This place is awesome. We walked in, were asked immediately if we needed help, and with Jimmy's help, we found just what we needed. He gave us lots of valuable tips, too. Our shopping experience was efficient and successful! read more

Jimmy treated us so kindly. Even though we only needed a small amount of carpet for repairs, he spent time with us to answer our questions and made us feel like we were the most important customers. read more

I have been shopping new flooring for my home for quite awhile. After having done all my homework I must say Carpet Express were the best. Nick was as honest as they come. He listen to our concerns and had the right answers to put us at ease. Going to the show room (which is beautiful and all the employees were very nice). Made our decision so much easier . The installers were awesome neat and clean which is always a bonus. The floors came out great . 5 stars here read more

Carpet Express just did my whole house up and down, with wood laminate and carpeting. They did an exceptional job. I can't say enough good things about the entire experience . Competent, clean, courteous, and quick. A 5 star operation! read more

They did a great job installing my carpet. I've used this company 13 years ago and they did a good job and actually came to the house the stretch my carpet 8 years after the first install. I didn't even bother shopping around. I'm happy with the price and the labor. read more

I didn't even know this store was here but had been searching the island for a particular "cream" colored remnant. Frank the sales representative was very cordial and friendly and did his best to help me find what I was searching for. The bolts they had on site did not exactly match my swatch and the one that came very close was priced higher then I expected to pay. Enter one of the Porcelli owners (the good looking one as he described himself :-). Well all I can say is he sharpened his pencil and made it work. I left the store extremely happy that my search had finally ended and I was treated so well by all the sales staff who came thru while I was waitiing. So....I took another leap of faith and entered their drawing for a $500 store credit, never thinking I'd hear anything else on it. I never win anything. Well, I guess this was my lucky retail encounter. Last week I received a call from Jessie that I had won, followed by the actual credit in my E-mail box. Thank you Nick, Tony, Jimmy Jr., Frank and Jessie. This has been a wonderful experience from the start to finish. read more

I bought a house that needed some renovation. How much I didn't know at the time. Wasn't sure who to choose, but walked into Carpet Express one day and Tony gave me the name of a roofer who turned out to be great, no strings attached. I liked the generosity of that gesture and went back to them to see if they could get involved in the house renovation. The house as it was, apparently had not been updated since the sixties: drop down ceilings, mirrored walls, tiny sliding windows, wood paneled walls, and vinyl tile floors that were in total disrepair. Found some mold under the drop down ceiling tiles, and when I tried to spend the night in the house, I broke out in a rash and couldn't breathe. Tony engineered a total re-do, with cathedraled ceilings, skylight, new windows and insulation, electric work, a coat of paint and fancy window trim, and finally, engineered hardwood floors that really changed the whole feeling of the place. It was my first house purchase and Tony was always nice even when I had a dozen of worries and emergencies and changes of mind. He even came over one day to unclog the kitchen sink. I think he has a stellar character of real care for his customers. To say he treats them like family is actually true in this case. He could have charged more probably for all he did, but he kept the costs within my budget and was always respectful of what I needed to have done within my own limits. Every person in the trade I ran across while my house was being renovated would ask, who's your contractor? When I said Tony Porcelli, every one to a man said, Oh I know him. He's a great guy. So I add, He's a great guy...and when you are working for a long time with someone around all the time, and all the costs...it is really important. They did a great job. read more

Jim was RUDE has a problem talking to people.Did not kept his promise yes it was in the contract we ALL signed His comet was take me to court we are doing that now .His brother Tony lied to us and even lied in court. SHAME ON THESE PEOPLE !Poor quality the old bate and switch STAY AWAY. Go to Hanson,Home Depot, Lowes read more

just wanted to share this with all we had a wonderfull experience with the men and women at carpet express from start to finish really pro"s at what they do thanks for that very very happy that we went to there showcase thanks again rae z mastic beach read more

Had large carpet installed in daughters room and could not be happier. Cannot even see the seam. Installer was quick and neat. Very satisfied and will return! read more

Rotten service , no manors, broken promises. Won't repair what their responsible for , poor quality work doesn't clean up there mess