Once again CMAs Toyota of Southern MD provided reliable service in an impeccable professional…read moremanner. Amber, Danny, and all the crew are super! I appreciate their attention to customer service and communication. Thanks for your dependable service!

I called spoke to salesman name Mat told him my girlfriend was coming there to look at used cars…read morecould he assist her and if she sees anything that I will be there Saturday with her told me he could she got there he put her off someone else that was either sick or having allergies sneezing in his hands !!!! Not happy

Cole at Lexington Park Ford delivered an amazing car‑shopping experience. He didn't just help me…read morefind a vehicle--he helped me find the vehicle. The 2025 Bronco checks every box: the look, the drive, the feel, and all the extras I didn't even know I wanted. Cole's expertise and dedication made the entire process easy and exciting. I'm thrilled with my purchase! .

Bought a used vehicle from them which they claimed was inspected. Drove the car home under 200…read moremiles and noticed an oil leak. Had a local mechanic lift car and show me the car had been leaking for a while and not addressed. Called dealership and they say they will not help even though car is under 30 day warranty.

Received a "match 3 symbols to win" mailer from this dealership. The layout clearly ties symbol…read morematches to specific prizes (e.g., $5,000). I matched the symbols shown and called, who told me to come in to claim my prize. I went in, only to be told that the symbols don't actually determine the prize. Instead, the prize is decided by a separate verification process. I was given a $2 scratch-off ticket. This is designed to make you think you've already won a specific prize when you haven't. The main message and the actual process don't match. If this is how they handle marketing, it raises serious questions about trust. Hard to feel confident doing business (especially buying a car!) from a place that operates this way.

Great people to work with. They made a wide search looking for the car we wanted…read moreand they found it!

Bought what appears to be an amazing bought a car site, unseen, and the minute it was delivered to…read moreme the entire cabin smelled like exhaust. Unfortunately, it took a couple months for a proper diagnosis. The smell continued to get worse and worse, and made the vehicle unsafe and on a drivable for my four children and my wife, I reached out to the owner asking if he would cover the expenses because if I would have test driven that car in person I would've never purchased a car. There was always an excuse. I guess a lesson learned. Even a small town dealership that's been established for a long time. Doesn't have much empathy for an out-of-state purchaser. So $790 later, at least the issue was fixed and my children are saved and not getting exhaust blown into them through the vents while they're in the backseat I guess there was a reason why I was never offered a warranty until many emails later that I kept requesting it((all-time stamped and documented)

I would give 6 stars if I could. I have bought my last two vehicles from Tom Hodges. I thought that…read morewhen he " went big " the personal touch would disappear. He has surrounded himself with top notch people that care. You can still talk to the owner. That usually doesn't happen to big dealers. Dylan in sales makes sure that everything is ok and Emily in service is great. Tom and Dylan are looking for my next vehicle. I'm sure that I will buy from them again. Best dealer I've ever used.

I went to this location after seeing the vehicle I wanted on their website. Upon arrival I was met…read moreby Donna A from sales. She was very personable and quite the salesperson. They appraised my vehicle, and offered me what I thought was a fair price, but I wanted to think about it and promised I would contact her the next day with my answer. I called the next day and told her I would take the vehicle. Donna took all of mine and my wife's info over the phone and said they would have the paperwork ready when we arrived, I made an appointment for 6pm. Unfortunately my wife was running late from work so we didn't get there until 7pm. Problem was by then they were very busy, two sales people and only one finance person working (on a Friday night). By the time we got in the finance office it was almost 9pm, but he was quick and efficient. So we leave the lot and by now its late and we are very tired. When I get up the next day I inspect my newly purchased vehicle and find a lot of dirt I missed the night before. (Did I mention it was raining lightly the night before so I didn't go over the truck with a fine eye to detail?) The interior had dust and dirt between the seats and their was grass and dog hair under the rear seat. I contacted Donna and explained what I found and I was not pleased. She immediately spoke to her manager who offered me a free detail. I refused the offer but asked them to speak with their detail person because a less than agreeable customer may not be as forgiving. I have dealt with this dealership for years for service on several vehicles and have always been pleased. I believe they were just overwhelmed this night and did the best they could to make all of their customers happy. As of this writing I am happy with my purchase and I am hoping their service department continues the high standards that I have gotten used to. Ricky H.

Total lack of communication and customer service. Had a service appointment set for 9:20 on Monday…read moremorning, dropped off my vehicle at 8 am. Heard absolutely nothing from the dealership that day. Tuesday I get 2 video texts an hour apart from the mechanic. One says I need new tires, 2nd one says my tires look good. I call the service department about my latch and she says it's about $1400. I enquirer about my warranty and whether it covers it. She says she'll call me back. No call that day. Wednesday I call asking for the service manager. He's a very nice man and apologizes profusely, says my latch will be in Thursday and my vehicle has 1st priority. Thursday = no phone call, no communication. Friday morning I call and tell them I'm coming to pick up my vehicle. The latch was never fixed and I suspect they never took the time to troubleshoot it, just ordered a part which never came in. ZERO STARS

I want to give really high marks to Craig Silberschlag and Grant Williams…read more From being met by Craig, who was a great sales person, at the front desk to working with Grant to get the truck I wanted transferred from another dealer and processing a great deal, I had a great experience. Looking forward to a great relationship with this dealership.

Thank you so much to Kristen, the manager, and absolutely everyone at Lexington Park Chevrolet…read moreBuick GMC! I had been looking for a good vehicle for a long time, and I was incredibly lucky to find one with these guys. I'm absolutely blown away by the level of service they provide. I chose the vehicle completely online because I'm from another state (Florida). The team took an incredible number of photos of the vehicle, showing me absolutely every angle and every detail -- even the smallest scratches, since the vehicle was used. They also provided me with a full service report on the vehicle, and, looking ahead, I can say that it matched the vehicle 100%! They handled the paperwork quickly and found me a great financing option. They also helped arrange shipping the vehicle to me. Overall, what I want to say is that these guys really know what they're doing. When I'm looking for another vehicle in the future, I'll definitely check their website first! Thank you again for such an amazing experience!

My last two visits for service they actually did provide the complimentary car wash so I'm being…read moretrue to my word and adding a fourth star. I was there today for a 30,000 mile check which I had scheduled via telephone the previous week. When I arrived there was no record of my appointment, but they still managed to squeeze me in and the service was accomplished quickly.

Super unprofessional. Couldn't even get a follow up call from the salesman on a financing status…read more Do yourself a favor and go down the street to Nissan. They are wonderful!

Service is terrible...promises never kept! I have stopped counting the number of times I have been…read morepromised a Lincoln loaner for service to be told none are available after making an appointment 30 days prior to the service date. It is very apparent that management just doesn't care!!

From the owner: At Lexington Park Lincoln we have a strong and committed sales staff with many years of experience…read moresatisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Lexington Park Lincoln offers the full line of new Lincoln vehicles, in addition to over 400 pre-owned vehicles.

My family has been doing business with Toyota of Lex Park for years, since it's been CMA customer…read moreservice is consistently disappointing - the service work itself has been fine. Each visit involves poor communication, incorrect information, and a rude, unprofessional attitude--especially from one staff member who is repeatedly unwelcoming and dismissive. That kind of experience overshadows the quality of the actual work. At the end of the day, the front desk / administrative is the face of your business, and right now, it's driving customers away. Because of this, you've lost my business and my family's. Management should seriously address, train and improve customer service.

What a terrible company, the service manager was terrible to deal with and my car never got fixed…read more I will never go back there for service, I would rather drive an hour away than deal with these people.