Recently purchased a truck and overall the sales team was great and the buying experience started…read moreoff very positive. Unfortunately, our experience with Madison, the financing manager, significantly changed that. She made an error on the financing contract which required us to re-sign new paperwork that increased our agreed-upon and already paid financing payment. We were told that if we did not sign the new contract, we would have to return the truck -- despite already owning it for over two weeks and having it professionally wrapped. In all the years and vehicles I have purchased, I have never encountered a situation like this. What is most disappointing is that this was clearly and admittedly a dealer error, yet there was no accountability or effort to make the situation right for us as customers. This has completely soured what was otherwise a great experience with the sales team. I hope management takes situations like this seriously and works toward better accountability and customer protection in the future.

We recently took a trip from Burlington and were running low on electric charge as we headed…read moretowards Lewiston NY and we ended up stopping at the Cadillac store to charge up. A lot attendant by the name of Lori was able to assist us. I own a Hyundai but Lori went way out of her way to help us out. She wasn't the only employee to go out of her way for customers. I noticed a service advisor letting his customer know that they washed his car after an oil service. The customer was impressed because he wasn't expecting his car to be cleaned. Very nice team and general manager.

Zach and Antinette (apologize if it is misspelled) were amazing. I had a battery problem on my way…read morefrom Toronto to Virginia. They both jumped in and helped get me back on road in minimal time.

Ive been a long time 30 yrs account holder and lately i havent used it much or spent allot in the…read morelast year or two as they require you to spend minimum $1000 ,they deleted my account ??? totally unfair,so now i can tell you some of there products are substandard as in all the years ive come accross many issues with parts they sold me, beware!!!

Good selection, friendly staff, they seem to have most of what you need for automotive parts and…read moreupgrades. It's abit of a drive tho. Prices are hard to say, depending on what you need, and the make/model/year of the vehicle in question.

Awesome customer service. John was able to help me. With some great prices and they worked really…read morefast

From the owner: Quality used auto parts and tiresread more