I've been donating at Talecris Plasma resources since September 2018. I've seen employees come and…read morego but they also were always polite and professional. when something goes wrong they handle the situation very promptly and professional. The phlebotomist's they normally have on staff are very nice and friendly as well. My favorites are Ashley, Analy, Katherine, Taneisha, Ed, Kim, There are a lot of others I can name,and they all work with high energy with a smile. I will be definitely donating here for as long as I can. Thanks Talecris Plasma Resources

The staff conspired to have me and my husband deferred by giving me a test result for a false…read morepositive of syphilis.

I have been going to the location on Jacksboro Hwy for nearly a year and they have had their ups…read moreand downs. They were understaffed for a while and new donors would swamp the express line and cause the flow of people getting in there to halt. Waiting times were 3+ hrs. They have recently hired and have been training new staff and the line issue has been ultimately resolved. Good place, but they need to put more people at the screening desk.

Corporate has changed policies that put donors in danger. Some of the employees are not as well…read moreequipped to serve the donors and corporate has changed the policy to request an employee who is suited for the situation, thus leaving donors bruise and sometimes deffered. I spoke to the manager and their customer service line in russia and wasn't able to get an explanation of why?

The staff is exceptionally trained and well mannered. I've also been a donor for this company for…read morethe last 19 years. They're the best of them of all of all time.

Manager carissa and quality control by the name of jenny were cery rude when i voiced they arent…read moreplacing needles correctly and causing bruising and i was kicked out and asked to not come back for trying to do so.