If I could give negative stars I would! Placed an order a few weeks ago and in the process (and unknown to me at the time) a blatantly erroneous shipping address was auto filled into the order form. Any normal human being would have seen this address and immediately flagged the order and questioned the buyer PRIOR to shipping. But this stellar business decides to ship it out to the obviously incorrect address. After shipping they email to confirm my shipping address and then we were hit with the "oh sorry, if you want your order you'll have to pay us an additional $9.99 to cover a new shipment" Rather than do the right thing by their customer (who has ordered in the past with no issue) they effective hold your order hostage for ransom for an error they should have immediately caught. To make matters worse they now refuse to refund my order at all. Will NEVER order from this place again and I hope others will re-think their orders as well read more

carseatcanopy - The ransom letter - Baby Gear & Furniture Near Me - Pleasant Grove, Utah

Customer service is horrible when trying to reach them. Took me 2weeks to get someone to help me. I receive a bad embroidery on the car seat cover. They won't take it back to fix it but want me to order another one and pay for shipping do to there error. The placement of the embroidery was horrible they told me they don't have no control of the placement of the embroidery so if you get anything with embroidery be care full you might not get what you want.. they was not really wanting to help me.. they only offer me refund on the embroidery 8.90 is what I get back I did have a gift card but I had to pay for shipping they could have at least refund the shipping as well. Very disappointed in this company. They should let customer know that they don't control where the placement will go/ don't fix the stitching and you get what you get.. read more

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They always offer promotional codes, so their products are practically free. You just have to pay shipping. I've ordered from them twice & have family who's also ordered from them. Never heard any complaints. The first canopy I've ordered 3 yrs ago. The canopy arrived in a little over a week. I had so many compliments. It also held up in so many wash cycles. This time I ordered for my friend. I was so amazed bc I received the package 3 days after placing the order. Again the quality is great! I see people complaining about the gift cards being fake. They worked for me! This is why I love this company. It helps parents save money & be able to afford everything for our babies! read more

Shady company. They sent a card full of their fake gift cards to my mothers address which congratulated my little sister on being pregnant. She's not pregnant! I can't believe they would engage in such unbelievably tone deaf marketing. Incredibly invasive and disconcerting for my mom to think that her daughter was hiding a pregnancy from her. Jenny Boscoe, you need to issue a public apology and rethink your marketing strategy because this is tacky, thoughtless, and predatory. Also, it looks like your products are junk and so is your customer service. Way to pray on young mothers who are trying to save money. read more

carseatcanopy - The card, and "gift cards" - Baby Gear & Furniture Near Me - Pleasant Grove, Utah

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Es la peor tienda, compre algo por error nunca lo abrí y les deje saber que lo quería regresar y me dijeron que no podía la calidad de las cosas es malísima y esta muy caro. read more

I do not recommend ordering from here. I got a bunch of coupons in the mail, not sure where they came from but I was excited to order some stuff so I placed an order for a custom made car seat canopy. Shipping was high af of course! Anyways, I waited 2 weeks just to get the WRONG ORDER! I contacted them via chat and was told to email them now let's see how fast they move to replace my order and ship it to me. My baby is due in a week so I'm honestly annoyed. And the one they sent had a funny odor and it looks very cheap. read more

carseatcanopy - What I got vs what I asked for ‍ - Baby Gear & Furniture Near Me - Pleasant Grove, Utah

So i got the pack of gift cards like others on here but had a perfectly fine experience. Picked one i liked, got it for free, payed like 10 bucks in shipping and got it within the week. My baby isn't due until October so I haven't used it but it looks like it will work fine. Can't beat a free item when baby gear is normally so overpriced. Id recommend them to others! read more

What you save in the gift card, you pay in the shipping. The gift card only covers the merchandise. I believe it's drop shipped from China and the shipping you DO pay, pays for the merchandise.I ended up paying 18 dollars for a 6 oz package. The sales form and what I had agreed to pay in overage was $3. Beware. read more

This company is okay however I made a order looked at the order to see I had ordered the wrong car seat cover so I emailed the company back to change to order with in 5 mins the lady told me I couldn't change my order, then another lady told me she will change my order because I emailed them with in five minutes, they still sent me the wrong car seat cover and it was a gift for someone else if you ever called the number they don't answer the phone I guess the best way to talk to them is by email... And that's not good. read more

carseatcanopy - Car seat cover for baby's - Baby Gear & Furniture Near Me - Pleasant Grove, Utah

I got a gift card from my dr office and it would have covered the cost of their product and it qualified for a free shipping promo. However when I applied the gift card they advised I couldn't also use the promo. They wanted to charge $15 to Ship an item that would have cost less than $5 to ship. Someone already got paid for the gift care purchase, so I don't see any reason why you couldn't use both. They won't be getting business from me! I can buy a canopy cover for less than $15 on Amazon. read more

Lemme guess you're here because you got a bunch of amazing gift cards from your OB! Let me start by saying congratulations on your pregnancy! I hope you have a fun and healthy pregnancy! Also, all the gift cards are a scam. They are not "gift cards", they are promotional discounts. All the companies are run by the same people. All the companies even have the same webpage set up. You do not get to stack with the catchy "FREESHIP" code they all offer. You also don't get to use the cards to cover processing fees, Good luck using these cards without spending at least $16.97 PER SITE. Total waste of time. Very disappointed in my OB for even giving these damned things out. read more

I ordered 2 of the car seat covers back in March when I found out I was pregnant. Yes that was a while ago. Well I'm due next month and started washing all baby's things. After washing one of the covers, the quality of the product showed its flaws. Every sewer knows that washing and drying the material prior to seeing will keep it from shrinking after sewing. So because my order was back in March and it's now Sept they will not replace it. Not that replacing it would help since they are not even being sewn properly. Very irritated. read more

carseatcanopy - Baby Gear & Furniture Near Me - Pleasant Grove, Utah

Was extremely pleased with my order. I used a code to get a free canopy and only paid $10 to add on another. I received my products quickly and would absolutely purchase from this company again! read more

We placed an order they gave us a tracking number that never pinged usps ups or fed ex wasn't a real tracking number. Their website said our item was delivered even though it never showed up in any mail carriers database. The item of course never actually came now customer service won't respond to our emails and we're out money. Honestly thinking about contacting a fraud attorney about this and hope their website gets shut down read more

I had a really great experience buying a canopy. I had to change my address last minute and they did the change very fast. I left a message on their customer service phone number and they called me the next business day. I ordered a canopy with a name embroidery and it looked so good. Great quality, and very well made. I have ordered about four for baby showers and they are great quality gifts. I truly recommend this product! Thanks read more

Cheap but so is quality. Doesn't stay in car seat well and it's starting to fall apart and I've only used it 3 times. Only writing the review because the owner started texting me to write one ? Super creepy and unprofessional would not recommend read more

This company isn't actually "free". You'll notice that you can either enter a "gift card" or a promo code. That's because the "gift card" gets you the cover for "free" but you pay $15 for s/h. To ship a foldable, cloth cover costs only $2-$4 so they are making back their s/h fee plus extra and you think you're getting a steal. This stands out even more if you use a promo code on the site. I tried a 50% off one and sure enough I got a cover from $50 down to $25, but now I qualified for free shipping. How amazing! Now I get to pay $25 for the $3 cloth instead of just $15. Overall, the model of the company is clever in that it makes you think you're getting a sweet deal, when in reality they are pricing themselves very high so they have offer steep discounts on items that really only cost $2-4$ to make. read more

Due to Covid and relationship issues, I had to quickly move, unexpectedly from my residence, 2 weeks after giving birth. That same day, I requested & paid for a change of address with USPS. My package never arrived & continued to the old address. After I reached out to Canopy Couture twice, they never got back to me. I received a text from a "Scott" who requested me to post a customer review on Yelp. I explained to him of not receiving my order. He sent me the shipping & tracking information, which I had, that it was delivered to my old address. I explained I moved, requested and paid for forwarding and change of address. I also asked my landlord & neighbors if anyone has seen the package & no one had received nor seen it. This company gave me the run around of requesting proof of change, to contact USPS, & wait another week. Scott also mentioned, "if you don't receive this from the forward by Monday, please let us know so we can resolve this for you asap." I gave them 2 weeks & nothing showed up from Canopy Couture. I had to explain myself again for the 4th time via text. They wanted to charge me an additional $9.95 via text and $14.95 via email to reship to a "different address." I contact Paypal, whom I purchased through & opened a dispute for the charges. They now offered a partial return of $10 & not the full $25 (after their promotional coupon). Therefore, BEWARE, YOU MAY NOT RECEIVE YOUR PACKAGE & YOU ARE GIVING AWAY YOUR MONEY TO THIS BOGUS COMPANY THAT SEEMS TO SCAM ALOT OF CUSTOMERS BASED UPON THEIR REVIEWS!!!! read more

I received a "gift card" from a maternity clothing store and thought the covers looked cute. I picked two out and found that I was being given a deal to get the second for $10 (which is basically the price of the other with the gift card promo). One of the covers was on backorder for a month and the other was available now. Shipping was $18 (which is fine), but I noticed the whole order had a ship date of the end of November rather than earlier for the one available now. I messaged Customer Service and didn't receive any of your typical "thank you for your inquiry" or anything, just a response of "we don't split shipments so they'll ship together". I asked what would happen if the one available now goes on backorder or it gets further delayed and was told the backorder date shouldn't change (but no way to guarantee). I was told that I could place a second order and that they couldn't honor the $10 price for the second, but I could use the same gift card to make that order $10 (which leads me to believe that their products are horribly overpriced if they'll let me keep using the same card and pay $10 for supposedly $50 covers). While this sounds good, it leaves me paying a second $18 shipping fee for something that should cost no more than a few bucks at most to ship and it not my fault that they are holding the cover available now for over a month before shipping it out when I've paid for it. I let them know that wasn't a great business practice and I would be finding another place to shop and received a "Okay thank you have a great day!" back. Clearly they need better training for their Customer Service reps as well as a way to satisfy their customers without holding their money and available merchandise for over a month with no shipment. read more

Please do not order from this company. They have awful customer service and do not resolve issues.

This company has terrible customer service! I spent almost $100 on my order only to find out the whole caboodle set does not fit my car seat. Their website says minor alterations may need to be done, which is fine, but when I got my order the entire thing did not fit! One size fits most is then written on their pack slip which is not on their website and that shouldn't even say that because it is more like one size fits chicco(look at their website videos, they use chicco carseats in everyone). I have never seen a worse display of customer service in my life and I have worked in restaurants and retail and I am a manager. I will be telling everyone not to shop them because that is absurd. Oh and their reason for not refunding at least some of my money is that I used a gift card promo code(which they offer on their website every time your on there)...needless to say I hope they see this and that they come to their senses. read more