I just had a horrible experience here. I'd rate them a zero for service if I could…read more I called ahead one day to have what I needed at will call. I come and and the guy rings the bell for will call. Wait 5 minutes and no one comes. Ring again. Someone comes. He spent 10 minutes trying to find my order and couldn't. Then I had to wait 15 minutes in line and then someone wrote up my order and I went to pay for it. They told me I had to drive somewhere a few blocks away to pick up my items. Fine. I did that. And I get there and they say they are out of stock of 3 of my four items. Why did they just sell me out of stock items and not tell me. Now I have to call on the phone and convince them I didn't actually get the three items I paid for and they need to credit my card. I didn't have the time to drive 2 blocks and back wait in line again. Update: they don't take phone calls on the weekend, even though they are open. !!?! And all of this took an hour, which should have taken less than 5 minutes and completely messed up my whole day of scheduled events.

7/6/2024- Stopped in…read moreon the plumbing side to look at the landscape lights.. Impressed with the coffee and popcorn machine!.. Staff was busy chatting amongst themselves.. and helping the contractors that came in.. Display for the lighting was terrible with a big hat display.. right in front.. I'm sure I'll revisit to browse the showroom...during the week.

Home improvements means new projects! Stopped by with friend for quotes. Very happy with process so…read morefar and can't wait to see finished cabinets and countertops. Fast, efficient, professional and easy to work with.

Came to our home for a estimate on a closet addition. Waited & waited for our quote to be…read moresent...texted & called no response. Obviously it was a job a bit to small for them to bother with. At least a courtesy call that for now we are back logged with work would have been the professional thing to do. Thanks for wasting my time!

R&S Cabinets provide quality cabinets, excellent service, and professional advice. Letty was able…read moreto find a scarce part for my cabinet. If you need quality cabinets and exceptional service, no need to go anywhere else. Thank you Letty

Outstanding company. We worked with them for all our countertops and cabinets for our kitchen…read moreremodel. Everything turned out great. One small problem with the granite was resolved and R&S showed great concern in rectifying it. I sincerely appreciate the after the sale follow-up R&S provided to ensure our satisfaction!

We had a great experience getting cabinets from Osborne and Dermody. Our contractor had used them…read moreand suggested that we go see the shop. We were helped by Dannielle who was absolutely wonderful! She has so much knowledge about different products and projects and she showed us different options at different price points. In follow up emails and phone calls she was super accessible and very responsive. The cabinets arrived in the window that Dannielle had promised and they are sturdy and great quality. When we had an issue where one cabinet door arrived with a small split in the wood, Dannielle ordered us a new one right away, free of charge. I would use them again!

Undertaking a complete remodel of a 2003 house, including an all new, expanded kitchen. Jeff at O&D…read morehas been a rockstar, creating exactly the kitchen we had envisioned. Super helpful with budget concerns and patient with finish selections. Explained every detail and fast to make revisions. All the staff at O&D have been friendly and helpful. Highly recommend and would return for any millwork project.

These guys have horrible service. Parts were ordered and they told my plumber they would be shipped…read morenext day. Week later no part. Then they said they had trouble locating part. 3 more days go by. Each time we have to call them. Then they said part was there but couldn't find invoice. This went on for 3 weeks with calls several times each week. I finally went down there only to be told part was never ordered, invoice was sitting on his desk, cause the Guy went on vacation. So what were they doing when they "couldn't find the invoice" the 1st time and I guess they don't cover for each other when on vacation. Nor think to look on person desk if something is missing. So 1 month without hot water in the mid of winter. Oh, and no apology!!!! Horrible

From the owner: Slakey was founded in 1939 by brothers Bill and Roger Slakey. Bill, Roger, and their young families…read morescrounged everything they had together to open Slakey in Sacramento, California, with a dedication to providing the best service and value to their customers. For over 80 years, Slakey has and continues to provide valuable products, services, and solutions throughout California, Nevada, and Southern Oregon.

Dear Marie, Thank…read moreyou for your email and for all the assistance you provided during our flooring purchase. Your professionalism, patience, and genuine willingness to help made our experience exceptional from start to finish. You took the time to answer our questions, guide us through our options, and ensure we felt confident in our purchase. The level of customer service you provided stood out and made a lasting impression on our family. I especially appreciated how welcoming and helpful you were to my daughter when she stopped by as well. It is clear that you care deeply about your customers and take pride in providing excellent service. In fact, your customer service far exceeded that of the manager who was on duty that day. Your leadership, attention to detail, and commitment to customer satisfaction demonstrated the qualities I would expect from a manager. Based on my experience, I would strongly recommend that you be considered for a management position. Thank you again for making our experience such a positive one. We look forward to working with you again in the future and will gladly recommend you to friends family.

Recently had hardwood flooring installed by Northern Nevada Flooring company, and while I was…read moreinitially excited about the project, my overall experience has been very disappointing. The biggest issue was not necessarily the flooring itself, but the lack of customer service and accountability after concerns were raised. When I contacted the company to discuss issues with the installation, I felt that my concerns were dismissed rather than addressed. Instead of working with me to find a reasonable solution, I was repeatedly told how difficult it would be to correct the problem. As a customer who invested a significant amount of money into this project, I expected a willingness to stand behind the work and provide constructive solutions. Good customer service means listening to customers, acknowledging concerns, and making a genuine effort to resolve issues. Unfortunately, that was not my experience. The communication left me feeling frustrated, undervalued, and disappointed. I chose this company based on the expectation of quality workmanship and professional service. Sadly, the response I received after the installation did not meet those expectations. I hope the company takes customer concerns more seriously in the future and improves its commitment to customer satisfaction.

Last Bedrodsians store I visited was in Sacramento 2005!!…read more Never knew I'd be living in another state and upgrading another home.. I've watched the store in stages when it was being built. We walked in and was very impressed with the showroom. Basically allowed to roam the warehouse, take pictures of the barcode, and they can create an invoice with info and pricing. Although they only carry slabs (no prefab).. I liked the choices they had. I had seven different slabs and pricing was various $$$$.. Still surprised the prices were lower than I thought. Still need to find a fabricator, and probably one more estimate on slabs. Im really glad they are in town.

We went to Badrosians for tile to repair our water-damaged home. We had gone to another tile…read moresupplier but they could not deliver in time; we needed two week delivery and they offered two months. In contrast, in Bedronisans we were greeted warmly by Cherrice, who has many years of design experience. She easily helped us and had a number of very helpful design ideas. These ideas, coupled with their wide variety of tiles, meant we soon had a better design than we were thinking about together with the tile to implement it. They will deliver within our two-week schedule so we can complete the repairs before the holidays. If you need tile for your home, save time and effort by going to Bedrosian's first!