Highly recommend Frontier Glass! Their staff is great! Everyone is very knowledgeable and friendly,…read morethey really go out of their way to help you out! Their quality of work is excellent too. the whole experience was hassle free. Everyone gets annoyed when their windshield cracks, the guys at Frontier Glass make it less annoying! Thanks guys!

From the owner: Frontier Glass has been family owned and operated in the Buffalo area since 1920. Not only do we…read moreinstall auto glass such as windshields, back windows and door glasses, we also install side view mirrors and can reattach review mirrors. We work on most heavy equipment glass as well, tractor trailers, back hoes and other heavy machinery. We also work with plate glass for, tabletops, wall mirrors, glass shelves, cabinet glass, plexiglass and safety glass. Not only do we do all that, but we have a glazing division that works on house windows, thermopanes, storm windows, entrance doors and commercial storefronts. We also install custom shower enclosures, measured to fit your space. Our company also became a certified Women Owned Business in 2018.

The work was done neatly and in a very short time, skillful in their trade. Shop is tucked neatly…read moreinside a complex. They guarantee their work for as long as you own the car. Now top that!

Great service that will travel out to your home and repair your windshield and even offer a free…read moregas card! Very nice people that actually get the job done on time and well. Strongly encourage people to try them!

Beware, not only of Ziebarts questionable pricing structures, but also sweet deals promoted by…read morelocal radio stations. I purchased a gift certificate through sweetdeals for Ziebart. This certificate was supposed to save me $125. After making arrangements to have a remote starter installed I was talking to the salesman and when I mentioned the certificate he said Hold On The price of the remote starter went up $120 Said something about the $379 being a "promotional "price. So After paying sales tax this certificate will cost us money . Complete deception. UPDATED REVIEW: Updated stars to 4 from 1. This is due to their customer response. They responded from the corporate office and took care of me at the local level. The salesman at the shop (Joe) was really nice and easy to work with. I would have upgraded to 5 stars except I still don't like the pricing policy. The price everyone pays should be the "retail" price, not some made up inflated price.

Customer service and support, I understand that the rustproofing I'm asking to be done takes time…read morealthough being a senior citizen and a one car household they are not accommodating to get your vehicle in a timely manner giving a 3 hour timeline to pickup and then not a guarantee to be able to have back when required , I have appointments that I set for medical services that are required for our house hold that I do on my day off , I had cancelled all appointments for this week with the exception of the one I can't miss a requirement weekly for a on going treatment I made it for as late as possible and Only asked for them to either loan me a vehicle to use or have it back in the hour limit they gave to me if 6 hours , I still have to work at 70+ years of age to make ends meet , they do not have consideration for a customer or their needs

Extremely personable when first called, helped with insurance, got me in right away, working around…read moremy work schedule, and got my car in as soon as I came. He explained before I came in what was exactly needed and what my windshield had as far as the camera, defroster, and sensors. Spent time to be sure glass was put in correctly and did not rush. Explained what to do and not do for the next few days and even gave some swag! I know why this is an insurance-preferred place - they are AMAZING! And if insurance does not cover, they are extremely reasonable with their pricing. If you do not have insurance or do, definitely call this shop FIRST! You will not be disappointed.

Great service, facility and workmanship. Kept me informed on the status and when the job was…read morecompleted. Went over the process, very professional!

Sent to this company through insurance. Clean hand off and very communicative. Received reminders…read moreand such. Technician was very friendly. Everything seems good. I'd just say that there was/is debris from getting my windshield changed. Some on the dashboard and a splatter of the glue on the hood of the car. I hope that washes off easily. Waiting area story time: As I'm waiting in the waiting area, someone is having a phone call on speaker phone. That's not the most considerate, yes, but I don't know how long they've been waiting. One of the staff, then, hangs up a passive aggressive sign saying that people should not be on speakerphone in the waiting room. I find this rude considering the staff member didn't even address the customer. Just hung up the sign to guilt the customer outside. Thankfully, it's decent weather out. Also, the check in area is weird. It's a big opening and there are two desks. Instead of getting up to address people, you have to yell for the staff to hear you. And you have bad luck if two people are checking in at the same time. We were basically yelling over each other to be heard because the staff weren't getting up from their desks. Restructure the check in area so it's not so rude and an issue. Infomercial on the TV my entire waiting time. Ugh. If I need this service again, I'm just going to ask them to come to me. The office is not pleasant for reasons above. But I'm guessing their mobile service does much better.

Crack in my windshield from a road trip and went online to their website, insurance paid for…read moreeverything, super nice in person when I went to their shop and the phone customer service was amazing

Excellent service and communication from staff on status of vehicle. Car was fixed perfectly and…read morereturned in dealership delivery condition. Go here.

I would highly recommend Ventura's. Not only is the work thorough and well done, but Bonnie will…read morekeep you up to date on everything and is super friendly!

A day before I was supposed to leave to go visit family for our Christmas gathering, my rear glass…read morewas blown out. A national chain couldn't get the work done for over a week! I stopped into West Herr Auto Glass in Williamsville and I was absolutely blown away by my experience. I was greeted by Julia who ran point as my service advisor. She explained every step of the process to me so that I understood what was going on. She even recommended a decent place to get breakfast while I waited. Becky handled getting the fix transferred to West Herr Auto Glass from the national chain and managed that whole process with my auto insurer herself. Brian explained the issue with the windshield wiper that was encountered. And I have to mention that Julia, Becky, and Brian were understanding, excellent communicators, very friendly and personable, and frankly blew me away with their professionalism, understanding and execution of the business and how they handled me as a customer. Needless to say, Julia, Becky, and Brian made a lifelong car West Herr Auto Glass customer out of me that day. They got me back on the road to work as a part time rideshare driver and more importantly, they enabled me to get home to see my family to celebrate Christmas together 2 hours away; a drive that would have been extremely difficult to do with a blown out rear window. Thank you Julia, Becky, and Brian!!!

I remember a time when shopping malls were in their heyday. I'd always try to walk a distance away…read morefrom the guys at the kiosks who would try to sell you windshield chip repair. I always thought it was unusual -- who would be out shopping for clothes and think, "Oh yeah, I've got a chip that should be repaired"? Some years later, I found myself with an annoying and potentially dangerous stone chip, about half the diameter of a bb. Worryingly, two cracks appeared to be increasing in length away from the center, about half an inch on each side. I finally figured I should take care of it before it gets worse. Instead of going to the mall, I decided to search Yelp for a highly recommended, locally owned business. That's how I found Frontier Glass. I've been familiar with their name, but hadn't done business with them. As usual, Yelpers did not steer me wrong. I phoned in the morning, and they asked me to stop by so they could take a look. I showed up just before 4:30 -- I knew they closed at 5 and worried I might be too late. They took me in right way, gave the chip a look over, explained how the windshield is constructed and how the procedure works. They advised that there was always a chance that the cracks could get worse once they pumped resin into them. I said I'd take my chances -- it was either that or I was looking at (through?) a new windshield. 15 minutes and $50 later, I could barely see where the chip was. Great customer service, quality work, reasonable prices, local, woman-owned business. 5-stars on all points.

Frontier glass on Clinton St. in Buffalo Ny..is the best place to go.. they are very friendly…read moreand professional and the prices are very reasonable.. I've been going there for years now.. getting a new windshield for my car, also my truck ..I would recommend this place to everyone...Joan Gibbon.

Haven't had any work done, as yet. But meeting Glenn was a real pleasure. He gave the impression…read morethat he was seriously interested with my needs, although it was difficult since I did not bring the damaged vehicle. I intend to do just that, once the weather breaks a bit. No fancy shop; no annoying receptionists. Just an old-school pro who "says it like it is". I am anxious to give him a try at my vehicle, which I cherish. Once the job is accomplished, I shall return with an honest appraisal.

Glenn Michael is upfront-straightforward- has excellent communication skills. Extremely happy with…read morethe work done on my Mercedes-Benz. Would absolutely use his service again.