Pluses: Heated Pool, Great Clubhouse and Outdoor Seating…read morewith Fire Pits, Activities all year, Laundry on site, Dog Park, Clean Showers, Card Room, Billiards. Recap: My dogs and I loved staying here during my RV trip through Arizona! It's mostly long-term stay but they had a few sites open for people like me passing through. Apache junction is such a quaint area and I LOVE the Superstition Mountains! The new dog park just opened and my dogs loved it. Minus: There is construction on the main road outside of the park but this isn't the fault of the property. Just pay attention when driving by to not miss your turn. The manager told me that they are adding a Hot Tub and Gym! This will be a huge plus to this location.

My stay here was great! It is dog friendly and well kept! It was nice and quiet as well. I also…read moreenjoyed the pool and activities they put on. I will definitely stay here again!

My wife and I booked this property through VRBO and it is managed, rather poorly, by Elite Vacation…read moreRentals. The property is the Strawberry Cabin - Fire Pit, Fireplace & Pets on VRBO and AirBNB. I fully expect to get trashed for leaving this review as Brenden Hesser attempted to intimidate and he threatened me when I told him I was looking forward to sharing my experience. While this is a cute home, it is not what is advertised and it is not being well maintained. The fireplace never worked correctly and this is you main heat when it's cold (it is a gas fireplace) when the handyman came out to "fix" it, he told me the reason there is no flame is because the glass of the fireplace is filthy on the inside and, unfortunately, there was no way for me to access this to clean it and he did not. The TV didn't work and needed service by the handyman. The cabin is also not remote like the description suggests. The location is nice, it's just not what is in the description. It is a nice sub-division not a remote getaway in the woods. We were also without water for about 2 hours on our second day. The handyman said they have been servicing the water throughout the development all week but no one thought to tell me that prior to booking. The towels also smelled so badly that I had to wash them prior to using them. I plan on reporting this to VRBO and other agencies to hold Hesser accountable and make sure people know what they buy. Realtors in AZ are held to a higher standard. I am thankful Visa protects my purchase. Now I suppose I wait for the promised retaliation.

This was a horrible experience for myself and my family, largely due to Jen, from the property…read moremanagement company. I read the other reviews and noted that everyone commented on how clean the house was, however that was not the case for us. The floor was filthy and had food on the floor behind the table, the dishes were dirty, the blinds in one room were broken so unless you wanted to be up with the sun, the room was unusable. 2 showers leaked water as the molding was broken...Worst of all was the ants all over the kitchen floor and spiders in one bedroom. We could not walk barefoot because of how many there were. Yes, we took pictures of all the issues and sent it to management. They did offer to spray for ants, however there was no non-toxic options and I did not want my family, which includes 3 young children, breathing that in. We just kept killing them. There was no offer to clean the home, fix the broken items or refund the greater than $500.00 cleaning fee, given that we spent hours having to clean the home and rid it of bugs. We even have picture of the bites. All Jen would say was that this would be resolved for the next renter, which does US no good. She also incorrectly stated that we refused to let them fix these issues, which is a lie. Landscapers were there for hours one of the days, the jacuzzi maintenance company was there one of the days. The only refusal was for a toxic ant spray. She was highly unhelpful, borderline rude and arrogant and clearly has no concern for how the renters experience is. The home is a beautiful property, however was not prepared for our arrival at all, despite booking weeks in advance. We were even given the wrong code to enter. The entire experience was stressful and the attitude and response from Jen is what made it that much worse. I will be sure to avoid any property managed by this company in the future.

Do not use this company! In my opinion, they are difficult to work with. They also charge a large…read morefee for you to sign up with them. I worked with Shaun and he was very slow about getting back to me. I wouldn't use them.

Why You Should Read this Review Our family has had the…read moreprivileged to stay in Villa #7 over the course of 4 trips (22 days) these past few summer months and we have stayed in no other spot but the 1 and only Villa #7 in Bella Serina. We know this property inside and out. In this review we will give honest feedback and pro tips on how to get the most out of your Villa # 7 experience. Property Overview Villa #7 hands down has been one of the best places we have every stayed in Puerto Penasco. The house is super luxurious with 3 bedrooms and 3 baths this place is fit for a king or queen and their family! There is a grill to cook your meat of choice, a kayak to fish or explore in the ocean, or cable tv if for whatever reason you would want to stay indoors and cool off. Villa #7 (Casa de Hamman) has great appliances and amenities to fit any family. There is a HUGE 10 person hot tub, 2 grills, 2 patio sets. Best part: It take 1.5 minutes until you feet hit the sand. The house is literally just yards away from the beach. Pro Tip: If you want to catch hundreds of fish take kayak out in morning and fish over the reef with squid purchased from fish market. Pro Tip #2: If you want to experience wildlife take kayak out early morning 5-6 AM paddle out a ways. Our family swam with dolphins and sea lions. Owner Overview Shaun Hamman is the owner of the property and ALWAYS wants to make sure that you enjoy your stay. He even offered to have ice set up to be delivered to the villa prior to us arriving. On our first stay for some reason the coffee pot was missing. Shaun ordered one to be purchased immediately so that my father and I could continue to feed our caffeine addictions. Great guy and he really cares about your overall experience. Property Manager Overview Oscar Lopes is the property manager. This guy is absolutely incredible. It doesn't matter where you stay, there will be hiccups along the way. What matters is how it is handled. Oscar handles any issue with absolute class and completely empathetic to any of your concerns. This guy takes concierge to a whole new level. If you want to make sure you are taken care of rent from villa #7 and Oscar will ensure all your needs are met. Conclusion: If you are looking for the perfect place to rent a beach house, go down to rocky point and rent from Shaun Hamman. This owner has his act together and the property leaves you wanting more. Minor hiccups from the stay were patched well from Oscars great problem solving abilities. Great location, Great amenities, 1st class service, & Great Vacation.

Worst.......followed residents around ......questions drivers who and what they are.....Chased my…read moregrand kids from the pool... Sold last year and so happy to be out....HOA passes surcharges to make up for bad deals......

The worst place to live looks like a bad apartment complex, dead plants everywhere, broken gate,…read moreunfinished, and trashy nothing luxury about these. The hoa is so controlling they decide if and when you have guests stay over. If they don't like something, the board members will harass you and fine you for harassment. Yes, this is actually a fine that is imposed on you and they are that comfortable.

Stayed here for a few days this past weekend, in a group pitch-in for a special event. I trusted…read moretheir choice, but left with some overall observations. At first glance, the two story home, with a converted basement is in a much older neighborhood. This is obvious from the condition of the neighborhood. The home looks, at first impression, that it's imply got painted with huge coat of white paint or maybe it's still primer. I noticed right away the outdoor lights on the walls not on nicely. We had seniors with us, and the stairs are very dangerous for any guests with seniors as there are no hand rails. The basement conversion rooms, game room, bathroom, bedrooms, etc. the room we were in had only one outlet no where near the bed. We wondered why there was a box fan in the little room. Well because at night that room gets stuffy and warm. The bathroom down there was okay and nice except the decorative clothes hangers, one was almost broken. The game room wood / decorative support beam going across the ceiling had some splashes of paint. Most all of the window curtain rods looked like they really threw them on there fast and not well done. The kitchen didn't have a real coffee pot and the dumb pod thing they had worked horribly. The kitchen also was simply missing a good amount of pans, necessities. The propane tank in the BBQ was empty, so we had to swap it out with the fire pit one, then eventually had to finish our BBQ inside because the BBQ just was t working well. My suggestion go on Airbnb app and look around you'll find better deals

I highly recommend Jason Black at Rentals America. Throughout our experience, Jason was…read moreprofessional, knowledgeable, and genuinely helpful. He consistently returned our phone calls promptly, kept us informed every step of the way, and was always friendly and courteous. What stood out most was his dedication to excellent customer service. Jason was responsive, reliable, and made the entire process smooth and stress-free. It's rare to find someone who combines professionalism with such a personable approach. If you're looking for a property manager who is attentive, communicative, and truly cares about his clients, I would not hesitate to recommend Jason Black. He exceeded our expectations, and we are very grateful for all of his assistance. Jason is a true asset to Rentals America and a great example of outstanding customer service. Thank you, Mi'chelle LeMay and Matthew Shusta :)

I've been working with Kim McGill at Rentals America for several years, and she has been absolutely…read moreoutstanding. Kim always communicates quickly and clearly about any potential repairs, tenant concerns, or HOA notifications, which gives me tremendous peace of mind as a landlord. She also performs a thorough six-month check of my rental property to ensure it's being well cared for, and she always keeps me informed of anything I need to know. Kim is professional, organized, and incredibly conscientious. I truly appreciate the level of care and attention she gives to managing my property. If you're looking for someone you can trust with your rental home, I highly recommend Kim McGill. She's fantastic.

To all out there that don't travel abroad listen up please. I was trying to get a plane ticket to…read moreSouth Korea and I was told not to book this myself I needed a travel agent. #1 Wrong. And that they would have my back #2 Wrong. I would save money #3 Wrong. So many things went wrong on this trip it is very hard for me not to cry. I needed a bit of help and this company could have sat down with me and did this very easily even when I asked for it and shared I had never been out of the US but they didn't and when I needed to change my time of flight and gave them 3 weeks to do so they never I mean NEVER called me back till it was way to late to change the flight so all I can say is don't have them EVER do your flights or travel plans. I thought this would be good and it was a disaster !!! Beware I say check others out before coming here.

Shawn at East-West Global put together the most wonderful cruise vacation to Florida and the…read moreBahamas for my family. We had a wonderful time. He stayed within our budget and we were able to visit some very neat places. We will be sure to book our next vacation with him.

Rented a house from them (Napali Kai Hale) which was a total disaster. Spent almost $1,000 a night…read moreand the house was disgusting, totally infested with bugs and mice. Mouse droppings throughout, actually caught several mice in traps while we were there and my child developed scabies while staying there. We were told by the rental company that "hey, it's Maui, you should expect this" with very little concern for our two small children and what the traps and dead mice could have meant to them. Was the worst vacation ever! A total waste of money and our time