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    Carpet Pro Cleaners

    5.0 (179 reviews)
    Open 8:00 am - 6:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Carpet Pro Cleaners

    Carpet cleaning

    Carpet installation

    Carpet removal

    4 More Services

    Carpet repair

    Carpet restoration

    Rug cleaning

    Upholstery cleaning

    Carpet Pro Cleaners Photos

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    Recommended Reviews - Carpet Pro Cleaners

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Family room.
    Chris K.

    First time using Carpet Pro Cleaners and it's clear to see why they get five star reviews! From my first contact via phone they were professional and answered all my questions to my satisfaction, and I'm someone who seeks answers! When they arrived today Wesley introduced himself and his colleague Zack. They're both friendly, yet professional, which are important to me in making a good first impression. They explained what they'd be doing and how and as a first time customer I appreciated it. I like that they use equipment with rotary brushes to clean the carpet rather than your typical steam head. They each went to work in the two different rooms I needed cleaned, so obviously are efficient. My carpets were very overdue for a cleaning and the stains in the high traffic areas, that have been years in the making, were going to be tough to remove. Considering that and the age of the carpet, they did a miraculous job in bringing them back to a much better appearance. They also cleaned a loveseat and small dining chair cushion to my satisfaction. As an afterthought I asked if they could clean the tile and grout in my small entry way, which they did too. It looks so much better than it was! I wish I'd taken before pictures of everything to show the improvement, but their condition was actually kind of embarrassing! Suffice to say the results are a vast upgrade from where things were.

    John K.

    We had our sofa cleaned. We have grandkids and foster kittens all over it, so it gets its share. They were prompt, friendly, and did a great job. It looks and smells new. A great value as well. We will be adding Carpet Pro to our "nice" list....

    Sofa

    I requested Carpet Pro to clean some living room furniture for us, as we are moving to a different house and I wanted my old furniture to be fresh and clean. Zach and River did a great job - my 17-year-old sofa looks so good I don't need to buy a new one right away!

    Carpet cleaned!
    Michael Z.

    Wow! Aiden and his team did a masterful job on our carpet - previous owner had dogs and some stains on carpet and they made them go away. Smell, hair, all of it gone. They were prompt, easy to talk to and professional. We opted for the works package and at the time I thought maybe it's a little expensive but it was completely worth it - especially if you have kids. Thanks Aiden and team!!!

    Looks great huh?!

    I can't begin to say enough good things about Carpet Pro Company. Mandy and Wes came to my home to clean my carpets AFTER JC Lee Carpet came to stretch and "cleaned" it yesterday. He left my carpet dull and smelling like sewage and mildew. Fortunately, it wasn't mildewed, but it did stink. He told me that he couldn't do anything about it. I was afraid of all the things that could happen. I called another company but they couldn't come until 4. I literally prayed to find a great company to deep clean and stop any issues that were happening as a result of JC Carpet Cleaning cleaning technique. They were completely booked but found a small window to fit me. I jumped on it! They came in like a military regiminent! I sat confidently as they went to work. They cleaned all of the rooms and hallway, moved some light furniture pieces, and put pads under the other wood furniture. The carpets look absolutely amazing and smell absolutely amazing! I have Lupus and am sensitive to smells, but the cleaner and sanitizer that they used aren't strong or overwhelming. They even cleaned the mudroom without my asking. I am very grateful. If you need your floors, carpets done without fear and for a great price, please hire them.

    Beautiful clean carpet swirls
    Samantha V.

    They were prompt and very respectful when they came into my home. The carpet looked amazing when they were done. The cleaners were very honest about what they could and could not clean. There was one area where my cat peed that still had a smell but I have to say that over time, the scent has faded. I am very pleased with them and will definitely recommend them.

    Carpets look amazing!

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    3 months ago

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    6 days ago

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    9 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Very prompt and professional. Excellent service and carpet cleaning results. I will hire this business again !!

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    1 year ago

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    3 years ago

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    3 years ago

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    2 years ago

    Top notch service at a great price. And punctual! Thank you, would recommend and do business again.

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    5 years ago

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    2 years ago

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    5 years ago

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    9 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    3 years ago

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    3 years ago

    Arrived on time, did a great job and was a good value. Staff was professional and courteous. Will use them again.

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    Bryan S.

    Thank you so much, Vonetta! We look forward to seeing you again :)

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    3 years ago

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    4 years ago

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    8 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    Bryan S.

    Thank you so much for your recommendation, Jon!

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    Page 1 of 5

    Ask the Community - Carpet Pro Cleaners

    Review Highlights - Carpet Pro Cleaners

    When I finally located it, just a week before Christmas, I contacted Wesley at the Apex location, and he was on it!

    Mentioned in 10 reviews

    Read more highlights

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    Diamond Cleaners USA - Food

    Diamond Cleaners USA

    (20 reviews)

    Sea Clean was responsive all the way…read more Yamilet and Paola arrived with a smile and all their supplies, ready to tackle the job joyfully! They washed windows, moved furniture, got into all nooks and crannies, and left my home sparkling! Thank you for the deep work. I will use them again and again!

    I had a pretty subpar experience with these cleaners from beginning to end. I originally found them…read moreon Yelp and started talking about pricing. I sent them the size of my house and what I was looking for and they sent me a price. I decided to go with them because they were about $50 cheaper then the other cleaners I reached out to. When they got to my house they took a look around and said to do everything I requested would be almost double the price. I was not prepared for a jump that big so I told them I wanted to cancel and then they informed me that it would be a $60 cancellation fee. We then agreed for them to do as much cleaning as they could for the original price. I left my house and came back to a house that was in worse condition. They broke 3 of my blinds, took out a toilet seat screw that they couldn't get back in, moved big pieces of furniture and didn't put it back (office desk, tv stand, etc.), and left piles of dust in my house. I asked them to wipe down the glass in my shower again and without even trying they said there was nothing that they could do. Overall, my house was relatively cleaner but for the price and quality I would've been better off doing it myself. The one consolation was that they admitted to the things they broke and agreed to reimburse me for it. Response to business: I believe I was fair and accurate in my review. Your work did not deserve more than 3 stars. Your employees did not tell me things were broken, I had to search through my house to discover what was broken. That should not be required during a regular cleaning. Your employees broke 3 blinds. You would think after breaking one or two they would stop cleaning them and let me know why, but they did not. The toilet was 100% damaged by your employees. There were no issues until after your cleaning. I also should not have to vacuum dirt piles after your employees leave. I'm happy some your other customers had a good experience, but unfortunately that was not the case for me.

    Chem-Dry of Cary - We also do commercial cleaning. We are happy to help you out with any carpet, upholstery and rug cleaning needs.

    Chem-Dry of Cary

    (7 reviews)

    I'm wondering if this service is actually a scam. Paid nearly $200 for 2 small bedrooms to have…read morethe carpet cleaned. I've used 4 different carpet cleaning companies in the past for various different homes I've lived in. I have a fairly good idea on what to expect when it comes to carpet cleaning. I fully understand that carpet cleaning isn't a magic wand that fixes everything. But what we received from Chem-Dry was beyond terrible. It literally looks like NOTHING was done. For starters, this company doesn't even vacuum. All they do is take this towel bonnet, spray some chemicals on it, and then use their "spin machine" to rub the carpet with the towel. Thats it. The carpet looks 100% the same before as it did after. The carpet did not have any bad "stains" but definitely needed a cleaning. NOTHING changed from this cleaning. When I brought this up with the tech who performed the service, he just made excuses of why it didn't work. Then charged $200. There is a REASON why the age old carpet cleaning method of injecting hot water/detergent and immediately sucking it up with a powerful vacuum is the recommended way to clean a carpet. I have had this type service done 4 different times for 4 different homes and every time was pleasantly surprised at how well of a job they did. ChemDry was completely the opposite. I was SHOCKED at how nothing of a job was done. Instead of owning the situation, the tech only made tons of excuses as to why their job was so bad. I knew 100% the carpet was easily cleanable. So I put my theory to the test by dusting off my 10 year old Hoover wetdry vacuum(that I NEVER use anymore). And I performed a carpet cleaning myself with just vinager and a little bit of laundry detergent. Within 30 minutes, I had my carpet looking multitudes better than the terrible state that ChemDry left my carpet in. Either ChemDry is a scam company that doesn't really clean carpets. Or they sent us a VERY bad tech that simply didn't do the job. Either way, I was able to clean much more with a 10 year old cheap wetdry vacuum. I am posting this review to warn others to stay far away from ChemDry. Stick with a company that uses traditional methods to clean carpets. ChemDry is more than welcome to prove me wrong on this.

    Bought a Twongo certificate for Chem-Dry. Believe me, when I get a carpet cleaning deal, I jump on…read moreit. Things you have to do when you have pets. I made sure they didn't use unsafe chemicals and then I booked them. I was able to book an appointment pretty quickly so that was a plus! They called to tell me they were running early and wanted to know if they could come by...for sure!!! We did a walk through, I showed them the high traffic areas and we discussed having pets, extras I could have etc. They did a super dooper job! I was able to get the stairs, landing, and three bedrooms done and it took them about an hour. I even got a free bottle of a spot cleaner! I would definitely book Chem-Dry again for another cleaning!

    Carpet Pro Cleaners - carpeting - Updated May 2026

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