I recommend this company for your carpet purchase. Throughout the entire process, Stacy and her…read moreteam were nothing but professional, knowledgeable and courteous. I had just painted my walls and baseboards and was highly concerned these would be damaged during the installation. Of course, there are no guarantees that unintentional damage might occur. Stacy has worked with Profix Services for over 20 years and had nothing but good things to say about the owner Carlos Hernandez who did the installation. Carlos was also knowledgeable, professional and courteous. After the installation, not one ding or scuff to be noted. My home looks beautiful with new carpet! Thank you GCO Flooring Outlet and Profix Services!!

I came in to GCO Flooring Outlet in Reno to look for carpet for my new home. After working with…read moreOwner Stacy, I decided I wanted to create an oversized rug for my living room and runners for the entry and kitchen. I didn't know this could be created? This truly was fantastic experience and I enjoyed working with Stacy. There were so many choices and she gave me so many ideas. I am still trying to decide what I will do for my new home. I may hire their designer to come out and give me some styling ideas and bring out samples. I felt the value and pricing were very fair. The outlet is very large and really nice and clean. Working with Stacy was a dream. She cares about her customers and is so lovely to work with. This has been a 5 Star Customer Service experience working with Stacy and GCO flooring and Carpet Outlet in Reno. I can't wait to see what I choose. I will add to my review in the near future. Design decisions take time. Julie A

They installed our carpet in our brand new home 33 years ago. We still have the carpet in our…read moreupstairs and it still looks good.

Campbell's Carpets has amazing employees. Jeff helped us pick out the perfect carpet, gave us…read moresamples to take home and showed up ON TIME to take the room measurements. The carpet installers were very respectful of our home, worked great together, vacuumed afterward, and clean-up the outside work area. Caren was delightful to work with concerning the contract and payments. I would definitely recommend Campbell's Carpets.

My carpet was damaged by an accidental bleach spill. Carpet NV first tried to neutralize the bleach…read morein the carpet and dye it to match the original but unfortunately it was too far gone. Then he installed a section of remnant that I had left over from the original installation and it turned out beautifully. No additional charge was added for the installation of the remnant, so I asked to clean three area rugs while he was at it and this was done quickly with great results. If you need carpet repairs or cleaning I highly recommend this business.

We had an appointment for Tim to come out and clean our carpet. Tim initially was very nice. A…read morelittle hard pressure to do the job NOW. We scheduled an appointment with Tim. --- They no showed ! No phone call , email or text! I'm so disappointed . I arranged my schedule today to make certain we could get our carpets cleaned . We called the company and they didn't even have us on their schedule. Then remembered the conversation and appointment date of today after speaking further with my husband. They acted completely surprised that we had an appointment . He was out for the day and could come by later if we " need it" . No thank you!! This scares me as to the quality of care they would have given our carpets anyway.

Quality Floors for Less installed flooring for our entire 2800 square foot house. They are…read morephenomenal. Ivan and Serge are extremely professional and knowledgeable. The vinyl flooring and carpet were installed with extreme attention for detail. We highly recommend them.

I had such a great experience working with the guys at Quality Floors 4 Less. I have gotten so many…read morecompliments on the flooring they installed. They are hands down my go to flooring guys moving forward. Gteat products and even better service.

Owner, Ryan Gage, personally removed the problematic flooring that was laid by a less adept…read moreemployee, and cracked after 1.5 years of gentle use. He then consulted with us, in detail at various points of the project, to ascertain that his remedial actions would be acceptable. He also cheerfully sacrificed his time to employ methods that would entail significantly more time but resulted in the best outcome. We would recommend Ryan without reservations. He toiled non-stop until 11 p.m. on Sunday to ensure minimal disruptions to my week, as he knows I work from home. Despite the grueling schedule, he maintained the most upbeat and pleasant demeanor. I think it is easiest to just include our email of gratitude in this review: Thank you, Ryan, for giving up your entire weekend to resolve the floor issues to our complete satisfaction. Your conduct is far above and beyond mere professionalism and a testament of superior pride in your workmanship and exemplary customer service. Thank you again.

Support this local, small business for all your flooring needs. Ryan was great to work with and…read morewas patient with us to explain the different options available. We never felt rushed and ended up with exactly what we were looking for. Prices competitive with other flooring store so with the great service, we are delighted to support this business.

I highly recommend this company. Jimmy and his crew are really knowledgeable, prompt and efficient…read more They installed gym matting with baseboard all around. It looks so fantastic. You can barely see the seams! The best service too!

It was very dificult to communicate with the two installers because neither of them spoke English…read more Although they arrived promptly to install carpet in the three bedrooms, they were careless in installing the carpet such that my baseboard was badly marred about every six inches wherever there was baseboard installed along the perimeter of each bedroom! Due to timing, In & Out Flooring did not correct the basebase board issues and I had to have a handyman make these corrections. I wish I had not used In& Out Flooring!

This company is the best. They are so friendly and efficient. Our installer was so efficient and…read morepleasant. Quality is exceptional and they are so far in price. HIGHLY RECOMMEND

Our floors turned out great, but it was kind of a mixed bag of an experience…read more THE GOOD: The flooring selection process: Cory was friendly and helpful and I got what I needed at the show room in under 30 mins. The measure: the turnaround time between my show room visit and the in-home measure was extremely fast. Jason also sent us the quote really quickly. The installation: we got both carpet and hard flooring. Brian (hard floors) gets a 5 star. Work quality was amazing, and he meticulously cleaned up after himself every day so there wasn't a speckle of dust left behind the whole time he was here. He got the work done faster than anticipated and instead of cutting out early every day, he just kept going. Steve (carpet) was also great. He found a defect in our carpet and could've taken the easy route and installed it without saying anything, but he made sure we knew about it and had a say in the matter. Once the new carpet arrived, he got the work done really quickly. THE NOT-SO-GOOD: The scheduling: we were scheduled for demolition the day after thanksgiving but had a no-call no-show. We couldn't get that resolved for a few days because they were closed longer than usual due to the holiday. It would've helped if someone called to confirm the appointment before everyone went out of office. No explanation was given, so no idea what happened. The demolition: Jason rescheduled the demo asap, but the crew didn't vacuum or do any meaningful cleanup. In fact, the installers were surprised at the mess they left behind. Also, we were supposed to paint our floors with Kilz in between the demo and installation but the demo guys already put down carpet tacks, so we had to spend time removing those ourselves so that we can paint. There were lots of loose nails and debris on the floor from the demo so it was not an easy job. The lack of attention to details caused some non-value-add work for everyone. The flooring: it doesn't seem like Full Circle does a QA check on their materials before sending it out to the work site. We were surprised that no one caught the defect in our carpet until Steve was about to install it. This caused a delay in our timeline, which is a pretty big inconvenience when you have to temporarily vacate your home to accommodate the demo/installation. We had other contractors lined up, which also had to be rescheduled. Also, the spare nosing they ordered for Brian was broken. Thankfully, he was meticulous enough that he didn't need them, but there was no margin for error. Imagine the added delay if that wasn't the case... In the end, our floors did end up looking really great so Full Circle gets a 4 star. The hassle we experienced might cause us to consider other contractors in the future, though.

I went to Quality Carpets for binding and serging of a carpet remnant. I was very impressed by…read moretheir work and especially by Carol, who ensured that the quality of the work was up to her high standards. You don't see that kind of care so much nowadays. My experience with Quality Carpets is that they take their name seriously and provide real value for the money! Andrew D.

I was referred to quality carpets as the only place in town that does carpet binding. I had a huge…read moreroll of leftover carpet that I wanted to turn into some rugs! So I called them up & the nice lady on the phone told me they have super reasonable pricing ($2/linear foot) and a small cutting fee. I brought my carpet there on a Wednesday and it was ready by Thursday! Easy drop off, pickup, and great "quality carpets"!