It was an okay experience here, i did end up getting my new 2027 Honda HRV, but the manager or…read morewhoever it was , was very passive aggressive and crapping on my 2018 honda civic and gave me a trashy trade in deal did not give them my trade in and manager also was trying to give me and my fiance relationship advice, kinda odd but yea. my sales guy was very transparent and sweet to us i wish it was just us talking to him instead of the manager.

IS -5 AN OPTION???? Terrible service, customer interaction and communication plus zero reliability…read more If you want to buy a Honda vehicle, Ourisman Honda in Laurel, Maryland is not the place to go, especially for repairs..... I bought my 2024 Honda CRV 3 years ago and absolutely love my car. I take it in for maintenance regularly and if something shows up in the "yellow" it is remediated. So imagine my surprise last week when i got a call from my Service Manager, Stephen, who informed me that my rotors were "weathered" and my tires were bad. I played the dumb woman routine and asked those all important questions. "Will you need to replace my brake pads?" Stephen said no, they were fine and could be installed back on the machined rotors. Then he said the tires were balding and not in good shape and needed to be replaced. Overall cost was gonna end up around $2K+ for that work. That is all he was able to say, because at that point I cut him off and said, "I DON'T BELIEVE A explexitive WORD YOU SAID!" Why, you ask? Well anyone who knows anything about a car would tell you if the rotors needs to be machined/replaced, you put on new brake shoes. The tires were replaced 10 months ago because I wanted a better thread tire than the standard stock put on. So I called their bluff. I picked up my car, did a PM check on it and scheduled an appointment with a TRUSTED certified mechanic the next week. Guess what was found???? Nothing wrong with the brakes, rotors, calibers, coolant system, or any other system within my car. In fact, I was told the car is in extremely good shape and if they wanted to be picky, they would need to replace my rear differential fluid, which I gave the go ahead for. I have a serious problem when someone tries to pull the "It's a woman and she won't know any better so let's fleece her routine." I called Stephen out in person and I can tell you if you want a car, keep rolling down the road. Very disappointed and frustrated and disenchanted that this happened but more disappointed that OURISMAN HONDA is not trustworthy.

My favorite car dealership, I would recommend it to anyone that's looking for a car and doesn't…read morehave good credit or no credit. They offer good in-house financing too. Give them a call and ask for Ludwin or Richard

If looking for an affordable deal on a car this is def the place to go! I've gone to Fuentes motors…read moreto get oil changes, they've always been extremely nice and professional, they have a wide variety of makes and models to choose from, i would definitely recommend them for your next car purchase.

friendly professional staff sergio was patient and made sure…read moreeveryone was happy guy, manager, made sure to give the best deal. thank you so much for everything

We went to the Temple Hills facility. They had given our son a completely pre-approved letter for…read moreno money down. However, when we got there, all of a sudden they wanted our son to talk to the bank, then they wanted a down payment, then a co-signer. Mind you, our son, who is employed full time, making good money, and been at his job for 3+ years, had a fully pre-approved letter that stated all he had to do was come in and sign the paperwork. THEY ARE LIARS. DON'T GO THERE.

I was shopping for a VW Tiguan SE 4 Motion in Monterey Blue for my daughter. I contacted between 5…read more& 10 dealers and only 2 would get close to the deal I wanted. And only 1 would get the color she wanted - Ourisman VW in Laurel & specifically Isaac Chee the General Manager. What a 'mentsch'! He was upfront & easy to deal with from the beginning. By the time we arrived at the dealership, my daughter's vehicle was prepped, and all she had to do was the paperwork. Most other dealers had salespeople deal with me & they gave me the absolute runaround. I highly recommend Isaac Chee & Ourisman VW in Laurel!!!

*UPDATE* Here we…read moreare almost two months, two temporary tags later and my Wife STILL has not received her hard tags! My Wife reached out to Savannah multiple times to inquire about the status of her tags and the communication has been dreadful! Had we known this process would have dragged out like this we would have NEVER purchased a vehicle from this slothful place! Do yourself a favor and avoid them at ALL COSTS!!!

This is my second time purchasing a vehicle at Sheehy Toyota of Laurel. Kevin, Miles and Lisa were…read moreamazing to work with. Miles did an excellent job explaining to the differences between the limited grand highlander and the Platnium grand highlander. He explained all the features for both. Lisa was my finance manager and she did an amazing job explaining the different options for the warranty and service plans. I am truly happy with my purchase and I am loving my 2026 Grand Highlander Platinum!

While the sale was good, the back office drags their feet. My temporary tags are a week from…read moreexpiring and still nothing from the dealership. Note to the wise, call often and talk to the same person every time so they know your issue. If that person is not there, leave them a message. Be proactive... call often... stay on them.

VIPRE is a good place to buy a used auto, but a bad place to get it repaired. I bought a late…read moremodel Honda hybrid from VIPRE, and have had decent luck with it, but the few times I brought it into them, the bill was always near or above $1,000. In one instance, they charged me $1,200 to replace ONE headlight, and they didn't even fix it correctly- I had to bring it back in because the mechanic hadn't replaced the "igniter". The other headlight went out 2 months later, so I took it to a recommended moonlighter mechanic- he fixed the set-up without fuss for $200, and a year later it's still running strong. I really don't think Shamit and crew are intentionally trying to rip customers off, I just think there's a disconnect between the management and the repair side of the business. And, if you get caught up in that "disconnect", it will cost you thousands of dollars. Shamit has never fixed this issue, so beware to the car owner looking to get a repair. Needless to say, my next used car will probably be purchased at VIPRE, but my repairs will be going elsewhere. Three stars: good cars, bad repair service.

Vipre has fair pricing and that are ethical in their approach to sales and service. I keep going…read moreback to them and I get the impression that most of their other customers do. I get this impression because of what I see when I'm in the waiting room. Service is scheduled well and there is never a long wait for repairs once you're scheduled. If you have a mechanical emergency, they work with you in a very understanding manner.

HIGHLY RECOMMENDED. I have twice used Allan's for collision…read morework. For my first repair--a dent on the front passenger side panel--I went to several other body shops to get estimates. It wasn't a pleasant process. Long waits, requested fees, high costs. Allan was different. Low-key and straightforward, he was quick to give a fair estimate. His shop then did the work exactly as promised and on time. My second repair was to have a side view mirror replaced. After checking the cost of the part at the dealership, I got an estimate from Allan. His price for mirror AND labor was considerably less than the "part only" dealership cost. The mirror was off-brand (Allan asked if that's what I wanted), but it looks the same and works just fine. Again, the work was done on time. I see that Allan's specializes in car sales. I don't need a car right now, but if I did, I would visit his lot. In the meantime, If I need body work--God forbid--I'll call Allan.

Allan is a great guy, very down to earth. Good prices, won't try to cheat or upsell you. Covers all…read morebases, very transparent and knows his stuff. Bonus- you can go back to him for all your mechanic needs. ;)