I would NOT recommend this place for donating plasma! If you like your arm being bruised from…read moreinadequate training then this is your place. The so-called techs that do this obviously are clueless. How they ever passed their initial training or whatever they do to get certified is the most ridiculous thing I've ever seen. This place needs to be shut down ASAP!

their machines are a piece of shit. And most the women there do a piss poor job of trying do…read moreresolve the issue of any matter. They have the worst customer service of any plasma facility I've been to. You can tell that the women there hate to do their job. when your machine is green and ready, a lot of the women will have a full on conversation while you're finish and ready to go. The women are more concerned with gossiping than doing their job. they really need to be trained on good customer service and how to interact with people in dealing with issues that they're not accustomed to. Today a white girl actually sat a person before me because she was too busy chatting with the guy and didn't care I was in line first. That place is trash because of the lack of focus and care they have for us. I went to try in help but I won't be going back anytime soon

Shout out to Larry the phlebotomist. I regularly donate, and appreciate someone who gets it on the…read morefirst try, and I am not left with a bruise. I made my appointment online, got my questionnaire in an email, so by the time I showed up, we were all ready to rock and roll. I was the only one donating at the time (this locations is not nearly as busy as the Arlington locstion) and walked right into the prep room. My vitals were taken, and I was introduced to Larry. I was in and out in 30 minutes. Easy peasy.

The employees make you feel super comfortable here and I have not scared from donatingread more

The staff is so sweet here. It is a great way to help you community and make a little bit of extra…read morecash. Plan for your first visit to take 3 hours. Each visit takes about an hour total and the staff does everything to keep things moving. It is not painful and you can watch a TV show while you donate some much needed plasma!!

this place is terribly managed. there is no point in appointments when it takes an hour to get in a…read morechair. Then wait for another 20 minutes before starting. Then wait 10-20 minutes once finished with a needle in your arm. Go somewhere else

I use to donate blood very often and I use to go to the north Arlington location before they moved…read moreso this is technically the closer location to me now. Just like the other locations you are encouraged to make an appointment and check in ahead of time for faster processing. The staff here was great, the lady drawing my blood could not get the needle in my vein the first time so they took it out completely to prevent my arm from bruising. I really appreciate that because there have been times where I have gone to donate blood and the person has a big ego and goes 'no i can find your vein no problem' then they continue to move the needle around and keep poking me till I bruise. "oH IdOnT kNoW wHy YoUr VeIn Is HiDiNg" omg please stop lol. Is not my vein is you my dude. Anyways, love the snack cantina. Plenty of drinks and snacks and plenty of space to sit and chill after donating.

I really like this location. I make my appointments online, they are always quick to get me in, and…read moreI have had nothing but pleasant experiences with the employees there. I donate regularly and have been told my veins are ornery. The folks they have working here never seem to have a problem and RARELY do I have any hint of a bruise. The facility is clean, they either have good music or a movie playing, and they always have nutter butters. I can't complain.

coming in today, from what i read and how i was treated at BioLife , Id rather come over here and…read moredonate.

Well I'm back again. Here is another example of mis advertisement of information and the…read moreincompetence of the management staff. This text message was sent out and when you ask the manager was there a miss print he said no it's correct. Because you are unable to donate 6 times in 2 week time frame. Can someone please train your staff. That you can only donate 2 times in a 7 day period, because you have to have 5 days off in between. Thank you, Tammy

The lines are always SUPER long! If you plan to come here expect to be here for at least 3 hours…read more The donation itself only takes about 30mins... the people here are really nice. Started coming here to do research for a blog post, figured I'd keep coming I get to help and get Starbucks money to do it

Mckinney location has so many discrepancies in their testing equipment it's ridiculous. There…read morescales are off by about 7-8 pounds compared to my doctors scales and the "testers" and/or equipment is off. Don't waste your time. They also are the lowest paying plasma company. Try Bio Plasma in Plano.

Very skilled at the phlebotomist level. I've donated for a decade at different plasma donation…read moreproviders and CSL is the most proficient. Screening intake is private and expedient. Recommended.

Long wait but lot of $ per hour. Never messed up my stick and kind. Some locations are worse than…read moreothers but all the employees are 100%

Making an appointment and checking in with Crystal was fast & easy. The staff provided water and…read moresnacks for patients. Brittany assisted and checked on me during the entire process. My overall experience was a great one! When I donate again, I will choose this location. Staff members are professional and the facility is very peaceful.

Great people doing a great thing…read more This is the new/old location. This was the original site of Carter for many years and they decided to tear down the old bldg and rebuild a new state-of-the-art bldg in its place. These people really take care of you while taking care of our community. Everyone go and donate at the center of your choice. It's worth the pain of a stick in the arm and a half hour of your time - plus you get a stylish t-shirt for your trouble.

Today at Octapharma plasma it was a good day but its not…read morelike this ALWAYS! Howard Hewett was great today as well at the front office and he knows who I am talking about so leave the specs of grey hair alone, because it looks good on you. Right now No need for the hair dye in jet black - JUST FOR MEN!

The people are prejudice against people with disabilities and the elderly. So if you have mobility…read moreissues, go there because they don't care.