The skill, artistry, and customer service that Kim and her team have is truly unmatched. Kim went…read moreabove and beyond custom creating scribe, stair nose, and doorway transitions for my home that truly created my dream rooms. The installation went seamlessly. The details that they provided made our home come together. If you are lucky enough to work with Anthony or Alic, they are true craftsmen and I cannot say enough good things about their communication, punctuality and skills. The extra time Alic took to blend our flooring (which I was EXTREMELY nervous and picky about!) was amazing. Anthony was able to create perfect wood stain that coordinates with the blend of our flooring perfectly.

Staff has taken care of me with my last 2 homes. I couldn't be happier with their service. The…read moreowner Kim has amazing customer service and has become part of our family.

Great service all the way around! They redid all the flooring on our main level. Easy to worth…read morewith, professional, good prices, friendly staff. We will definitely use them when we redo our second level!

We had vinyl floors and carpet installed in our home a few years back by them. Their contractors…read morewere bad and so was their customer service. As soon as they got paid, their tone changed. They became very hard to work with as far as getting them to fix the issues that their FIRST set of contractors created. I don't even know where to start. Their contractor hit my mailbox and didn't tell me. I knew it was them because when they came back I put the broken piece back in their tail light and it was a perfect fit. Then, when they finished the floors were uneven and they were separating when you walked on them. The baseboards were coming off of the walls among other things. The manager was rude to my wife and said we had to pay to have the floor leveled. We were told they would level it. Then after weeks of fighting, they sent a different set of contractors to our house to do it the right way. The new contractors found stacks of debris under the floor that was causing it to be uneven. Fast forward a few years. The floors have come apart in several places and it looks terrible. I'm paying a private contractor to do it the right way because I won't let their lack-luster contractors anywhere near my house. I guess the carpet they layer was nice, but to be honest Lowe's does a equally good of a job and the contractors are way nicer plus the job is cheaper. This place whomps, go somewhere else.

Just a little update on flooring that we got installed ! I could not be happier. Without Josh's…read morehelp I never would have been able to have engineered hardwood that is not only (in my humble opinion) gorgeous, but also works so well with my family. There's a warmth hardwood brings to a home and although I was super nervous about there being too much variation in the flooring color, Josh was able to help me realize that the different tones would bring a beautiful dimension to our home. His communication has been incredible and his knowledge of this incredible product truly made a decision that I had been agonizing over (first world prob ha) easy !!! Our home is coming together and we very much have Josh to thank for making our house feel like a home.

We received top notch service from Michael and his associates at Flooring America. They are…read moreexcellent and very caring.

The folks at Cummings Carpet were friendly, knowledgeable and professional. They took their time to…read moreshow us various styles of tile for use on our bathroom and were able to explain the pros and cons of the different styles. Prices were reasonable and the product was delivered quickly. I highly recommend this long standing company.

I have used Cummings Carpet several times before. Very professional from top to bottom. Guidance…read moreand communication in the sales process was excellent as it was with scheduling the installation. The installation team knew what they were doing and were able to move furniture and appliances as needed without any mishap. I am very satisfied with both the process and the result.

We purchased hardwood floor for master bedroom and they installed. Everything was perfect. We love…read morein Springfield and would definitely purchase here again. Great service!

Hardwood Perfection - We contracted with Mr. Sablotny to install 900 square feet of hardwood in our…read morehouse. He told us in advance when the installation would occur, how long it would take and gave us an estimate. All three, the installation, the schedule, and the cost were exactly as he stated, and his contractors did a perfect job in a geometrically challenging situation. They cleaned up after themselves daily and just did everything so professionally. The flooring is beautiful - better than I thought it would be and I would hire this business in a heartbeat for any other flooring needs we have in the future.

I just recently bought my flooring from this business and my experience was very good. I had a lot…read moreof questions about the quality of the product and how the installation would be done and they answered all of my questions thoroughly and made me feel extremely confident in my purchase. I told them that I had a particular budget and they met those demands and made sure that I was comfortable with everything before I made the purchase. I was able to work with the installers on times that fit with my schedule and they explained everything that they were gonna do for the installation. I encourage all people who are making a big purchase to ask questions and don't be afraid to spend time researching the product and understand the process. I was ready to buy my product from Lowes and I am so glad I stopped in to their store and got some samples and asked questions. I would recommend their products and their services for anyone who is looking for new flooring. Thanks for the great experience.

Went to Flooring of Springfield. Met with Jagdish. He seemed nice enough. I told him what I was…read morelooking for and he showed me some samples. The samples which I did not know at the time where placed on a thick backing and not actually the depth of the actual flooring. When it came in I told him immediately that this was not what he showed me. I wanted to return it. He started yelling and cursing at me. My contractor told him (after I had ordered) that he had over ordered. Jagdish berated him and told him he did not know what he was talking about. I tried to reason with him, my contractor tried and all we got was cussed out, called names, said we were liars and told WE COULD NOT RETURN THE FLOORING. HIS CUSTOMER SERVICE IS WONDERFUL AS LONG AS YOU ARE SPENDING YOUR MONEY. HE DOES NOT TAKE IT WELL WHEN YOU ARE NOT SATISFIED. He threw things off his desk, yelled, cussed and kept saying WTF do we expect him to do! STAY AWAY!! I would have given him minus stars if I could have! :(

Jacksonville Floor covering, has been my choice for carpet for the last couple of years. They are…read moreeasy to work with and have competitive prices. The location is clean and they have a lot to choose from.

From the owner: Family-Owned and Operated, Installation Guaranteed…read more Products: Carpet Remnants, Flooring, Carpet, Vinyl Flooring, Floating Floors, Hardwood Flooring, Luxury Vinyl Tile, Sheet Vinyl. Services: Flooring Sales, Flooring Installation, Flooring Repair, Flooring Maintenance, Commercial Flooring Sales and Installation, Delivery, Free Estimates, Carpet Binding, Special Orders, Large Inventory of Flooring In-Stock, Huge Showroom Available, Special Orders Available, Financing, Will Bring Samples to You. Brands: Mannington Mills, Cortec, Tarkett, LivingStone, Shaw, Dream Weaver, Karndean, Fusion, Happy Feet, Aacer Flooring, Metroflor, EF Contract, Somerset, Kraus Location Notes: Across the street from Aldi, Same Driveway as Phillips 66 Gas Station, Corner of Clay Ave and Morton Ave.