Darren and the Flooring House team were exceptional. After a recommendation from my neighbor (where…read morethey completed a much larger job even more exceptionally), the team completed the replacement of tile, grout, and even the subfloor surrounding my exterior door. They even found tile to (nearly) match the existing tile used in other parts of the house (which is at least 20 years outdated). I can't say enough about how great - and affordable - the Flooring House is!

We had a majority of our house redone, we chose the contractor and they referred us to Haus of…read moreFlooring. Although there were some frustrating situations that arose, all were resolved to our satisfaction. I would definitely refer someone to them after our experience with them.

Been using this company for years and had been very satisfied. My last appt was not so good. Was…read moretold not to buy Groupon as it would be honored-$78 for 5 rooms. Two guys came out 2 days in a row and had the same problem with the machine. A more experienced guy came out later in the day with a different machine and went over two rooms that had left spots after spraying. He did hallway upstairs and I told him to forget the other two rooms because at this point half of my day was gone. I was satisfied with the way the carpet looked. We were still charged the $78 with no compensation for my time wasted for one morning and one half of a day with two inexperienced employees. Also, they parked their trucks in my driveway and on street in front of house and left several oil stains. Who's gonna get that out?!?The next day I called the office bc the spots from the pretreat were visible again and bc no one bothered to contact me about this inconvenience. I was told they couldn't discount anything and that I was satisfied when they left... I wasn't about to explain to a carpet person that after the carpet dried I saw spots again. I will not be using them again. Customer service is everything.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

Thank you Paul for assisting me with my new flooring purchase and install of 3AQUACORE XL…read more9"X72"X8MM EIR. As I am aware this flooring is made for Busenbark. My installer was a 10+ and great to work with. He installed Living Room, Dining Room and bathrooms. He was careful with items in the home and neat snd clean not only in appearance but in his work habits. Your service was great also. Nd good follow up. I ask you all to return and put the same flooring in my Master bedroom. Only one suggestion, when a customer comes in the store with a sales person request that when they return to the company they have the sale and follow up. Wish I could praise your Quartz counter top Department and sales. Thank you so much to you and my installer.

Busenbark upgraded our 18 year old kitchen with new quartz countertops and new subway tile between…read morethe countertops and the cabinets and their crews did an excellent job. Very professional, arrived on time, did a great job, cleaned up after they finished. High integrity, honest company.

Just had them out to clean some furniture. Did an excellent job. Would definitely recommend them.read more

Excellent work! I highly recommend this company for the services they offer! They did a fantastic…read morejob cleaning our vents!

We had new carpet installed in three bedrooms. The measurement process was quick. The…read moreinstallation was also quick and very efficient. They left no trace in the house except beautiful new carpet. I felt the price was a good value and the service top notch. I would not hesitate to use them again in the future for flooring needs. Thank you Vallow for such a great experience!

I was hesitant to look at flooring companies, thinking my flooring would be way to expensive and…read morelocal flooring companies are only servicing larger more quality material. I have an old house with crazy floors! Mark came over and walked me through ways I could help fix the floors so we could install an economical floor that will handle the expected foot traffic. I had quiet a few questions about some of the suggested ways to fix my problems and Marc didnt make me feel dumb for thinking I could do it a wrong way, he didnt pressure me into doing an expensive remodel... no he simply pointed out a few options, with each pro and con, and let me make the decision. In the end, some of the mountains we faced turned out to just be mole hills and I couldn't be happier with the experience I've received! Even Barb showing us around the warehouse... same experience as Mark and the installers (father and son duo - how cool is that!), not pushing, supportive and understanding of the overall picture! Can't go wrong with Vallow Flooring!

Very positive experience. I called multiple flooring contractors and most did not respond or did…read morenot want the job. My floors where in terrible shape but Steve said they could do the job. I couldn't believe the difference just after the sanding. The stain turned out great and now I have beautiful hardwood instead of shaggy carpet. I will use these guys in the future.

Customer service and communication poor. Wood filler does not match the flooring and is very…read moreobvious. The finished product is lacking and I would not choose to go with this company again.