I recently had my car repaired at CARS, and I couldn't be more pleased with the service. From the moment I walked in, the staff were friendly, professional, and attentive. Michele took the time to carefully assess the damage to my vehicle and walked me through the repair process with clear explanations and a realistic timeline. The quality of the work was outstanding. My car looks as good as new--perhaps even better! They paid great attention to detail, making sure everything from the paint job to the alignment was flawless. They even went the extra mile by cleaning the interior, which was a thoughtful touch. The turnaround time was impressive, with the repairs completed right on schedule. Pricing was transparent, and there were no hidden fees, which I really appreciated. What stood out most, however, was the customer service. Michele kept me updated throughout the process and was genuinely interested in making sure I was satisfied. It's rare to find a shop that combines such high-quality work with excellent communication and care. I highly recommend CARS for any auto service!!They've earned my trust, and I'll definitely return for future needs :) read more

I've had the pleasure of using California Auto Repair Salinas for multiple repairs on my vehicle. I have to say, I was extremely impressed with their service. First of all, Raymond García and the team at California Auto Repair Salinas was incredibly responsive. Whenever I called, texted, or emailed with a question or concern, they got back to me quickly and always made sure to keep me updated on the status of my repairs. Additionally, I found the value at California Auto Repair Salinas to be amazing. They were able to complete the repairs at a much lower cost than I was expecting, and they even provided me with a detailed breakdown of the work that was done so I could understand exactly what was involved. Finally, the location of California Auto Repair Salinas was extremely convenient for me. It was easy to get to and there was plenty of parking available. Overall, I would highly recommend California Auto Repair Salinas to anyone in need of auto repairs. They provided top-notch service at an unbeatable value, and I will definitely be returning to them for any future needs. read more

Just wanted to start by saying thank you to Michelle and the rest of the team for helping me out with my car. From the first day I walked in, Michelle was friendly, honest, and very helpful. When it was time for me to drop off my car, I had to leave for vacation, but she reassured me everything would be okay. I knew my car was in great hands, and she kept me updated every step of the way. Today, while heading home from vacation, I got the great news that not only did they clear my check engine light, but they also smogged my car for me as well. That's one less thing I have to worry about after a long trip home. The best part was they always checked with me first before doing anything, so there were no surprises. Now I can drive home stress-free and not worry about getting pulled over lol. And when it's time in June to hand the car over to my son, everything will already be done and ready for him. I will definitely continue coming back and referring people to C.A.R.S. Thank you again Michelle and the whole team -- I truly appreciate you guys! read more

I recently had the pleasure of visiting C.A.R.S for a routine maintenance check, and I couldn't be more impressed with their service. From the moment I arrived, the staff was welcoming and attentive, ensuring I felt valued as a customer. The technicians demonstrated exceptional expertise, thoroughly inspecting my vehicle and providing clear explanations of the work needed. They offered a detailed estimate and took the time to answer all my questions, which I greatly appreciated. What stood out most was their commitment to honesty and transparency. They didn't attempt to upsell unnecessary services, focusing solely on what was essential for my car's well-being. Saving money in the economy is so important. The cost was reasonable and fair. This level of integrity is rare and truly commendable. The quality of the work performed was outstanding I highly recommend C.A.R.S to anyone seeking professional, trustworthy, and efficient automotive services. Their dedication to customer satisfaction and quality workmanship sets them apart in the industry. read more

I can't recommend California Automotive Repair Salinas (CARS) enough! After an unfortunate accident, I was stressed about getting my car repaired, but their team made the whole process so smooth and worry-free. From the moment I walked in, the staff at CARS greeted me warmly. Michelle and Raymond treated me with professionalism and respect. They took the time to explain everything clearly, from the repair process to the timeline and costs, which I really appreciated. Michelle is amazing. The actual repair work? Flawless! My car looks as good as new. They paid attention to every little detail, and their craftsmanship truly exceeded my expectations. They also kept me updated throughout the process, so I always knew what was going on. The level of communication was impressive, and it really set them apart. If you're looking for a collision repair shop that's trustworthy, efficient, and delivers outstanding results, this is the place to go. read more

I had the pleasure of taking my vehicle to repaired after a major accident. I was met by Raymond at the front desk whom examined my vehicle. After examining my vehicle he was able to talk to my insurance to ensure I wouldn't have to deal with any of the back and forth. When I picked up my vehicle Hank went through the vehicle and explained all the work that was done. Overall these two are hard working guys who do right by their customers. I don't see the logic in going to any other place: This is the place to get car repairs done and you won't be sorry. Honest as the day is long, hard working and probably the best rep in town. They are always busy and they work hard and don't waste time. Never had one complaint. Let these experts take care of one of the most important tools in your life. I do. read more

I was driving to Santa Barbara to spend spring break with my daughter when my car broke down just past Salinas. My tow truck driver recommended CARS to me and took me straight there. Within a short while they had diagnosed my problem (a bad starter motor), ordered the part from across town and had it installed while my son and I waited. They are the kindest people I've met in a long time and genuinely care about their customers. We were on the road in a very reasonable amount of time for a very reasonable price. I cannot recommend them more highly. read more

My experience was THE BEST anyone~anywhere could of had‼‼ Considering the details and always the doom and gloom of having a "fender bender"...this company and their MAIN SPOKE PERSON, Michele/GM, not even only gave me HONEST & DESCRIPTIVE DETAILS, but w options and TERRIFIC follow thru by their mechanics and the detail guys behind the scene. FIRST CLASS Business, and a company that DELIVERS based on their Follow-Thru. After meeting the OWNER, who stands behind his employees~this choice is a No~Brainer Choice... read more

I had my Honda Pilot serviced recently and I was impressed with the customer service and quality of the repair provided by CARS. Ray Torres is very knowledgeable and provided me with a very reasonable estimate for the repair. Michele was great working with my insurance to ensure that only quality parts were used. The amount of time to repair my vehicle was reasonable (about a week). I'll use them again in the future if needed. They provide good results. read more

Great customer service, I was greeted by Michelle who was very friendly and helpful. I went in because my air conditioning wasn't working. Raymond was able to get the parts I needed and placed on my vehicle the next day. They also offer financing which was my biggest concern since car repairs usually end up being high. But thank god it wasn't the case here! Walked out paying cash! CARS is affordable and they provided quality services. read more

C.A.R.S went out of their way to make us feel comfortable and made the whole process of getting our vehicle fixed correctly and in a timely manner, very easy. They did an amazing job and our vehicle looks brand new. We definitely will be going back for other services in the future. And we will tell our family and friends about the excellent service and customer care especially from the manager Michele. read more

Tore my front bumper out on an accident and they were so helpful on figuring out what to do, Michele took care of me and made me feel great about this stressful situation with insurance! Highly recommend, they also made sure I got the best value for the parts I was getting in, drives like a dream. Thank you so much! read more

Took my 2007 Chevy impala for rear end damage and I'm glad I did, clean work also, the people in the front office were nice and made me feel comfortable leaving my car in their hands, reasonable price for the quality of work, overall, I'm satisfied and would recommend these guys read more

I took my 1980 Chevy Blazer to get the rear window crank door fixed. they took me right away and did an inspection excellent job on the repair. They did the repair right on time. excellent experience with Michelle and Raymond. read more

Excellent customer service! The knowledge and communication is more then I expected! I am from out of town and I was able to get my truck repaired and on my way. read more

Amazing service and work the team got me in and out quick and clean they guided me through my whole insurance claim and advised me every step of the way read more

Great place for all your automotive repairs from collision to mechanic work. Stop and let the staff at C.A.R.S. help you...