1. Timely 2. Thorough 3. Professional 4. Transparent 5. Reasonably priced Will use again, satisfied read more

Horrible experience the guys were rude caught one guy going through my drawers in my bedroom, don't hire these guys I feel like they were trying to steal things read more

The technicians with Carpet Masters are professional, timely, and skilled. They are our go-to company for carpet cleaning at the apartment complex I manage. Great service! read more

Superior service, excellent results, stains are gone with his special treatments. Prices are very reasonable.

Cancelled appointment due to road conditions, after our house was disrupted to prepare for carpet cleaning.

They fit me in after our dog passed and we'd had numerous carpet areas that needed prompt attention. The carpet now looks extremely clean and smells great. They do an excellent job and have a tremendous attention to detail. Highly recommend! read more

I am so pleased with the job that Carpet Masters performed. On time, reliable, and excellent service, Bailey was the best. My carpet looks fantastic...like brand new (and I've had them a long time). I highly recommend Carpet Masters! read more

We have been using Carpet Masters services for many years, I would highly recommend them. Chris and his team are alway so professional, timely and do an excellent job, my Carpets look fantastic! And not only are they great at what they do but I love the attention to detail, Thank you Carpet Masters! read more

Chris and Bailey showed up on time and ready to clean and they were quick and did an excellent job. We have white carpet so we'll be seeing them a lot! Super friendly people and professional. Thanks guys! read more

We are very pleased with the work done by Carpet Masters! Our carpet looks great they were very responsive and took their time making sure everything was cleaned. Highly recommend read more

Absolutely the best carpet cleaning I've ever seen!!! I'm signing up for regular service.

Today Carpet Masters cleaned a lovely arm chair that was my mother's, and I had re-upholstered in a heavy white fabric years ago. The "years ago" part was beginning to show. Chris and team took the chair outside my home, and lickety-split, it was clean and white again. There was a tiny spot on the cushion that defied all attempts at removal, and Chris asked if I knew what caused the spot, but I didn't. Chris tried all his tricks and he did make the spot less noticeable. Chris has cleaned carpets for me before, and I am consistently impressed with his efforts, skill, and integrity. I'll only use Carpet Masters! read more

Chris and his team did a wonderful job cleaning our carpets in Arnold. They were very responsive, on time, and quick! Very professional and the best part is my carpets look like new. Thank you Chris! read more

A cooler toppled over in my car after a catering job, splashing several quarts of greasy meat juice all over the upholstery and floor mats in my car. The smell was awful. I called Chris and he showed up the first thing in the morning and he and his crew did a fabulous job steaming the soft surfaces. There is no odor or staining present now. I am so grateful for his work. If I could give 10 stars, I would! read more

If I could give more than 5 starts I would. They were right on time and did an incredible job at our place in Arnold. Highly recommend them and we will definitely be using them again read more

I called Carpet Masters base upon other reviews. The job they did was incredible. We had some very persistent stains that wouldn't budge at first. Chris, from Carpet Masters, tried three different cleaners until he was able to get the stain and residue removed. The little patch of slime in the carpet....that's gone, too! I will be calling Carpet Masters again. read more

Chris was so professional and personable when I called to see about getting my love seat and recliner cleaned!! Showed up when he said he was and did an awesome job!! Would highly recommend this company!! read more

Consistent and excellent work. Chris and his company has cleaned our carpet twice now and done excellent work both times. Price is fair and quality is excellent. We were not home at time of the service, but I didn't hesitate to make arrangements for Chris to come into my home, complete the Service and lock my home afterwards. Why use anyone else...go to Carpet Masters Cleaning & Restoration...Chris is the best read more

Glad everyone else has had such a stellar experience, unfortunately ours was not as great. I would gladly give them five stars for the cleaning... the parts of the carpet they cleaned look great! They did an impressive job removing pet stains, but did not bother to clean even an inch beneath the furniture. Stairs and open floor space was very clean, but absolutely nothing beyond that. For over $200 for two rooms and stairs, we expected more. Additionally, they were nearly two hours for our scheduled appointment. Maybe they were having an off day. read more

TEN STARS for Chris and his team at Carpet Masters!! Our cabin basement floored from a sewage backup but we weren't able to travel up so quickly. Chris returned my frantic call within minutes and assured me that he would take care of it in the morning. They certainly did and went right to work. Chris took the time to call and update me every day of work and gave me valuable advice as to what to do. We so appreciate what he did for us in our absence. We highly, HIGHLY recommend Carpet Masters to get the job done quickly and correctly. Thank you, Chris!! read more

On time and did a quick but thorough job, very knowledgeable and friendly. Did a fantastic job on our carpets and my kitchen tile & grout look like new. Highly recommend and I'll be using again. Thanks guys! read more

Great family business. Chris and his crew stay really involved in the community which I really like in a small town service like Carpet Masters. If they can't clean it with that monster truck of theirs, just replace it. We refer them to all our west side friends read more

Chris and his team have cleaned our home carpets for a number of years now, in addition to doing our carpets at the non-profit on whose board I serve. First, they do an outstanding job of cleaning, plus they are so courteous and careful with furniture, etc. Couldn't recommend them more highly! read more

I recently purchased a home in Murphys. The home itself was beautiful but the carpet was a complete disaster. Before committing to the cost of having the carpet replaced I thought I would try having it cleaned. Carpet Masters was recommended to me by my realtor who spoke glowingly of the service they provide. I'm happy to report that the cleaning exceeded my expectations. The carpet, an off-white berber, has the appearance of being nearly new. Better than the cleaning itself was the service provided by Chris and Tyler. Superior service offered by a company committed to satisfying the needs of their customers! Bruce M. read more

Excellent job! My carpet and tile look fabulous. Reliable, efficient, professional. Made recommendations on how to keep from bringing the outside in to keep the tile clean. read more

I've worked with Carpet Masters for many years, and they do wonderful work, best carpet cleaning in our area, every time.

Chris and his associate cleaned the carpets for all of our home in Murphys. He makes wonderful use of technology in terms of communicating about the job needs and as a means of reminding us of the appointment. On the day of the job, they arrived on time and went right to work. They were very courteous and professional and did a great job. We have dogs and they took great care to thoroughly clean those spots. We highly recommend their service. Doug Adams read more

I called Carpet Masters when I needed the carpets in my rental professionally cleaned before moving out. Chris showed up when scheduled, and did a quick and thorough job. His prices are reasonable and service is friendly & professional. Would definitely recommend to friends and family! read more

I have had them clean my carpets several times and each time I love this business even more. I had pet odors and extremely stained carpet and Chris made it look new! He is easy and flexible to work with and reasonably priced, I highly recommend this company. read more

We had Chris clean our carpets at our Arnold home last week. This is the second time we have used Carpet Masters. To sum it up, Chris is professional, honest, responsive, accommodating, and takes pride in his work. Additionally, if you have a vacation home you can trust Chris to leave your home locked and secure. I can point out the following three things from our recent experience with Chris to highlight his service: 1. After entering our home he called to let us know he was there. He also mentioned that one section of our carpet did not appear to be soiled and asked if we really wanted it cleaned. We did, but appreciated him bringing it up. 2. He really did a great job on our carpets. 3. We have a large 12' x 12' area rug on the hardwood floor in our great room and Chris covered the entire surface under the rug with plastic sheathing to prevent any residual water from potentially damaging our floor. I highly recommend Chris and Carpet Masters. read more

Carpet master cleaned and sealed my backyard stone patio and rock pillars. Very competitively priced, job was complete within the week of my calling and Chris provided excellent customer service. Being new to the area, chris referred me to other trades and services. His referrals are A++. I'll be calling Chris for my indoor granite and wood flooring cleaning next!! read more

Chris cleaned my mom's filthy carpet and I must say she was worried about the dirt and dog hair with all the shedding! But worry not, Chris and his company came in and not only moved furniture, worked quickly and professionally, but put my mom at ease. Her carpets came out spectacular and I know in the near future he will be called back to do them again. Thanks Carpet Masters from the bottom of my heart!! read more

Chris was wonderful to work with. They were able to squeeze our cabin in one day after I called and arrived early on a Friday afternoon to do the work despite having two other jobs that day. Very polite and informative - I asked a lot of questions about carpet. The 30 year old carpet cleaned up very nice and Chris showed me the difference between the old and cleaned area - wow. I will definitely use them again and tell anyone who asks! read more

Great job. Very responsive and professional. Carpet, chair and area rugs look like new. Would highly recommend and will definitely use their services again. read more

Wow, Chris was wonderful. First he called me back on a Sunday and set up our cleaning for the next day! He came and looked at my carpet and told me that if it were him, he would get new carpet for the room I wanted cleaned. He said it would look better if he cleaned it but not great. Wow...so honest! I really appreciated that and took his recommendation. Thanks Chris! read more

We recently had clean some very dirty carpet at our cabin in Arnold that had spots from spilled beverages and just very yucky! The carpet is so clean, and smells so good! It was more than we could have hoped for! Great cleaning company! read more

We have two big, fury dogs so all parts of our house are high traffic. Chris was able to pull so much fur out of the carpet, I was amazed. He cleaned three rooms in just under an hour. They look and smell great. I think I'll call twice a year instead if once. Carpet masters are my go to carpet cleaners. read more

Called Chris Monday. He came out Thursday promptly at 10 as promised. Excellent job. After a wedding celebration at our ranch he got ALL the stains out. His prices are reasonable and he is an expert at what he does. Great Service. read more

The most amazing service ever!! Thanks to Carpet Masters we were able to open the Hospice Thrift store on time after a water intrusion. Not only was the store open on time Carpet Masters was able to dry the entire building out with absolutely no damage and no inventory loss. read more

We needed some serious help on our carpet and tiling. After speaking with Chris he provided some good advice and solutions. After he was finished servicing our home it looked perfect! Not only did he do an outstanding job he also provided us great details on how to maintain and keep everything looking fresh. He was prompt, professional, and very knowledgeable. Highly recommended! read more