So many reasons not to use this company. The latest is them charging me $85 plus tax to come get…read moreand deliver our golf cart that has been broken for almost a year after them replacing the batteries. They replaced the batteries (took over 2 months) and ever since the replacement the cart would not work correctly. We kept telling them it was a wiring or bad battery issue. They picked up the cart three times and brought it back to us basically telling us we were the crazy ones. This last time they picked it up and finally found it was a bad battery and wiring. Ding ding ding. Like we said. I'm irate at the fact they would even ask for money from us after not being able to use the cart for nearly a year and leaving us stranded 3 times after it broke down right after telling us everything was okay. First time they delivered it we tried to use for Halloween but none of the lights worked they forgot to plug something in so we didn't get to use it, they picked it back up bright it back we tried to use it for a Christmas parade and got stranded a mile into it with the cart jerking and shutting off, they picked it up returned it for a 3rd time we paid to have a $100 battery meter, this time I got stranded picking up the kids from school with the battery meter full, it just shut off no power to the cart but they still didn't believe me that the cart was charged even with photo proof. All in all they had our cart more than we did this year returned it 3 times with nothing fixed. Funny thing is I was going to add a tip that they made things right but after them charging us anything do not so business with this company. I will attach all of our emails and photos when I get a chance. Originally when we bought our cart they said it would be 5-6 weeks, yall it was about 3 months. Just this 4th time them having it to fix it, under warranty, they had it for nearly two months. Do not trust this company. Even today he called and asked if I would be home this afternoon, he explained they were currently loading the cart and would be by about 1pm and would that be okay. I said yes, made my way back home to be there for them. I arrived home at 12:30 waited until 2:55, nothing. Then at 3:10pm I get the call the driver is there to deliver the cart and they can't leave it because they need to collect money. We have never been so inconvenienced by a company. Do not go through the hell we have with this company. Save yourself the headache and use Kenfeild. I used kenfeild for years working in the apartment industry and never once had an issue with them. Used them at 4 properties I managed and they were incredible. Sadly they didn't have a cart when we were shopping and that's when we made the mistake of using Ennis. They did replace the charger, which had had zero complaints about. Blake seemed to want extra praise for doing that, thank you for the new charger. However it was not something we complained about or asked for. Our old charger worked just fine.

Nice people but there's a big problem with their customer service. First time was a bad battery…read moreissue that was under warranty. Took forever to get this resolved and then they charged for pickup and a few other misc things. All while under warranty Another time I needed a replacement key. They said yes they have one and just come by and pick it up. I mean Liberty Hill is close to almost nothing. I go by and they said this particular Yamaha cart has a specialized key and they can't get the parts at this time. What? A key? I called back to speak to someone and they said they would have to call me back later in the day when they weren't so busy. Well, it's two weeks later. I'm taking my lumps and moving on....

Service is so so. I don't feel that they're overly friendly or falling all over themselves. They…read morereally help you that much. Nothing in particular, just attitude.

Owner Cliff Goodwin is a very angry person. He lectured me about when I could pick up my golf cart…read morefor routine maintenance. If that wasn't enough, when I brought my golf cart back the next day so they could finish the job, he lectured me again. He also yelled at his employee who was bringing me a loaner cart. I told his employee that I didn't know how he could work for such a person. He threatened not to let me come back for service again. He doesn't have to worry about that. I never want to do business ever again with such a angry person. He just bought this business from the former owner. The Goodwin brothers also own Ennis Golf Carts in Liberty Hill. He won't do well in Sun City with his attitude.

These people are the absolute best! Nick, office manager, was amazing. I went in looking to buy a…read moregolf cart and knew exactly what I wanted. He was extremely helpful and patient with me answering all of my questions. On top of that the cart was about 12,000 and I thought I could just Zelle the money. Turns out my account is set up where I can only transfer $5000 per day. He was kind enough to let me take the car home still owing money on it. Of course, each day, I sent him money and paid for it within the three days as I promised I would, but what organization lets somebody take a vehicle home without paying it off first! The golf cart is amazing!! The only thing more amazing was how I was treated by Nick and the team at Kenfield!! Thank you again Nick!

Kenfield is amazing! I had my vintage vintage vintage (yes, very old) EZ golf cart picked up from…read moremy home a day after I called them. The golf cart had a couple flat tires and I was out of town but Kenfield pick up & delivery crew were so patient and offered to come back with new tires so they could roll it out for me. They handled my security codes to my house and garage to get in and did all this without me being there. This is a trustworthy company that still holds on to family values. You can feel that every step of the way from when you first call in for a quote to pick up, through payment, and through back to delivery. They never complained about how old my "baby" (what I call my vintage golf cart) was. My golf cart is very sentimental to me for soooo many reasons (my dad passing away & love of golf and the dear friends who originally allowed me to purchase her back in Maine) and they handled HER and ME with care. They got her serviced and back up and running so quickly at a VERY fair price. I thought it would be 3x more as I had neglected her for a bit due to life circumstances. Kenfield even delivered her back to me w/out getting paid. The ONLY company I trust and trust me too. I love a great business partnership which can be very rare in this world. They even brought her back to their shop so I could have her transported by a professional golf cart shipping company to me at my other home in another state!! They let me pay them remotely and even offered for me to send a check to save on the 3% credit card fee. I didn't take them up on that as they had already been so kind. If you need to purchase or maintain a golf cart, I HIGHLY recommend Kenfield Golf cars!! Thank you sooooo much Kenfield Crew!!

We bought our golf cart here & do our maintenance. Blake is absolutely Amazing!…read moreHighly highly recommend!!!

If you need your cart fixed, THIS is the place to go. Work done ON TIME, prices are exceptionally…read moreREASONABLE. The Owner is sooooo pleasant to talk with and very knowledgeable. Definitely our go to Cart Repair place, we are extremely rough on ours so we know we will be back, it feels good knowing we have a trustworthy place to go to.