I love first Steps recovery this is my second time around and its not because I didn't get the…read moretools from the program but because I stopped applying the tools. This time around I would like to thank Sam my counselor for her help and raw honestly. And Andrew who in my psychosis answer my calls when I didn't trust anyone! Andrew and Paula have been a light house and bridge to my life.The lead tech Daryll V. who is all by the books type of tech but once I sobered up he was honestly one of the most helpful person I experienced while being there. So thank you Daryll for being a follow the rules but being compassionate towards the clients

I fully support people getting help when they need it, and I wanted my husband to receive…read moreappropriate treatment. My frustration is not with him receiving care. It is with how our family was communicated with, how my concerns were characterized, the repeated documentation delays, the financial consequences those delays caused, and the poor transition of care. Families are already under tremendous stress when a loved one enters treatment. They should not leave the experience feeling more divided, financially destabilized, and unsupported than when they entered. While my husband was in treatment, I called the facility extremely upset because he had entered rehab without telling me where he was going. I was suddenly left managing our children, household, bills, and everything else on my own. I was asking for basic information I needed to keep our household functioning, including login information for bills. Instead of accurately relaying the context of my calls, a nurse apparently told my husband that I was only concerned about money and wasn't concerned about him. That was absolutely not what I was communicating. I was then told to leave him alone and find my own support group, and my calls were not being passed along. My husband later told me that staff had given him a very different narrative about my calls and encouraged him not to engage with me. This created even more conflict during an already incredibly difficult time for our family. The administrative side was equally frustrating. Documentation was repeatedly completed late. SDI paperwork delays resulted in us going an entire month without payment on THREE separate occasions. When a family is already dealing with someone being out of work and in treatment, timely disability documentation is not a minor administrative issue. Those delays had real financial consequences for our family. Finally, the transfer of care was absolutely terrible. After such an intensive level of treatment, I expected significantly better coordination, communication, and planning when transitioning care.

Dr. Carrie is amazing! She is so knowledgeable of addiction, codependency, and healing the family!…read moreShe literally saved my husband's life after 22 years of addiction and she saved our marriage! We will celebrate 45 years of marriage on August 15th. I highly recommend her for therapy and addiction help! Dr. Carrie is the very best in the whole country and she's right here in the Central Valley!!

I never write reviews, but sometimes a service (and the people involved with it) is so outstanding…read morethat I feel I really must share my experience to help guide others when they're deciding who to call. Synergy Recovery is definitely in that category. Out of every IOP in Bakersfield, this one is hands down the best there is, in large part due to the amazing staff. Joel, Gigi, Melissa, and the docs are all kind, compassionate, caring, patient, and experienced in dealing with addiction and mental health issues. If you are reading this right now, the very BEST thing you can do for yourself is to pick up the phone and call Synergy. You will not regret it! It WILL change your life and help you obtain the coping skills to deal with life on life's terms. Don't put off your recovery-- don't put off the ability to ENJOY your life. I know how overwhelming it feels when you are struggling to make a change in your life, and how lonely it can feel, but the only thing you have to do is take that first step: pick up the phone and CALL-- the wonderful folks at Synergy will help you take care of the rest. The quote "don't put off until tomorrow, what you can do today" comes to mind-- Don't let addiction steal your joy for even one more tomorrow-- reclaim your life from addiction TODAY. Call Synergy for help TODAY. Whoever you are, as you read this, know that someone out there DOES care. You CAN do this-- for yourself, for your family, for your parents, for your kids. Good luck and God bless.

The staff is amazing! They truly care about their clients and helping them to succeed.read more

From the first time I walked in to the last time I walked out, I actually felt cared for and just…read moreby the staff who is absolutely amazing and selfless but by the other client's as well, and I can't say enough about my case manager Brandee she's someone that loves her job and it shows, so if your looking for a safe place to get sober and educated call Touchstone .

Erin from Family Therapy Solutions is an absolute godsend -- I truly can't recommend her enough. I…read morefirst found her on Yelp and then came across her videos on YouTube, which really stood out. After a bit of back and forth with my healthcare provider, I was finally able to get Erin approved as my primary therapist -- and I'm so glad I did. She's the real deal: kind, but no-nonsense. Erin tells it like it is -- no sugarcoating -- and gives honest, practical, real-world advice that comes from deep experience. She's professional, direct, and incredibly insightful. Whether it's individual, couples, or family therapy -- especially for those in public safety or military circles -- Erin brings a deep understanding and a grounded approach to each session. She listens closely and stays focused on the issue at hand. Sessions are typically an hour long and always feel productive -- there's no wasted time or empty filler. My first session with her was during the height of the COVID-19 pandemic, and while I did meet her in person once at her Clovis office, we've continued sessions via FaceTime ever since -- which has worked seamlessly. What I appreciate most is that Erin is not judgmental -- she hears both sides of a situation and helps us find realistic, usable solutions. It's clear she genuinely cares about our mental health and well-being. And when the medical system doesn't come through the way it should... Erin does. I'll just leave it at that. It's comforting to know she's only a phone call away when things get heavy and you need real, grounded feedback from someone you trust. If you're looking for a therapist who cuts through the noise, brings clarity, and truly has your back -- Erin is it. Five stars all the way.

I found Erin on yelp and decided to give her a try based on the reviews. I am so glad I did!…read more Erin has been a life saver and so helpful. She is honest, insightful, relatable and calls you out on your junk in the best way possible. She is easy to get ahold of and flexible with scheduling. It feels much less clinical and more like a friend who knows what she is talking about. I highly recommend her!!!

The program is great and the Staff is super. The Sober Living is very nice. The PHP program and Iop…read moreprograms are staffed with very kind and knowledgeable staff. You will receive excellent care.

My Time Recovery is an amazing place to work and to get sober. Scotty Sample has gone above and…read morebeyond to create an awesome sober community in the Central Valley. My Time treats employees like family and cares for clients as if they were their own loved ones! 10/10

"I'm writing to report a deeply unprofessional experience with a psychiatrist during a time when I…read morewas already in crisis. I'm currently in and out of the hospital, my business is failing, and I'm losing everything. All I wanted was to open up about the stress and pain I was carrying. Instead, I was met with cursing and hostility. When I mentioned possibly leaving a bad review, the doctor responded by threatening to have his lawyer 'fuck me up.' This kind of behavior is completely unacceptable from a medical professional, especially when a patient is vulnerable. I expected care and support. What I got felt like punishment for being honest about my struggles. I came to him for help, not to just keep shoveling drugs down my throat...

I had a very disappointing experience with my psychiatrist. During our interaction, I felt rushed…read morewhile trying to complete payment, and when I attempted to ask questions and advocate for myself as a patient, the conversation became hostile and unprofessional. He began cursing repeatedly, called me "irrational," and spoke to me in a way I found completely inappropriate for a medical provider. Regardless of disagreements or frustration, I do not believe patients should be spoken to with profanity or hostility in a psychiatric setting. What also stood out to me was that during a previous visit, he asked if I could leave him a positive Google review because other clients had left negative ones. In hindsight, that felt concerning and unprofessional as well. I understand providers are busy and under stress, but professionalism and respectful communication matter -- especially in mental health care. Unfortunately, I cannot recommend this experience.

He's amazing and takes her time ! I recommend her if she's still taking new patients.read more

I miss Dr Bonnie Her. She was our doctor for quite a few…read moreyears Never had to rush thru an appointment or wait for a long time to get an appointment Dr Her got me to the specialists I needed by connecting the dots with various problems I was having. I will miss her office always. I always felt that she was what a doctor should be.