I love first Steps recovery this is my second time around and its not because I didn't get the…read moretools from the program but because I stopped applying the tools. This time around I would like to thank Sam my counselor for her help and raw honestly. And Andrew who in my psychosis answer my calls when I didn't trust anyone! Andrew and Paula have been a light house and bridge to my life.The lead tech Daryll V. who is all by the books type of tech but once I sobered up he was honestly one of the most helpful person I experienced while being there. So thank you Daryll for being a follow the rules but being compassionate towards the clients

I fully support people getting help when they need it, and I wanted my husband to receive…read moreappropriate treatment. My frustration is not with him receiving care. It is with how our family was communicated with, how my concerns were characterized, the repeated documentation delays, the financial consequences those delays caused, and the poor transition of care. Families are already under tremendous stress when a loved one enters treatment. They should not leave the experience feeling more divided, financially destabilized, and unsupported than when they entered. While my husband was in treatment, I called the facility extremely upset because he had entered rehab without telling me where he was going. I was suddenly left managing our children, household, bills, and everything else on my own. I was asking for basic information I needed to keep our household functioning, including login information for bills. Instead of accurately relaying the context of my calls, a nurse apparently told my husband that I was only concerned about money and wasn't concerned about him. That was absolutely not what I was communicating. I was then told to leave him alone and find my own support group, and my calls were not being passed along. My husband later told me that staff had given him a very different narrative about my calls and encouraged him not to engage with me. This created even more conflict during an already incredibly difficult time for our family. The administrative side was equally frustrating. Documentation was repeatedly completed late. SDI paperwork delays resulted in us going an entire month without payment on THREE separate occasions. When a family is already dealing with someone being out of work and in treatment, timely disability documentation is not a minor administrative issue. Those delays had real financial consequences for our family. Finally, the transfer of care was absolutely terrible. After such an intensive level of treatment, I expected significantly better coordination, communication, and planning when transitioning care.

I never write reviews, but sometimes a service (and the people involved with it) is so outstanding…read morethat I feel I really must share my experience to help guide others when they're deciding who to call. Synergy Recovery is definitely in that category. Out of every IOP in Bakersfield, this one is hands down the best there is, in large part due to the amazing staff. Joel, Gigi, Melissa, and the docs are all kind, compassionate, caring, patient, and experienced in dealing with addiction and mental health issues. If you are reading this right now, the very BEST thing you can do for yourself is to pick up the phone and call Synergy. You will not regret it! It WILL change your life and help you obtain the coping skills to deal with life on life's terms. Don't put off your recovery-- don't put off the ability to ENJOY your life. I know how overwhelming it feels when you are struggling to make a change in your life, and how lonely it can feel, but the only thing you have to do is take that first step: pick up the phone and CALL-- the wonderful folks at Synergy will help you take care of the rest. The quote "don't put off until tomorrow, what you can do today" comes to mind-- Don't let addiction steal your joy for even one more tomorrow-- reclaim your life from addiction TODAY. Call Synergy for help TODAY. Whoever you are, as you read this, know that someone out there DOES care. You CAN do this-- for yourself, for your family, for your parents, for your kids. Good luck and God bless.

The things i enjoyed most about my time in Fresno Drug Rehab Centers are, first the professionalism…read moreof the the staffs who took a huge interest of me, and the cool environment of this place. Because of this rehab center, my addiction was cured! I will be forever grateful to this rehab center.

From the owner: At Fresno Drug Rehab Centers, addiction treatment specialists dedicated in developing a new and…read moreeffective way of healing substance abuse dependency. We are proud to be as one of the top rehabilitation centers in California.

The staff is amazing! They truly care about their clients and helping them to succeed.read more

From the first time I walked in to the last time I walked out, I actually felt cared for and just…read moreby the staff who is absolutely amazing and selfless but by the other client's as well, and I can't say enough about my case manager Brandee she's someone that loves her job and it shows, so if your looking for a safe place to get sober and educated call Touchstone .

"I'm writing to report a deeply unprofessional experience with a psychiatrist during a time when I…read morewas already in crisis. I'm currently in and out of the hospital, my business is failing, and I'm losing everything. All I wanted was to open up about the stress and pain I was carrying. Instead, I was met with cursing and hostility. When I mentioned possibly leaving a bad review, the doctor responded by threatening to have his lawyer 'fuck me up.' This kind of behavior is completely unacceptable from a medical professional, especially when a patient is vulnerable. I expected care and support. What I got felt like punishment for being honest about my struggles. I came to him for help, not to just keep shoveling drugs down my throat...

I had a very disappointing experience with my psychiatrist. During our interaction, I felt rushed…read morewhile trying to complete payment, and when I attempted to ask questions and advocate for myself as a patient, the conversation became hostile and unprofessional. He began cursing repeatedly, called me "irrational," and spoke to me in a way I found completely inappropriate for a medical provider. Regardless of disagreements or frustration, I do not believe patients should be spoken to with profanity or hostility in a psychiatric setting. What also stood out to me was that during a previous visit, he asked if I could leave him a positive Google review because other clients had left negative ones. In hindsight, that felt concerning and unprofessional as well. I understand providers are busy and under stress, but professionalism and respectful communication matter -- especially in mental health care. Unfortunately, I cannot recommend this experience.

i ended up trying out this place for some coolsculpting before pool season because nothing else was…read moreshifting my stubborn stomach area. the front desk service was kinda mid since they made me wait past my time slot, but the actual nurse who did the treatment was an absolute angel and explained the whole freezing process so well. the ambiance is super zen with low lighting, soft music, and that signature lavender spa smell that instantly calms your nerves. honestly, the package deals give you crazy good value compared to the corporate chains in the area. my waist looks visibly more toned now, definitely worth checking out if you've been on the fence about body contouring.

Kind and professional staff. Demonstrated genunite interest in my needs. Really appreciate that…read more Went in for second visit. Was quick and responsive.

TLDR: Dr Kerr and the staff at this urgent care are 10/10 fantastic, they are amazing!!!!…read more Firstly, I was shocked to find an urgent care that had such a high rating. Most medical facilities struggle to keep good reviews because lack of staffing cause long wait times and quick interactions. Secondly, I was shocked that the urgent care wasn't extremely busy and that I was brought into the back within 15 minutes of my arrival. Thirdly, I was so so IMPRESSED with how kind, and just happy my doctor was. I don't meet too many doctors who really strike a cord with me, but DR.KERR was genuinely just such a nice doctor. I was seen for a kidney infection, I knew the symptoms, had experienced them a year before, after a quick urine test he agreed. He said he'd prescribe a tablet to take once a day for 10 days, if I experienced fever to go to the ER. I asked if he knew how fast the CVS right next door would possibly fill that prescription (dumb question-that isn't something most doctors are really going to know, but I have word vomit sometimes) and he said it could take anywhere from an hour to longer. He asked if I ever used them before and I said no. He then said he wanted to give me an antibiotic shot that would at least cover me for 24 hours in case they didn't get the prescription filled that night, which was AMAZING. He didn't have to do that at all. I am so thankful that he did, though. CVS didn't get the prescription filled until late. I went to bed in a lot of pain due to the kidney infection, but that shot did it's job and by this morning I am as good as new!!!!! I'm still going to grab my prescription after work today, because following the treatment plan all the way through is how it gets fixed and doesn't just flare back up in a couple days, but I cannot express how fantastic Dr. Kerr and really ALL of the staff was.

We are new to the area, have scheduled doctors appointments with a family doctor and a GYN next…read moremonth to establish care. So being without a GP or GYN I came to this location because I feel like I have a kidney infection. The lack of any kind of attempt at human connection in this office is astounding. There's no one to help you with check-in, you're immediately pointed to a QR code where you fill out all of the paperwork yourself. Once the receptionist has that, she points you to a machine IN THE WAITING ROOM to get your vitals. Everything from weight and temperature to blood pressure and oxygen numbers is done by one of those machines you generally see at Walmart that you sit and put your arm in. WTF? That machine prints out a paper that you give to the receptionist. Because I was there thinking I have a kidney infection, she handed me a urine specimen cup, and told me to go into the bathroom, again, in the waiting room. A basket in the waiting room for the collection of your investments already had someone else's specimen in it. With their information on it. I'm sorry but HIPAA who? I then sat back down until called back to go to a room. A nurse didn't come in the room to talk to me or anything. I sent to room 3 to wait. I sat in my room for half an hour, listening to the full exam of a kid in the room next to me because the walls are really thin, before a doctor come in to tell me that because I drink a lot of water, my urine was clear... dilute ... and that it could be an ovarian cyst or even appendicitis, she doesn't know what's causing the pain in my lower back, that I should go to the emergency room to get imagining done and they could tell me what's causing the pain in my back around my kidneys and the malaise. So not only did I just pay my co-pay, but I was also charged an extra fee for urinalysis, something I've never had done before in any doctors office in my life. I walked out feeling like I just wasted my money and my time. If you've got something really simple like a sinus infection, I feel like this would be a good option. But for anything else? No... and now to the ER I go. UPDATE: I noticed the rebuttal the manager of the office posted below, and no, they are not telling the truth. There was a name, first and last name on that cup of urine that was sitting in the bathroom when I went in. And the person who went in after me had to look at my cup that had my first and last name on it as well as the previous cup. I'm not going to let them sit here and gaslight me

I am a recipient of a spinal cord stimulator implanted by Dr. Goswami some six months ago. I would…read morehighly recommend this procedure for anybody suffering from sciatica. I was unable to stand for more than 40 seconds without pain at the left side of my body, severe enough to force me to sit down to get pain relief. Six months out from the procedure I am 100% without sciatica pain. I am 78 years old and golf three days a week thanks Dr. Goswami. There is no doubt in my mind he is the best at what he does and would recommend this procedure for anybody suffering from sciatica. Dr. Goswami!!

I had an appointment scheduled, but it was cancelled upon my arrival due to the office not having…read moremy updated insurance information on file. When I called to confirm my appointment, I proactively offered to provide my new insurance details, and I was instructed to bring the card with me. However, upon arrival, I was informed that a new referral was required despite being an established patient with a point-of-service plan. What was most concerning, however, was the unprofessional conduct I encountered from the front office staff. From the moment I walked in, I was met with rudeness and a lack of knowledge regarding insurance procedures, which further complicated an already frustrating situation. Unfortunately, the office manager was not able to assist me in resolving the issue, and her attitude mirrored the unhelpful and dismissive behavior of the front desk team. Dr. Goswami is an excellent provider, and I have always appreciated his care. However, based on my experience, I believe the front office staff and management need to be addressed to ensure that patients are treated with the courtesy and professionalism they deserve!

He's amazing and takes her time ! I recommend her if she's still taking new patients.read more

I miss Dr Bonnie Her. She was our doctor for quite a few…read moreyears Never had to rush thru an appointment or wait for a long time to get an appointment Dr Her got me to the specialists I needed by connecting the dots with various problems I was having. I will miss her office always. I always felt that she was what a doctor should be.