They do really good work with alterations. My clothes were ready on time and I could tell they took…read morespecial care of them. I will definitely recommend this place!

*review is based on reply to AI find-a-business conversation only*…read more TL;DR: weren't able to do a simple alteration (due to a quality that i noted in the AI chat message sent over to them) that another business had no problem with, BUT they were quick to reply and told me no without having me come in im not sure how simple of alterations they do, but it seems to be simpler than the surrounding businesses' usual. i was requesting a simple side take-in of a polyester dress with mesh overlay (notated in the AI message sent out), but they were unable to do it. for background, i am an intermediate-level DIY seamstress, with a grandmother who runs a sewing/alterations store (a state away which is why i reached out to businesses here). this is a pretty simple alteration, so i was surprised when they said they could not do it. i drove to the closest alterations place that was open, and they had no problem with the dress fabric regarding the take in (i showed the dress before i bothered trying it on to make sure) i am attaching the details yelp provided to the business as well as the conversation. the only additional thing i added to the AI was the part of the side seams with zipper in the back, maybe altering cups (after i responded to them saying that, for the other businesses to see that information) im not sure if this is a review more so on the business or AI feature. i will say- they were quick to reply and did tell me no, rather than having me come in and telling me no or potentially messing up the dress.

Great dry cleaner near my house. Quick, friendly, and clothes look new. Fair price. Really…read morerecommend!

I WOULD PUT 0 STARS IF I COULD. I brought my expensive $200 comforter here to be professionally…read morecleaned and it was returned to me with a HUGE stain that was NOT there when I dropped it off. I paid $65 for a cleaning service and somehow ended up with my comforter in worse condition than when I brought it in. What made the situation even more unacceptable was how the owner/representative handled it. He was extremely rude, dismissive, and completely unwilling to actually LISTEN to my concerns. Every time I tried to explain why I was upset or voice my concerns, he talked over me and immediately had a rebuttal. I could barely finish a sentence without being interrupted. There was absolutely no attempt to understand where I was coming from as a customer. It felt like he was more interested in arguing with me than actually resolving the problem. Rather than taking responsibility or offering a reasonable solution, I was basically told that my options were to either leave the stain as-is or let them attempt to reclean it WITHOUT tying the comforter up, which could potentially ruin it completely. As if that wasn't bad enough, I was also told they could send it to an analyzer, but if the analyzer determined the stain was ultimately my fault, I could be responsible for a $1,000 bill. Yes -- $1,000. Why would I take the risk of potentially owing $1,000 over a problem that appeared after I paid this business to clean my comforter? The absolute bare minimum would have been to refund the $65 service charge since the service clearly did not deliver what I paid for. They refused to do even that, let alone compensate me for the damage to my $200 comforter. I am beyond dissatisfied with both the quality of the service and the customer service I received afterward. Mistakes can happen, but how a business handles a mistake says everything. In this case, I felt like the responsibility was pushed onto me and I was left to deal with the consequences. If you have expensive, delicate, or valuable items that you care about, I would seriously think twice before trusting this business with them. I certainly will never be using this business again.

Can't rate the quality of their services but their business practice sure isn't mindful. I decided…read morebased on reviews I'd rather pay a small business for my alterations and braves ATL rush hour to Buckhead. Yelp, Google and Apple Maps all said COB was 6pm. Imagine the frustration when I pulled up at 445 and shop was closed. Business hours on the door had been changed to 5...though still it was only 445. While I do understand 15 minutes isn't much time, 445 isn't 5 and 5 isn't 6. Huge inconvenience to drive across the city to attempt to "shop small". And spoiler alert, Monarch Tailors also decided to change their hours without updating public information. So if you're reading this in a pinch--they're no better.

I was visiting Atlanta this past weekend and needed a last minute alteration for a bridesmaid…read moredress. Despite the 3 year old reviews, I decided to take a chance and see if they could do a quick turnaround since it was close to where I was staying. The owner Grace was so sweet and made the experience really easy! I dropped off the dress in the morning, and it was ready before they closed that same day. The dress came out perfect! I would highly recommend Kim's Tailor to anyone in the Atlanta area.

Perc, the most commonly used dry cleaning solvent, enters the body through respiratory and skin…read moreexposure and it's a carcinogen. It remains on clothes, so you can absorb cancer-causing chemicals every time you dress. When I broke up with my ex cleaners, I called every non-toxic dry cleaner in the metro. Cleanatopia had the best prices, hands down. You're welcome! Cleanatopia has offered eco-friendly dry cleaning and chemical free wet cleaning since 03'. Traffic is always heavy but there's free parking & a convenient drive-thru. Pieces are counted when you drop off, you get the total upon pick up. There's no bulk discount. Like most cleaners, prices aren't online, but you can call or read my review :). They clean on premises and there's no lingering chemical smell. Solvents are "safe for the environment and kind to sensitive skin" per the website. I stopped buying "dry clean only" clothes. The price one pays to avoid cancer is well... pricey! My 8 items (1 short sleeve shirt, 1 skirt, 6 dresses) = $91. PRICES Men's shirts - $3.75 (launder), $6 (dry-clean) Blouse (or any women's shirt) $7.85 Skirt - $7.50 Suit jacket - $11 Dress - $12 King-size comforter - $38 ($43 for down) Minus 2 stars because they couldn't remove the stain from an item but charged me anyway. There was a note on the garment.. It looks just like it did when I dropped it off. I won't return. *EPA will require drycleaners to phase out perc by 2035. Fingers crossed!

Cleantopia is my go-to spot in Buckhead for quick and reliable dry cleaning -- especially for dress…read moreshirts. Turnaround is fast, and they consistently do a solid job with pressing and starching. I've never had any issues with lost items or buttons popping off, which unfortunately has happened at other places. One of the biggest pluses here is CONVENIENCE: * There's a parking lot out front (rare for Buckhead). * They offer a drive-up service, which is perfect when I'm in a rush. * And yes, they're open on Saturdays, which helps when you're juggling a busy schedule. You are paying, however, a premium for that convenience! This is on the pricier side, but I haven't been able to find anyone else who rivals their service and convenience.

My go to for all my St. John, Armani, Burberry and Chanel…read more This is not your neighborhood dry cleaner. They did a great job Preserving my wedding gown.

Took my 0 degree Mountain Hardware sleeping bag here. High end goose down bag that requires the…read moreright cleaning to ensure it maintains loft to keep me warm on mountain expeditions. They took great care and it came out perfect. Great cleaner I trust for high end specialty items.

Here's the deal -- they do a good job but they can be rude and they are also very expensive. It…read morepains me to say the negative because I've always brought my clothing there but sadly, with all the apartments going up in Buckhead, I think perhaps they've gotten overwhelmed and also just feel like they can hike up the prices (especially for women's items.) I would have tolerated all of it, but the rudeness to long time customer isn't excusable. When all goes well, all goes well. When things don't go well, be prepared for poor customer service.

I have used them for years no problem but in the past 6 months have has 2 items come back damaged -…read moreI pulled this out of the plastic saw this stain and brought it in immediately to be told it wasn't them and they don't know what happened. I will be closing my account with them after my next delivery

Above and beyond! While visiting Atlanta this week I awoke to find that my suit, which I needed for…read moretomorrow, had lost a hem in the pants and was in need of a press for a big meeting. I stopped at two other Cleaners in the immediate area and explained my predicament to no avail. Each said they couldn't get it done that day even when I offered to pay double... even triple... before I pulled into Pro Cleaners of Vinings as my last resort/try. As soon as I explained my situation the gentleman replied he would take care of me. As I had with the other stores, I offered to pay more for the last minute help, but he refused. I am well aware that cleanters make money on repeat business and I was only in town for business... so this says a lot. They saw I needed help and not only delivered fantastic customer service, but refused to take advantage of my predicament knowing I would be long gone tomorrow. I now have a fresh pressed and perfectly hemmed suit in time for my meeting... and felt the least I could do would be to offer this testimony to others. As a visitor they didn't win my weekly business, but they should certainly have the opportunity to win yours. THIS is service by GOOD people. The true test of customer service is what you would do for ANY customer who walks through your door. I hope my experience will prove to be both a testimony for those in the area and a mission for them to continue providing such care to all who walk through their door. I was shocked to find no other reviews... maybe they are new? If so, keep this up for your pending regulars AND all who visit your establishment and you will go far. Thank you!

DO NOT come here. The worst customer service experience I have ever had. I was a first time…read morecustomer and brought in a $400 dress to get dry cleaned after a wedding.When I dropped the dress off there were a couple red wine stains that were addressed. The lady told me no problem. After having my dress for almost 3 WEEKS, I come to pick it up and she hand its to me with no hanging bag or anything and says " we can not dry clean." The dress was absolutely ruined. It has new brown/yellow stains all over it, is piled and has runs everywhere. It's not even the same color anymore. What was once white is now a dirty yellow color. I immediately questioned her about it and she rudely replies " Can't be dry cleaned" I then address the fact that the dress has a tag that says DRY CLEAN ONLY. her response- "we didn't do anything, can't be dry cleaned". She was SO rude, wouldn't let me get a word in, just in constant defense mode. So not only did they have my dress for 3 weeks without calling me to notify me of the situation, but she was calling me a liar, laughed in my face when I told her how much the dress cost and that I wanted to speak to the owner about being compensated for it, and wouldn't give me the contact info for the owner or manager. When I asked her why it "couldn't be dry cleaned" she couldn't give me an answer, nor could she explain to me how they knew it couldn't be dry cleaned without testing it first, since there is a tag with directions to Dry Clean. They clearly ruined the dress, didn't call me to let me know, called me a liar about the condition of the dress when dropped off and won't do anything to help me. She told me they shouldn't have to pay for the dress when they didn't dry clean it. Seriously never ever bring your business here.

This review is about the coin laundry service. The lady with ho operated it is rude and hasty…read more Their door says they close at 8:00pm but it seems she closes at her convenience. Both times I have come I have been rushed out. When I advised the update their website and door so she is not inconveined she waved me off. This is not appropriate management. Again this is about to coun laundry service not the dry cleaning.

Pedro L. Hands down the best cleaners I have went too!!! I…read morebeen to other cleaners where they literally have returned my cloths smelling good but with the stains still there. This cleaners is the best and I will definitely be back. Not the best customer service but they are the best cleaners!! Thank you so much

This is hit or miss. I sometimes got very good service and my clothes were clean on time. Other…read moretimes I was over charged and had to come back later to get my clothes with no discount.

Was in town on business and needed quick dry cleaning service. Was able to get my shirts and pants…read morecleaned the same day. Quality and service was great. Would definitely recommend.

There is nothing else that I can ask of them, the service was excellent and exceptional, at one…read morepoint I was felling uncomfortable because it's been a while since I received this kind of amazing service.

We really needed some help with our laundry and I can't believe that we haven't used this service…read morebefore now. I am extremely careful in avoiding COVID so it was lovely that they did a no contact pick up and drop off. The communication was fantastic and our laundry was returned earlier than expected. We will definitely use this service again. Also, the clothes smell amazing!