Weird company and owner to say the least, got his contacts through Mitsubishi website to install…read moreone ceiling cassette and heat pump at a second store master bedroom, Jacob came in, looked at the project for 3 min and said "This is something I don't want to take on, it's going to be a nightmare" this is his extend of customer service for a basic job. Just weird. Oh well. Response to Jacobs comments Jacob, you looked at project for 3 min before you told me it would be a nightmare and refuse even provide opinion as you just did on Yelp and explain why and have a conversation. The responses as followed: the ceiling cassette I told you I want to install parallel to the window, which is recommended location and if would blow air to the whole room, not even sure where you got this idea in will blow into wall and suck its own air. The heat pump I want to put next to the already installed HVAC condenser coil and it has plenty of room, recommended 4ft from each other, no snow there in this area so not sure where this idea came that it wouldn't heat, and heat pump doesn't work that way anyhow. The second unit connection to meet Mitsubishi recommendation for a min 2 units connection, I told you I am planning to build two more rooms there and second unit can be run to that area and placed there so later can be permanently moved in the new room. Again, you didn't even took time to look all, talk, to listen and to explain.

I have been using this business to service/repair my AC and Heating device. My AC failed 8/6/2025…read more Inspection found oil coolant failure. I signed up to purchase a replacement unit. The service team showed up as scheduled. Got to work efficiently. Day 2 returned as agreed, completed the installation. Team is very customer based. I now have a system that offers separate zone ac/ heat control. Recommend that if your system is 25 years old, don't wait for a major failure. No AC during the front end of August heat wave was no fun.

Needed our carpets cleaned and contacted them. They were prompt and on time. The service man was…read moreknowledgeable and knew what needed to be done. a few months later my cat spilled a coffee mocha and it stained the carpet. I called them for advice and they came out that day and cleaned the spot. its like new again. They have my business and my support.

I recently had some water damage from a leaky pipe and called service master to get the area dried…read moreout while I work with my insurance. They were very responsive, polite, and very receptive to how clean I keep my property. They wore shoe covers during our initial inspection. They were very thorough with their work and explained to me in great detail to help me understand the extend of the damage and how they were going to take care of the water and mold issue. They communicated with me daily regarding what time they will starting for the following day. They covered the floors and put up containment. Cleaned up at the end of each day and never left the job site messy. Took out the old fixtures with care so they could be reused. This team really does a quality job. My insurance is taking care of the bill so I can't really comment on pricing but it did seem fair for the work that needed to be done and because they responded so quickly and did such nice work I would highly recommend them.

Installed a mini split, changed my thermostat, tied off some ducting. Very reasonable, showed when…read morehe said he would.

John from Under the Pines Heating and Air, installed mini split units in our house. He did an…read moreexcellent job, and everything works well. He was professional, honest, reliable, skilled and very easy to work with. The whole job, from estimate to completion was quick and he communicated well, throughout the process. I highly recommend John and Under the Pines Heating and Air!

Preet was on time, professional, and provided excellent service. I called for air duct cleaning and…read morehe was able to come out the very next day, which I really appreciated. He explained everything clearly and completed the work efficiently. If you're looking for reliable air duct cleaning in Tracy, CA, I highly recommend Preet Heating & Air. I will be telling all my friends and family to go with them! Thank you again

None of the technicians were wearing foot coverings or company uniforms, despite your response…read moreclaiming otherwise. The photos clearly show this. Also, the issue was never that the bed was "blocking access." There was more than enough room to either move the bed properly, ask if a ladder was available, or simply arrive with the correct equipment in the first place. Using a customer's bed as a tool was completely inappropriate and unprofessional. As for the restroom situation, there is proof of your technician entering and exiting the restroom, and immediately afterward urine was left on the toilet seat and bathroom floor. That mess was not there beforehand. Calling it an "allegation" instead of addressing the concern respectfully is disappointing. I shared my honest experience as a customer. Professionalism is not just about completing a job it's also about respecting someone's home, cleanliness, and basic courtesy while inside it.

Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

Why do you insist on covering a lie with a lie…read more First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect.

I have been so very pleased with James Winters and Winters Stoves. James is very good at answering…read morequestions and returning texts and phone calls. We just had a new cast iron propane stove installed, and the process went very smoothly. The technicians, Mark and Ethan, were just the best. They are knowledgeable and so personable. They were able to quickly resolve a small fan issue. They went out of their way to stop by to help. That's quality service! I heartily recommend Winters Stove in Sonora.

Excellent service. Friendly. Prompt. Technicians were here between the hours told over the phone…read more Job was done neatly and clean. I look forward to using them again.

I reached out to Cristino for attic and crawlspace services and he was able to send someone out the…read morevery same day to do an inspection. He gave us a reasonable quote and we were able to schedule the services pretty soon after. Shoutout to Juan and his team! They arrived on time and did an amazing job! They also made sure to keep the rest of the house clean by putting up plastic barriers around the work area. I appreciate that they really took their time to make sure everything was done correctly. The house definitely feels more comfortable with the new insulation! - Fair quote, flexible schedule, good communication, great results!

I reached out to Cristino for attic and crawlspace services, and he came over the next day for an…read moreinspection. He gave us a reasonable quote, and we were able to schedule the services pretty soon after.

Beyond easy experience with Chris. My dryer suddenly started giving off a burning smell, which I…read moremistakenly attributed to the lint catch being overloaded. But even after cleaning it out, the smell wasn't going away. Then the vent started giving off either smoke or steam, and in a panic I immediately turned off the dryer. Thank God I didn't start a dryer fire. The second I shut it off and made sure everything was ok, I opened Yelp and searched for a dryer vent cleaner. Chris's Insulation came up, he had great ratings, he was super close by, so after calling a different service and going to voicemail, I called Chris. Chris picked up after the second ring. When I told him that I needed someone to clean our dryer vent and what had happened, he said he could come out either between 5:00 and 6:00 pm that evening or the next day. It was already mid-afternoon when I called, so I was surprised to hear him say he could still come out same-day, but I decided to have him do that since I was free and also still a little shaky following what happened with the vent either smoking or steaming. Chris showed up during the window he quoted and wasted no time getting to work. He started the second he arrived and was done within the hour. His pricing was incredibly reasonable and fair and so far, in the couple of weeks since he was here, we've had no issues with the dryer. Before he left, he also sent us a ton of pictures of what the vent looked like post-cleaning. Super happy and relieved.

One of the best home service experiences we've ever had!…read more Our HOA hired a roofing company to replace our shake roof a year ago and the demo made a horrible mess that the roofers refused to clean up. In the back of my mind, I've been stressing that the sawdust and debris could be creating a fire hazard. We got an estimate from another company that shocked us and found Chris Insulation on Yelp for a comparison quote. He came out to our house (in Sac) the next morning, suited up and spent about 15 minutes getting pictures and measurements of the attic. The quote was nearly $3,000 less and he was able to do the job the very next day. The team came by the next morning while we were gone and removed all of the debris and old insulation, vacuumed/sanitized, rodent proofed and air sealed the entire attic, cleaned out our dryer vent (for free), and replaced all of the insulation, including around our skylights. There is zero evidence that their crew was even here - the garage is spotless and the attic looks amazing. I am so relieved that we found someone so fantastic and that our job is finally taken care of.