire

5.0 (1 review)

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10 months ago

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Discount Tire

Discount Tire

(80 reviews)

Came by for air in my tires. They also did a complementary check on my tires the scanner read my…read moretread was low. I didn't have the time or money, but when I looked into it a few weeks after I reached back out to them and they had a great deal. Service was quick and easy and thorough very satisfied.

I brought my brand-new car in on a Saturday after popping a tire, and the experience has been quite…read morefrustrating. First, they told me they ordered the replacement tire -- but when I called on Monday to check the status, they admitted it was never ordered. They placed the order then, and by Friday, I was told my tire was finally ready. After picking it up, I realized they had ordered the wrong tire. On top of that, my wheel had several major scratches. Thankfully, Salvador, was very helpful and understanding throughout all the issues. He helped get the correct tire ordered and did his best to make things right, which I really appreciated. Still, when I went back to have the correct tire installed, the wheel came back in worse condition than before -- this is a new car to me, and my wheels were brand new when I brought them in. They did offer to reimburse me for the cost of having the wheel powder-coated to fix the damage, which I do appreciate, but honestly, that doesn't make up for the carelessness. I now have to spend my own time and energy finding someone to repair something that should never have been damaged in the first place. First photo was Friday, the first time we picked up the wheel. Second photo was today after the correct wheel was put on. ****EDITED**** 11/27/25 I received an email from the support team saying they would reach out, yet it has been over 2 weeks and no response. I did have to take my vehicle to another shop because Discount Tire did not balance my wheels, and weights had been knocked off. Not only that, the new shop informed me that my wheel is bent. I was never made aware of this in the many visits to Discount and multiple times they had my car/ wheel. If i could rate 0 stars I would.

Mr Tire

Mr Tire

(7 reviews)

I was initially excited when Mr. Tire reopened, I got my snow tire wheels switched there this year…read more And while I was there, I talked to them about installing TPS monitors in my snow wheels. They ordered the devices and called me to schedule for last Monday morning at 9 AM. I thought great this is wonderful! I showed up at 9 AM on last Monday 2/13/25 morning and the place was closed. I work at home, I rearranged my schedule to be there, but I thought "hey, stuff happens. Maybe there was a death..." So I called and said "I'm here you're not I hope everything's OK. I hope there isn't a big emergency Please call me so we can reschedule." A couple of days later, I got a call to reschedule and reset the time for this Monday 2/20/25 at 9 AM. Again, I rearranged my work schedule and arrived today at 9 AM and Mr. Tire was closed. I didn't get a phone call either time. I didn't get any kind of consideration for my time so I called and left a very angry message and left. At 10 AM today, I got a voicemail message from Mr. Tire. When I called back I told them in no uncertain terms that I was done they offered "to get me right in" today. But I declined that offer because I'm still ticked off and done. The woman I was speaking with thought I had hung up, so I was able to listen to her playback my angry voicemail message and laugh with "Jerry"about the whole incident and make fun of me and my voicemail message. These people are not serious about their business. The reason that they gave me for today's "misunderstanding" was "we weren't sure if we were working because it was the MLK holiday". It's my understanding that telephones continue to be available regardless of national holidays. They could have called me but they didn't. Instead they played my voicemail message out loud in their waiting area and laughed at it. I won't be using their business ever again and perhaps you shouldn't either. (Also, the owner should know that the woman responsible for customer service also has a home school side hustle that she apparently runs from the same number as the tire business. While I was waiting in my tire switch over, I witnessed her ignoring Mr. Tire customers waiting right in front of her to spend over 6 minutes dealing with a side hustle customer. If anyone tried to call Mr. Tire during that lengthy telephone exchange, they were SOL)

New owners. The shady bunch of Deliverance movie looking…read morefolks are gone. They always acted like it was an inconvenience to have to get off their asses and do anything. Big ol hang belly dude was Mr. Personality. What a joke. The new owners are very nice people who are enthusiastic about serving their customers. Reasonably priced and excellent service. They thoroughly explained all the particulars about the service they performed. My car drives excellent and I am very pleased with how everything went.

Carousel Gas & Tire - tires - Updated July 2026

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