Was able to get a next day appointment being a first time client. They showed up right on time. My…read morecarpet was heavily soiled and had dog urine in several locations. All-Pro Floor Care's service technician worked his magic and got my carpet spotlessly clean and odor free. Their price was very fair and carpet was dry in about 2 hours. We were so impressed we have already decided to make this a yearly service.

I've used All Pro floor care for numerous years. They are…read morepolite, on time, do an AMAZING job and always deliver more than they promise. I just had them clean a filthy, embarrassingly disgusting oriental rug. It's now gorgeous!! Thank you thank you!!

We recently had Brookens refinish our hardwood floors. They look great. We still can't believe how…read moregreat they look. Fair price, punctual, hardworking and an all around nice crew.

Brookens Wood Floors completely refinished our entire houseful of floors and we could not be…read morehappier. In the beginning we didn't even know if the floors could be saved. In the kitchen the floor did need to be pulled up and replaced with new oak because they were such a different (ugly) style. it now matches the rest of the floors which are original to the house. The stair treads were also completely refinished as well as three bedrooms upstairs. When I first inquired about an estimate, the owner of the company promptly got back to me and set an appointment. I was given a written estimate that day which I felt was a very reasonable price for that much work. He is very knowledgeable about both new and old floors and we felt very comfortable in choosing him. Once they started on the floors they showed up every weekday to work on them without fail. When everything was sanded they put a number of different stains on them for us to pick from. Everyone on his crew are very professional. They always made sure we knew what the schedule was for the day and when we could walk on the different areas of the house. They took our very, very old oak floors and restored them to looking so much nicer than I could have imagined. We will definitely be using them in the future, they do gorgeous work.

Great service all the way around! They redid all the flooring on our main level. Easy to worth…read morewith, professional, good prices, friendly staff. We will definitely use them when we redo our second level!

We had vinyl floors and carpet installed in our home a few years back by them. Their contractors…read morewere bad and so was their customer service. As soon as they got paid, their tone changed. They became very hard to work with as far as getting them to fix the issues that their FIRST set of contractors created. I don't even know where to start. Their contractor hit my mailbox and didn't tell me. I knew it was them because when they came back I put the broken piece back in their tail light and it was a perfect fit. Then, when they finished the floors were uneven and they were separating when you walked on them. The baseboards were coming off of the walls among other things. The manager was rude to my wife and said we had to pay to have the floor leveled. We were told they would level it. Then after weeks of fighting, they sent a different set of contractors to our house to do it the right way. The new contractors found stacks of debris under the floor that was causing it to be uneven. Fast forward a few years. The floors have come apart in several places and it looks terrible. I'm paying a private contractor to do it the right way because I won't let their lack-luster contractors anywhere near my house. I guess the carpet they layer was nice, but to be honest Lowe's does a equally good of a job and the contractors are way nicer plus the job is cheaper. This place whomps, go somewhere else.

The skill, artistry, and customer service that Kim and her team have is truly unmatched. Kim went…read moreabove and beyond custom creating scribe, stair nose, and doorway transitions for my home that truly created my dream rooms. The installation went seamlessly. The details that they provided made our home come together. If you are lucky enough to work with Anthony or Alic, they are true craftsmen and I cannot say enough good things about their communication, punctuality and skills. The extra time Alic took to blend our flooring (which I was EXTREMELY nervous and picky about!) was amazing. Anthony was able to create perfect wood stain that coordinates with the blend of our flooring perfectly.

Staff has taken care of me with my last 2 homes. I couldn't be happier with their service. The…read moreowner Kim has amazing customer service and has become part of our family.

I just recently bought my flooring from this business and my experience was very good. I had a lot…read moreof questions about the quality of the product and how the installation would be done and they answered all of my questions thoroughly and made me feel extremely confident in my purchase. I told them that I had a particular budget and they met those demands and made sure that I was comfortable with everything before I made the purchase. I was able to work with the installers on times that fit with my schedule and they explained everything that they were gonna do for the installation. I encourage all people who are making a big purchase to ask questions and don't be afraid to spend time researching the product and understand the process. I was ready to buy my product from Lowes and I am so glad I stopped in to their store and got some samples and asked questions. I would recommend their products and their services for anyone who is looking for new flooring. Thanks for the great experience.

Went to Flooring of Springfield. Met with Jagdish. He seemed nice enough. I told him what I was…read morelooking for and he showed me some samples. The samples which I did not know at the time where placed on a thick backing and not actually the depth of the actual flooring. When it came in I told him immediately that this was not what he showed me. I wanted to return it. He started yelling and cursing at me. My contractor told him (after I had ordered) that he had over ordered. Jagdish berated him and told him he did not know what he was talking about. I tried to reason with him, my contractor tried and all we got was cussed out, called names, said we were liars and told WE COULD NOT RETURN THE FLOORING. HIS CUSTOMER SERVICE IS WONDERFUL AS LONG AS YOU ARE SPENDING YOUR MONEY. HE DOES NOT TAKE IT WELL WHEN YOU ARE NOT SATISFIED. He threw things off his desk, yelled, cussed and kept saying WTF do we expect him to do! STAY AWAY!! I would have given him minus stars if I could have! :(

We hired Matt to take up the carpet in our living room and hallway and replace it with over 500sf…read moreof porcelain tile that looks like wood. Matt even suggested using an epoxy grout to help protect it against wet puppy paws. Matt was on time with his estimated project completion and his communication throughout the process was really great. Who ever heard of a home improvement contractor who always gets right back to you? He always did. The tile is installed perfectly and we love it. We are already saving up to continue the job into the master bed and bathrooms, and Matt will be the guy we call!

From the owner: We pride ourselves in installing perfectly beautiful floors. We take the time to ensure that every…read moregrout line, every stagger and every edge is perfect. Not only are we competitively priced, we out perform every time with our incredible attention to detail.

We trusted you to be a reputable business. Where's the year warranty promise you spoke of ?…read moreThe deck work was done in early April 2026. You said that if there were any issues or if we needed anything at all to get in touch with you. For three days we waited for you to show up. Now you've stopped all communication and left us to deal with the problem. You're bringing the bad reviews on yourself. Consumer beware if you have any issue arise. Texts and calls will go unanswered and any professionalism goes out the window.

Very minor problem, never solved. Loose screw into mortar. Started to literally fall out within the…read morefirst 24 hours, I called Mr. Ishmael within the first 24 hours. "I'll be there in the next few hours or so." Never showed up. Never answered texts or calls. My husband called him yesterday (different phone #). He answered, promised to come yesterday and never showed. In the past 7-8 days, we have either texted or called him 7-8 times. He was PAID in full the day the project was performed. It's a 5 minute job. DO IT,PLEASE.

We purchased hardwood floor for master bedroom and they installed. Everything was perfect. We love…read morein Springfield and would definitely purchase here again. Great service!

Hardwood Perfection - We contracted with Mr. Sablotny to install 900 square feet of hardwood in our…read morehouse. He told us in advance when the installation would occur, how long it would take and gave us an estimate. All three, the installation, the schedule, and the cost were exactly as he stated, and his contractors did a perfect job in a geometrically challenging situation. They cleaned up after themselves daily and just did everything so professionally. The flooring is beautiful - better than I thought it would be and I would hire this business in a heartbeat for any other flooring needs we have in the future.