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    Services - Carpet Doctor

    Carpet cleaning

    Damage restoration

    Grout cleaning

    4 More Services

    Re-grouting

    Grouting

    Rug cleaning

    Upholstery cleaning

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    8 years ago

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    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    (23 reviews)

    They were supposed to show up today and they never did!! I'm thinking they are scammers!! It seemed…read morelike we were talking to, two different people?! No show, no call.....not a happy ending!!

    We were very happy for the quick response on a Sunday. An hour after we initially called about our…read moreclogged main drain a technician was at our house. So that alone was nice and appreciated. The Technician pulled in our driveway like a mad man, almost hitting my wife's car. He was nice and was professional though. He diagnosed our issue and we agreed to run a snake through our main drain. The work would be GUARANTEED for 6 months. So he runs the snake and a few minutes later says he's done and we are all set. He never checked our utility sink that was sewage backing up in. It still was clogged. He just told me to take a plunger and use it in the sink and it should go down and basically just left the mess in the sink. He told us someone would come to do a camera inspection in the next few day but would call us first. An hour later a "supervisor" randomly shows up and basically tells us they cannot GUARANTEE their work for 6 months because there is signs of tree roots (which I hear is pretty common) and he was going to work up a proposal to have our trap replaced that would be in the $8-10,000 range. Now mind you we had our main drain snaked approx 3-4 years ago and haven't had any issues since. My wife was livid and called out the supervisor for basically just coming out to do this Video Inspection just so they didn't have to honor their great 6 Month GUARANTEE. I've heard some negative things along the same lines about Roto-Rooter before but got to experience it first hand. Again I guess I'm happy they came out on a Sunday and unclogged our drain for us but wasn't very impressed.

    Carpet Doctor - carpet_cleaning - Updated June 2026

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