Chris Snyder is my attorney. He is a great attorney. The law firm office is fun! They have nice decorations for the Halloween. It is a nice warm greeting with customers. There are a lot of attorneys working at this office however I highly recommend Chris because he is a great listener and he will get the job done. The price for my lawsuit is very reasonable. They are very organized. They will send you emails for any updates. I hate the attorneys office when you call and no responses. I just want to know something very small that's all. .....and there is the answer from Chris office. Thank you for the updates. It means a lot to me. I hate to be hanging.. I am still working with him on my lawsuit case but I know he is right there right on the spots to take care of me. Thank you. read more

UPDATE They billed another $1,000 + after I fired them!!! DO NOT USE this firm!!! They will take your money and keep taking your money and will not get you any results and will lie to you about what they can do!!! read more

they wasted time researching trivial information, and ask me ridiculous questions I answered on the first phone call, 3 weeks later through email, such as 'did your mother have any deceased children?' when once again, we covered that on the first phone call. I tried telling the paralegal not to waste time trying to research my mother's marriage to my father, because not only was my mother estranged from him for three decades, so was i, and meanwhile he does not live in this country anymore, and she interrupts me and says "I'm going to stop you"and then tells me she's obligated to research that information. I reluctantly apologize and told her I did not realize that. a few days later I realized after 6 weeks and $4,000 later I have been charged way too much money for the little amount of work they had done, and then I talked to the paralegal again and told her that once again my father did not even live in this country anymore, and then she claims " well you didn't tell me that." anyway, in case you have read this whole thing correctly, yes I did, but that woman wouldn't listen to me and instead chose to interrupt me and talk over my voice. also I got charged fees after I fired them. Anyway, it was a huge mistake hiring this legal team; avoid them like the plague. read more

reached out to this firm for what was supposed to be a free consultation regarding my case. During the consultation, I made my instructions crystal clear: I wanted them to modify a document, and if the defendant didn't agree, to file a motion to dismiss. I also explicitly explained that discovery was already completed, as this was a final order I've been dealing with for two years. Despite this, a paralegal reached out trying to start the discovery process all over again--clearly not paying attention to the case details. When I called the office the next day to address it, a paralegal called me late in the afternoon asking me to send documents over so they could review them overnight. I refused because I knew I would be unnecessarily billed for work I never asked for or needed. When I received a charge for $466.30, I called customer service three days in a row demanding a full refund. Two different attorneys eventually called me back to admit they made a mistake by asking me to redo discovery. After dealing with their poor organization and arguing for a refund, it's completely obvious why this firm has such bad reviews. Save your time and your money and look elsewhere. read more

DO NOT USE THEM!!! They have a low retainer fee to get people to hire them. The next month they will tell you it ran out and want more money. They do not give regular updates and you have to actively check your case online to make sure things are moving forward and let them know when action is required. Then they charge you for sending an email when you notice there has not been any movement in the case. They tell you they will work with your situation if money is a factor (it definitely was for me and I made it clear upfront). I told them I was leaving a DV situation and had 4 kids with no financial help whatsoever. I paid them several thousand dollars and they still kept invoicing for more. I told them I didn't have it and wouldn't have it for a couple of months and that is why I was trying to get an estimated total cost up front prior to starting the process that they never provided. Now I have paid all this money to them and they sent a notice of withdrawal and I'm still not divorced. I understand this is the way business works, but the lack of communication and the nickel and diming is absolutely unacceptable. They are a scam! read more

After charging $30,000 for a guardianship case and we had POA it took them a year to lose the case for us and to quit representing my dad on another case where he hurt himself at a hotel and because they lost my case they have yet to call and tell me they wont be doing my dads case either so they had one of their staff members email me and tell me instead of calling my dad. Very unprofessional set of trash that cant and don't know how to represent their clients but they can run a bill sky high. They had all the evidence for my case in front of them but didn't use it to fight with. Sheila Jenkins read more

if I could give zero stars I would - this firm did nothing for me and billed me 3k. Even after I requested that they discontinue services they sent me an additional bill for over a thousand dollars which included "case review". They are the absolute worst legal experience ever. I have filed a complaint against them with the bar association. Think twice before letting this firm take your money and do nothing for you. super dishonest read more

The Carpenter Law Firm has been so patience with their clients. They are highly up-to-date with the of the Texas Law in Civil law and several other type parts of the law. I thank them for you working with me during this time oof pain. I did every the courts are asking from me. Hey, Team be confident in me I will finish the discovery, and highly confident Jason and Samatha will the best representation possible. I value the patience the had with me during a very difficult. The BEST LAWYERS IN TEXAS, Shauna Stevens read more

Carpenter & Associates - You must be in the hands when going through traumatic events. I highly recommend them if you need a lawyer. - Divorce & Family Law Near Me - Dallas, Texas

At the time that I hired Josh Carpenter's firm, I had already been working with another attorney.. And although the other attorney was a lot cheaper, it was very stressful because the cheaper attorney refused to answer any of my legal questions... Even when I told him that I was willing to pay more money to get my questions answered, the cheaper attorney said that he did not offer that.. More than anything, I just needed to know where I stand so that I could get a piece of mind.. Everything was moving so slowly that I called my uncle who was a retired attorney, and he mentioned that I go to Avvo to see if they can recommend an attorney who would be able to get my questions answered and maybe work a little faster.. Within a day or two of posting my request for an attorney on Avvo, I was able to talk to and meet with Josh Carpenter and his associates.. Although it cost me a little bit more money, I felt a lot more at ease because I was able to finally get the answers that I had been looking for.. Had the opposition not appealed, it would have been over and done with, but they tried to drag it out for as long as they could just to stick it to me.. They took me to court twice, but everything went in my favor.. And it was all thanks to Josh Carpenter and his associates representing me at the court hearings.. Though I wish everything could have been cheaper, overall, I am happy with how things turned out... and most importantly, I am now able to move forward with my life because this is all behind me.. read more

Awful law firm. Will take your money then forget about your case except to put a blurb in ever now in then so they can charge you. Very poor agency. read more

I selected Carpenter & Associates to represent me in a custody fight my absent and emotionally abusive ex brought to my doorstep years after our divorce. Josh fights for his clients, he is responsive, and he is attentive. What I would have paid double or triple for somewhere else, he did a 110% job for far less. read more

Carpenter & Associates did a great job handling both a demand letter and child support modification issue for me. The team there is responsive and dedicated to supporting their client's best interests. I highly recommend this firm to anyone in need of legal counsel. read more

I have a case an immigration case with Carpenter and ASSociates and let me share my story... Last year the firm made an attempt to expand their immigration practice. At that time, I chose the firm due to what they claim to be publicically thru their commercials and at that time, speaking to someone by phone that seemed dedicated to helping me with the case to get my husband to the US. I decided to work with the firm and a WONDERFUL LAW team Gustavo and Natalia were very attentive and on point and walked me thru the process and filed the i130 for me in September 2022. They were professional and made sure I had everything done correctly as I should and then it became a waiting game from there. I got a call every month just keeping ne in the loop. If I had a question, it was answered within 12 to 24 hours. They even worked as "coun Elora when I had issues and talked to me with understanding. Then in 2023...I found an email from Gustavo that he was parting ways with the company. Then soon after an email was sent by the firm, a certified letter and a regular letter that stated they were no longer working with Gustavo and they parted ways amicably. They gave me choices on what I can do...choose to stay with them, continue working with Gustavo or find another firm. They stated I would not get my money back being I paid for services IN FULL at this time. Part if the money was a fee that goes to either the state or is some fee for part of this process as needed which is about 1500 I think. In total I paid 7500 for this service. They asked that I respond via email about my decision in which I wrote a lengthy email about my dissatisfaction of HOW this was done. Based on their words regarding customer focus...nothing about this process had ME in mind and this is a very serious situation. No one responded to my email but a paralegal who knows NOTHING. The owner or anyone supposedly credible did not bother to reach out to me to regarding my concerns. On August 1st the embassy sent me an email to tell me an action was taken on my case. I could not see it via my log in and Carpenter law firm is listed on my file as the firm to communicate with as well which means there is a separate log in they have from me to see what happened. I called. Talked to the parralegal...she asked for my log in in and I did not give it to her because they should have theirs. I called again later in the day and she said still no word from lawyer with my case. I eventually got into my case and saw I was approved. A full day later, not a word from the firm and the paralegal said they do not have the log in info to the embassy portal to my case. At this point...Carpenter is better suited for the criminals they defend or whatever else they do because immigration was a swing and they missed. This is serious as it involves me and my husband's life. I was pregnant and lost my child and he wasn't here to be with me so ANYTHING going on with our case is top priority to me. The lawyer that was apart of the firm was truly the BEST. Considering they did not offer any of my money back to go towards another lawyer or to pay the lawyer they let go so I could stay with him was definitely a money issue because they gave me choices I could nake on my own but will NOT pay a new fee when Carpenter was paid and as a FIRM have done ABSOLUTELY NOTHING! I am very dissapointed because they have zero competence and do not adhere to the words they claim to be as a firm. I could have done the form on my own but I am not in the habit of falling in love with people in other countries and going thru such a process. I still know nothing about what happens next nor am I being educated on it. As of today...I have heard from noone with actual knowledge sin e they released the immigration practice in May 2023. I need advice on suing them for their negligence with me. I never experienced working with a law firm that ends a practice while still working with me and they do nothing after but write a letter giving me choices of what to do but not offering the money they have been FULLY paid to go toward another firm or the person that was previously with their firm and properly working with me. I cannot speak on any other part of their practice but the Immigration is a total sham. This firm do not stand by their word, totally incompetent, no follow thru, ignorant staff and overall has provided far from quality service for ME as a client of this firm. If anyone knows about such experiences, please reach out as I will be filing suit on the services I have NOT recieved. read more

Bad as it's get he will take your money will not a answer your calls. But will give you a bill and do nothing cost me my case, I had to hire a real attorney to get my case done. This is the number to CAPP ( client attorney assistance program) 1-800-932-1900 Or go online to HTTP:// cdc To file a grievance. This will prevent him from deceiving others. I was advised by the BAR Association that you have 4 years to file a grievance against this person. They will also help you on getting your money back. He has been doing this to long...also in NEW Mexico he has also done this he moves around the country. read more

Ed was was the worst , and they charge for not fighting your case . Also charged me for them not understanding the judge . It's insane . I do not recommend this firm read more

Wonderful attorney and amazing office staff. Josh got me everything I wanted in my divorce and cost me half as much as my previous attorney! I am very grateful. He is the best attorney, and his assistant Rachel was great at following up with me whenever Josh was unavailable. 100% would hire again!!! read more

There is no rating low enough for this attorney. He agreed to accept $400 per month, then began hounding us for cash. So stupid that we were we took money from our 401k, sold all our stock,etc. specifically advising him to be judicious with that money $14K within about 6 hours. He was late for hearings, or sent in people we didn't know. He was late 3 times to meetings with us HE called and charged us for, and two times didn't show at all. He was disciplined by the New Mexico State Bar which Texas upheld, but we didn't find that out until AFTER we hired him. He is no better than a con man on the street. He charged us twice for things, always demanding more money. I would not wish this man on my worst enemy. read more

Highly recommend if you want an experienced attorney that will fight hard on your behalf. And believe me when I say he goes WAY out of his way to support you. Don't let the negative reviews mislead you, I guarantee you there are other issues involved that people left out in their review. And Josh would obviously never break attorney-client privledge to save face. This firm gave me the best representation I could have ever asked for after previously having an attorney that could care less. I came to Josh at my wits end and he definitely pulled through. read more

Undeniably the worst law firm ever, Carpenter starts out telling you what you want to hear then you never hear from him again. Never returns phone calls or emails, he only calls when he wants money, then he 's practically stalking you, spent several thousand dollars. I had been with him 4 months when we finally met in person for less than 5 mins. even after a year that was the only time I saw him, but he claimed to be my attorney???? He's a joke, huge regrets, waste of time and money, had to get another lawyer, start over. Stay away, he needs to be shut down. read more

I told carpenter EVERYTHING about my case. I SPOKE TO HIM PERSONALLY!! He told me it wouldn't be a problem representing you and resolving your divorce quickly. He said we'll just get her on default and it'll be over. He said he'll only charge me $750 because I had already did most of the work. THIS IS A FLAT FEE!! I filed the petition myself, had my ex wife served because she refused to sign the original petition. I told him she signed the petition I had her served with and filed it on the final day of the 20 day grace period. He then passes me on to his case MANAGER. I started with his case manager DAVID BONILLA... told him the same thing I told carpenter. Now carpenter never told DAVID anything that we talked about. So I had to explain my case to him all over again. He was so motivated to get me to pay the $750 so they can start my case. His secretary Emma told me to set up the portal since i've paid my $750. She said don't contact the attorney because it will charge you for their time. She said message thru the portal only. A week later I have to call DAVID back because no one contacted me after my payment. He then tells me he forgot what my case was about and that he'll put someone on my case and they'll contact me. I then receive a message from Jennifer Scherf and she says she'll be working on my case. She asked me all the same questions that DAVID BONIILA HAD ASKED. She requested I send all documents to her because they didn't have them on file. Now I have emails that DAVID said he received all my documents I emailed to him. But carpenter and DAVID never told Jennifer any info about my case. So she starts asking all these questions that I've already explained to her bosses. She then doesn't communicate for days after I had answered all her questions. I then emailed David to find out what's going on with my case, nobody has communicated with me. He said he will let Jennifer know. Hours later I receive a text message from Jennifer. She said she was very busy and been in court all week. So then she tells me I'm passing your case off to a new attorney that has joined our firm, her name is Angela. ATTENTION!!! ALL PREVIOUS REVIEWS SAID THEY'VE DONE THIS TO THEM ALSO!! PLEASE READ ALL HIS REVIEWS!! NOW I'M EXPLAINING MY CASE ALL OVER AGAIN BECAUSE NOBODY EXPLAINS ANYTHING TO THEIR ASSOCIATES AT THIS FIRM!! THEN SHE ASK ME TO SEND ALL MY PAPER WORK TO HER!! THE WHOLE TIME I'M BEING CHARGED FOR EMAILING AND FAXING THESE DOCUMENTS! They never did any work to look up my documents, or pass my original emails and faxes along to this so called manager attorney. BUT THEY'RE CHARGING ME FOR DRAFTING!! I was told by Jennifer that Tarrant county was different from the counties they usually service, so they can't see my documents in the system. So now it's my job to send them everything so i can be charged for all this communicating. Now I'm being charged again to communicate with this new attorney about my case. She then tells me she didn't know my wife signed the original petition.... even though she was served and I told everybody I have copies of the answer. SHE THEN SAYS THEY have to take a different route and whatever price they quoted you will change. So I tell her to stop working on my case until I talk to carpenter. I called Jennifer because now she is the manager of the attorney. She emails me later saying they've spent 9 hours on my case and they charge $300 a hour. She said we didn't know your wife filed an answer to the petition. I TOLD EVERYBODY I HAD HER SERVED AND SHE SIGNED ON THE FINAL DAY OF THE GRACE PERIOD!! ALL LIES BECAUSE I HAVE EVERY EMAIL AND TEXT MESSAGE OF ME TELLING YOU GUYS!! Then she says if we go to meditation then THAT'LL be 4-5 more hours of OUR time ON YOUR CASE. ATTENTION!!! $750 WAS MY FLAT FEE AND THEY'VE BEEN CHARGING ME $300 A HOUR... FROM EMAILS AND FAXES!! NO ONE HAS EVEN TOLD THE COURT THAT THEIR REPRESENTING ME BECAUSE ME AND MY EX WIFE WENT TO THE COURT HOUSE TO SEE IF THEY HAD LET THE COURT KNOW. SO IT'S NOT ON RECORD THEY WERE REPRESENTING ME!! My ex wife has not been notified with any documents or anything and they've had my case for almost 2 months. So now I've stop using them and I receive a bill for $2100 in the mail!! FOR WHAT??!! YOU'VE DONE NOTHING FOR ME BUT WASTED MY TIME!! When I stopped using them there was a balance of $490... Which should have been deducted from the $750. But only $318 was deducted and that was for them reviewing my documents when I first sent them.I TOOK PICTURES OF EVERY CHARGE ON THE APP!! I suggest everybody keep record of everything from these crooks. I'm currently filing suit against carpenter & associates and everybody who has experienced this should also. PLEASE DON'T WASTE YOUR MONEY!! FIND A REAL ATTORNEY!!! DON'T GET RIPPED OFF!!! THEY'RE VERY UNPROFESSIONAL!!! TODAY IS JUNE 16, 2018!!! This happened this month. His reviews on YELP date back to 2010.... so he's been doing this for years. read more