they suckkk they will purposely give u a janky car that they've fixed up just enough for u to drive…read moreoff the lot its a scam dont go to joes auto sale they will have u paying to get your car fixed when they wont even fix the problem correctly i truly regret getting this shitty ass car from them it's dangerous and i literally cant even drive it yet i'm paying 160$ a week fuck joes auto sale

Eddy was really great at meeting my needs, and went above and beyond to get me into the car I came…read morein looking for. 10/10 recommend!

Two years ago my wife and I purchased a XTS4 Cadillac from this dealership, the price was…read morereasonable and the car was excellent. No promises made that were not completely followed thru. The decision was made that our next purchase would be at Indy Motorsport. We again have purchased a vehicle and are fully satisfied. True to their word, no promises made, to the point and no pressure. I Recommend this dealer for your purchase.

They were extremely helpful in helping me find a new car! They made sure i left with a good car…read morethat would last me a long time.

I have had a HORRIBLE experience with Oak Motors. Honestly, they should be called "Side of the Road…read moreMotors." I've had nothing but problems with the vehicle since the day I got it. This year alone, I've had to bring it in for service three different times for the same issue. I rely on my car to get to work and make my payments, but they've made that nearly impossible. Fast forward to Tuesday, 9/30--my car is back in their service department yet again for the exact same problem. To make matters worse, they won't even answer the phone when I call for updates. On Tuesday, I actually overheard someone say, "I didn't mean to answer the phone for her, I meant to put her on hold"--then I was placed back on hold until they closed. Completely unprofessional. All I want is a clear answer on what's happening with my car, and if they can't fix the issue, they should put me in another vehicle. This whole experience has been beyond frustrating, and I would not recommend Oak Motors to anyone--I wouldn't even send my dog there.

To Whom It May Concern,…read more I'm writing this letter to express just how deeply upset and disappointed I am with my most recent experience with Oak Motors. As a four-time customer, I never imagined I'd be treated this poorly or be put through such an exhausting and unacceptable situation. When I purchased this fourth vehicle--a truck--from Oak Motors, the problems began almost immediately. Within the first 30 days, the front axles had to be replaced. Shortly after, the truck began sputtering and jerking every time I came to a stop. That was just the beginning. The service department told me the vehicle was burning through oil and they refilled it, asking me to drive another 1,000 miles before bringing it back. I did exactly that, only to be told again that the oil was low and that the engine needed to be replaced. I agreed to the engine replacement, trusting Oak Motors to make it right. Unfortunately, that trust was misplaced. Once the engine was replaced, the check engine light came on and has remained on ever since--for at least four to five months now. I've brought the truck back countless times, each time being promised a fix that never comes. I was told at one point the truck might need yet another engine, and another time that using an OEM part might solve the issue. Nothing has worked. The light always comes right back on the moment I drive away from your service center. Trying to deal with the service department has been a nightmare in itself. They rarely answer the phone, never call back, and I've even been hung up on. I have to constantly chase them down to get any kind of update. I've requested several times to be traded into another vehicle, especially after being told by IFC that this would be an option if the service department couldn't resolve the issue. Now, suddenly, I'm being told that's no longer possible, with no clear explanation as to why. To make matters worse, no loaners are ever available when my vehicle is in the shop, leaving me without transportation for days at a time. I've been more than patient, but this has become absolutely unacceptable. What's even more frustrating is the fact that I've referred others to Oak Motors, and yet I'm being treated like my loyalty and business mean nothing. As a repeat customer, this is beyond disappointing. But let me miss a payment, and suddenly your team knows exactly how to call and chase me down--for a truck that's never worked properly since day one. I've had enough. At this point, all I want is to be released from this vehicle altogether, or to be traded into a different, reliable vehicle immediately. This has been the worst experience I have ever had with any dealership, and I can confidently say I will never refer another person to Oak Motors again. Sincerely, Jamaine Harding jamaineharding8@gmail.com

As a girl, car servicing is usually a NIGHTMARE. Every other auto repair shop I've visited has…read moretried to sell me a multitude of things that I would later find out didn't actually need replacing. I had such a pleasant experience here. The receptionist was so courteous and accurately relayed everything I told her was going on with my vehicle to the mechanics and went above and beyond to make sure I would leave with a fully functional vehicle. I had taken my car to 2 other shops (Eagle auto & Tom O'Brien) who both told me I needed 2 lists of totally different repairs. IAM went through the list and explained to me why I did or didn't need each item and the receptionist even shared photos from the mechanic of items like the air filter to prove it actually needed replacing. This is the most transparent and honest service shop I have ever been to. I have had zero issues with my vehicle since servicing here.

DO NOT GET A CAR HERE!!! They sold me a XXX with 50k miles. Drove great for the test drive. Come to…read morefind out within 1 month of driving, Engine is ticking, Engine is misfiring, vehicle had electrical issues AFTER replacing the battery. Check engine flashing light and ABS light on. DO NOT GET A CAR HERE I'm begging you. You won't know it's bad just from a test drive