Our heat went out in the middle of the night so I called Heather this morning and Jeff Wagner was…read moreat our place in Greenhorn Creek on the dot at 2pm as promised. He probably would have been there earleir but we had to make the drive from Pleasanton. Within an hour Jeff was able to diagnose the problem (a bad cionnection on one of the wires) and fix it on the spot. Needless to say we were extremely happy.

A couple years ago we were having AC issues. Other companies tried to sell us a new unit which…read morewasn't necessary. Brian is a knowledgeable mechanic and was able to diagnose and repair the problem - not requiring a brand new unit. Today, we were having issues with our AC. Given the current weather I am sure Brian is very busy, but Brian jumped right in and got the AC back up and running! This guy is top notch, has excellent customer service, is extremely knowledgeable, is prompt and very reliable. If you are in need of service, Brian is definitely the man for any job!

Wish there were 6 stars because that's what PBHA deserves. My wife and I decided to invest…read more(heavily) in a mini splits system for our house. The process was incredibly fast and professional! Jacob and his son arrived on time. Jacob (owner) knows his s##t. They listened to our requests and investigated inside / outside with game plan. They discussed cleared what was / was not possible. They delivered a quote on site - a huge savings in time. We continued getting other quotes most were higher by as much as 2x. Jacob followed up with us after a week and we awarded the job. They started within a few days with a staff who were true professionals (Juan and Anthony) knew the trade and quality was paramount. They kept us updated all the way. They were interrupted by a 6ft snow storm and when possible came back to finish. They kept us informed all the time. We were so so so impressed. They finished when the snowed subsided and made sure we completely understood how to work, maintain and what to do if the unlikely event of an issue to do. We without question recommend Performance Based Heating and Air.

Weird company and owner to say the least, got his contacts through Mitsubishi website to install…read moreone ceiling cassette and heat pump at a second store master bedroom, Jacob came in, looked at the project for 3 min and said "This is something I don't want to take on, it's going to be a nightmare" this is his extend of customer service for a basic job. Just weird. Oh well. Response to Jacobs comments Jacob, you looked at project for 3 min before you told me it would be a nightmare and refuse even provide opinion as you just did on Yelp and explain why and have a conversation. The responses as followed: the ceiling cassette I told you I want to install parallel to the window, which is recommended location and if would blow air to the whole room, not even sure where you got this idea in will blow into wall and suck its own air. The heat pump I want to put next to the already installed HVAC condenser coil and it has plenty of room, recommended 4ft from each other, no snow there in this area so not sure where this idea came that it wouldn't heat, and heat pump doesn't work that way anyhow. The second unit connection to meet Mitsubishi recommendation for a min 2 units connection, I told you I am planning to build two more rooms there and second unit can be run to that area and placed there so later can be permanently moved in the new room. Again, you didn't even took time to look all, talk, to listen and to explain.

I recently had some water damage from a leaky pipe and called service master to get the area dried…read moreout while I work with my insurance. They were very responsive, polite, and very receptive to how clean I keep my property. They wore shoe covers during our initial inspection. They were very thorough with their work and explained to me in great detail to help me understand the extend of the damage and how they were going to take care of the water and mold issue. They communicated with me daily regarding what time they will starting for the following day. They covered the floors and put up containment. Cleaned up at the end of each day and never left the job site messy. Took out the old fixtures with care so they could be reused. This team really does a quality job. My insurance is taking care of the bill so I can't really comment on pricing but it did seem fair for the work that needed to be done and because they responded so quickly and did such nice work I would highly recommend them.

Needed our carpets cleaned and contacted them. They were prompt and on time. The service man was…read moreknowledgeable and knew what needed to be done. a few months later my cat spilled a coffee mocha and it stained the carpet. I called them for advice and they came out that day and cleaned the spot. its like new again. They have my business and my support.

Installed a mini split, changed my thermostat, tied off some ducting. Very reasonable, showed when…read morehe said he would.

John from Under the Pines Heating and Air, installed mini split units in our house. He did an…read moreexcellent job, and everything works well. He was professional, honest, reliable, skilled and very easy to work with. The whole job, from estimate to completion was quick and he communicated well, throughout the process. I highly recommend John and Under the Pines Heating and Air!

Our go to vent dryer cleaning and maintenance. Very fast and reliable service. I contacted them and…read morecame the same day. They offer more services, too. Very recommended!

None of the technicians were wearing foot coverings or company uniforms, despite your response…read moreclaiming otherwise. The photos clearly show this. Also, the issue was never that the bed was "blocking access." There was more than enough room to either move the bed properly, ask if a ladder was available, or simply arrive with the correct equipment in the first place. Using a customer's bed as a tool was completely inappropriate and unprofessional. As for the restroom situation, there is proof of your technician entering and exiting the restroom, and immediately afterward urine was left on the toilet seat and bathroom floor. That mess was not there beforehand. Calling it an "allegation" instead of addressing the concern respectfully is disappointing. I shared my honest experience as a customer. Professionalism is not just about completing a job it's also about respecting someone's home, cleanliness, and basic courtesy while inside it.

Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

Why do you insist on covering a lie with a lie…read more First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect.

I have been so very pleased with James Winters and Winters Stoves. James is very good at answering…read morequestions and returning texts and phone calls. We just had a new cast iron propane stove installed, and the process went very smoothly. The technicians, Mark and Ethan, were just the best. They are knowledgeable and so personable. They were able to quickly resolve a small fan issue. They went out of their way to stop by to help. That's quality service! I heartily recommend Winters Stove in Sonora.

Excellent service. Friendly. Prompt. Technicians were here between the hours told over the phone…read more Job was done neatly and clean. I look forward to using them again.

I reached out to Cristino for attic and crawlspace services and he was able to send someone out the…read morevery same day to do an inspection. He gave us a reasonable quote and we were able to schedule the services pretty soon after. Shoutout to Juan and his team! They arrived on time and did an amazing job! They also made sure to keep the rest of the house clean by putting up plastic barriers around the work area. I appreciate that they really took their time to make sure everything was done correctly. The house definitely feels more comfortable with the new insulation! - Fair quote, flexible schedule, good communication, great results!

I had my service few days ago. The crew was nice and efficiently. They do the job quick within 8…read morehours. Thank you so much Juan and your team.

Beyond easy experience with Chris. My dryer suddenly started giving off a burning smell, which I…read moremistakenly attributed to the lint catch being overloaded. But even after cleaning it out, the smell wasn't going away. Then the vent started giving off either smoke or steam, and in a panic I immediately turned off the dryer. Thank God I didn't start a dryer fire. The second I shut it off and made sure everything was ok, I opened Yelp and searched for a dryer vent cleaner. Chris's Insulation came up, he had great ratings, he was super close by, so after calling a different service and going to voicemail, I called Chris. Chris picked up after the second ring. When I told him that I needed someone to clean our dryer vent and what had happened, he said he could come out either between 5:00 and 6:00 pm that evening or the next day. It was already mid-afternoon when I called, so I was surprised to hear him say he could still come out same-day, but I decided to have him do that since I was free and also still a little shaky following what happened with the vent either smoking or steaming. Chris showed up during the window he quoted and wasted no time getting to work. He started the second he arrived and was done within the hour. His pricing was incredibly reasonable and fair and so far, in the couple of weeks since he was here, we've had no issues with the dryer. Before he left, he also sent us a ton of pictures of what the vent looked like post-cleaning. Super happy and relieved.

Chris and his team were awesome to work with. They removed the old, bad insulation from my attic,…read morecleaned everything out, and cleared a surprising amount of debris I didn't even know was up there. The space looked completely refreshed afterward! About a month later, I had them come back to add new insulation and handle the air sealing. Same experience -- fast, solid workmanship, and a very reasonable price. Overall, really smooth process and great results. I'd definitely recommend Chris's Insulation Services!

Michelle and her team are amazing! They cleaned and helped transformed a property that needed a lot…read moreof love. Reliable, detail-oriented, quality service. Highly recommend.

Michelle at High Quality Housekeeping is amazing!!! So thorough, professional, meticulous, skilled,…read moreand friendly. Worked through some tough dirt and sticky situations (literally). The house was amazing after she and her team worked for several hours until they got the job done, and very fair pricing. Already recommending her around town - Thanks Michelle!