Tammie and Reese were amazing from check in to supervisor stick ( my veins are small) so thats my…read morerequest. They had oreos yall. So happy, great and v Not my usual location, and they were amazing. They treat me like im a regular already , and this place is closer to my home. My stick was quick. Great care.

I love this location so much! I've gotten to know the staff and seeing their faces when I visit…read moremakes my anxiety subside because I know I'm in good hands. They always make sure I'm doing well with the donation, checking on me. The snack and beverage bar is always filled. This visit, they informed me that they were doing antibody screenings with my blood which is really interesting! Thank you Carter Blood Care for being in my community.

The staff is exceptionally trained and well mannered. I've also been a donor for this company for…read morethe last 19 years. They're the best of them of all of all time.

AVOID THE CSL PLASMA LOCATION IN HALTOM CITY AT ALL COSTS…read more The operational incompetence, lack of leadership, and absolute disregard for donor safety and medical boundaries at this facility are a massive liability. During my scheduled donation, the machine repeatedly triggered "No Flow" draw alerts. Recognizing an impending vasovagal syncopal response, I explicitly withdrew all medical consent for needle adjustments and requested that a supervisor or senior phlebotomist take over the procedure to restick my other arm. This safety request was completely ignored by the floor staff. Since my original phlebotomist had abandoned the floor I had to request help my another floor phlebotomist to escalate the issue, but they returned to state that the senior phlebotomist refused to intervene because they "didn't want to step on anyone's toes" denying my request. Upon her return the original technician then proceeded to engage in blind, aggressive needle manipulation ("vein fishing") inside my tissue against my explicit verbal commands and physical protests, resulting in acute trauma to my perivascular nerves and a severe vasovagal crisis with tunnel vision. The medical negligence here is systemic. The donor immediately adjacent to me was subjected to identical technical incompetence by the same phlebotomist, causing her to suffer a severe syncopal crisis and vomit on the floor. Rather than deploying emergency protocols, the Medical Screening Assistant (MSA) subjected me to a hostile interrogation while I was losing consciousness, mockingly downplaying my cerebral hypoxia as "floaters" until I had to articulate my own syncopal response. Even mockingly stating that "You just expect us to roll out the red carpet for you" after requesting basic first aid for a medical emergency that their staff caused. She was also called to the floor shortly after when the adjacent donor next to me had a severe vasovagal reaction that induced vomiting and when the donor reported a sudden wave of heat, this same MSA mockingly told her, "Well, you have a hoodie on." To make matters worse, the MSA tried to cover up an incomplete blood return cycle by falsely claiming my red blood cells were returned--a physical impossibility since the left arm never achieved flow--meaning my cells were discarded as waste to evade federal FDA deferral regulations. The MSA then explicitly stated my severe reaction was "non reportable" in an attempt to mask donor injury caused by a rogue phlebotomist. They completely lost control of the floor, even allowing unauthorized civilians onto the donation floor when the mother of the adjacent donor rushed onto the donation floor to check on her daughter after seeing her have a severe adverse event reaction from the lobby/screening area. DO NOT DONATE HERE IF YOU VALUE YOUR HEALTH, BIOLIFE PLASMA IS A SHORT DRIVE AWAY AND HAS HIGHER NEW DONOR PAYOUT. A formal consumer safety complaint has been filed with the FDA Center for Biologics Evaluation and Research (CBER), and a formal Spoliation of Evidence Notice has been electronically issued to corporate legal to lock down all machine data logs and CCTV video loops from this date. Unedited audio/video recording evidence of the staff's verbal admissions has been securely archived for federal investigators. Unsafe, unethical, and completely unprofessional. The rogue phlebotomist and patronizing MSA are a danger to public health and a corporate liability.

Making an appointment and checking in with Crystal was fast & easy. The staff provided water and…read moresnacks for patients. Brittany assisted and checked on me during the entire process. My overall experience was a great one! When I donate again, I will choose this location. Staff members are professional and the facility is very peaceful.

Great people doing a great thing…read more This is the new/old location. This was the original site of Carter for many years and they decided to tear down the old bldg and rebuild a new state-of-the-art bldg in its place. These people really take care of you while taking care of our community. Everyone go and donate at the center of your choice. It's worth the pain of a stick in the arm and a half hour of your time - plus you get a stylish t-shirt for your trouble.

Went to this location 4 times and out of the 4 times the staff were rude and very inexperienced…read more Every time I went in they either blew out my vein or left a scar on my arm! The customer service was really horrible and the lady at the front counter shouldn't be working there saying inappropriate slurs to me and was so bad I just left. I would not recommend going to this place because they will hurt you or worse... give you scars or blow out your veins because no one has the proper training.

It's one of the best plasma donations I've ever been too, the staff are outstanding and always…read morebring a smile in for work!

I've been donating at Talecris Plasma resources since September 2018. I've seen employees come and…read morego but they also were always polite and professional. when something goes wrong they handle the situation very promptly and professional. The phlebotomist's they normally have on staff are very nice and friendly as well. My favorites are Ashley, Analy, Katherine, Taneisha, Ed, Kim, There are a lot of others I can name,and they all work with high energy with a smile. I will be definitely donating here for as long as I can. Thanks Talecris Plasma Resources

WARNING: Unsafe medical practices and faulty equipment. Please read this before donating at this…read moreJacksboro Highway location. I had a terrifying medical emergency here due to a complete failure of basic safety, untrained staff, and broken equipment. Needle Mistake: The phlebotomist rushed my stick and completely missed my vein. When the machine started throwing error codes, a floor supervisor came over. Dangerous Fishing Maneuver: Instead of taking the needle out and doing a clean re-stick, the supervisor aggressively dug and scraped the needle inside my arm for 20 to 30 seconds trying to save the line. Sensory Blackout: This physical trauma caused my blood pressure to crash instantly. I completely lost my sight and hearing, trapping me in a terrifying greyout state of unconsciousness for 3 to 5 minutes. Non-Existent Emergency Equipment: When you faint, medical protocol requires the staff to immediately lay you flat or tilt your legs up to get blood back to your brain. The donor chairs at this legacy facility are completely outdated and cannot recline. Negligent First Aid: Because the chairs are outdated and stuck in an upright position, gravity kept the blood pooled in my legs, actively starving my brain of oxygen. Instead of performing actual physical first aid to restore blood flow, the staff just stood there and eventually handed me a drink (which you cannot even swallow safely while upright during a blackout due to risk of aspiration). Aftermath: Because they left me vertical during a multi-minute blackout, my body could not recover normally. I was left with profound physical exhaustion, cold sweats, and a pounding, severe headache for the rest of the day. This center is operating with outdated infrastructure that lacks mandatory emergency features to protect donors. The floor staff is severely undertrained and does not know how to manage a medical crash. I have officially filed a formal safety and operational violation report with the FDA regarding this facility's equipment and training failures. PROTECT YOUR HEALTH AND GO SOMEWHERE ELSE.

Shout out to Larry the phlebotomist. I regularly donate, and appreciate someone who gets it on the…read morefirst try, and I am not left with a bruise. I made my appointment online, got my questionnaire in an email, so by the time I showed up, we were all ready to rock and roll. I was the only one donating at the time (this locations is not nearly as busy as the Arlington locstion) and walked right into the prep room. My vitals were taken, and I was introduced to Larry. I was in and out in 30 minutes. Easy peasy.

The employees make you feel super comfortable here and I have not scared from donatingread more

They conspired to have me deferred by claiming a second party told them sensitive info about me and…read morethe staff followed up on it illegally. I called the police upon my departure and proper charges will be filed.

I have been a donor on and off for over a year. Generally, I have good experiences. Recently I…read morehave been lucky to get Lexie as my phlebotomist a few times, and she is EXCELLENT. Having a good phlebotomist is crucial to having a good experience.

Hire more people, I'm not coming in to be waiting for over 2 hours I walked in and walked back out…read more They looked short staffed just like last week.

Since they changed how they do things, it now takes 2-3 hours to donate plus less employees. Why…read moredonate for $120 a week and waste 6 hours to donate.

The lines are always SUPER long! If you plan to come here expect to be here for at least 3 hours…read more The donation itself only takes about 30mins... the people here are really nice. Started coming here to do research for a blog post, figured I'd keep coming I get to help and get Starbucks money to do it

Mckinney location has so many discrepancies in their testing equipment it's ridiculous. There…read morescales are off by about 7-8 pounds compared to my doctors scales and the "testers" and/or equipment is off. Don't waste your time. They also are the lowest paying plasma company. Try Bio Plasma in Plano.

They were nice and I got in and out within an hour. Paperwork takes the longest. Donation was about…read more15 mins.

The staff here is awesome and they take great care of their clients. With an appointment I'm in…read moreand out in a very reasonable amount of time and I always throw some kind of swag at me for coming in and donating.