I would NOT recommend this place for donating plasma! If you like your arm being bruised from…read moreinadequate training then this is your place. The so-called techs that do this obviously are clueless. How they ever passed their initial training or whatever they do to get certified is the most ridiculous thing I've ever seen. This place needs to be shut down ASAP!

their machines are a piece of shit. And most the women there do a piss poor job of trying do…read moreresolve the issue of any matter. They have the worst customer service of any plasma facility I've been to. You can tell that the women there hate to do their job. when your machine is green and ready, a lot of the women will have a full on conversation while you're finish and ready to go. The women are more concerned with gossiping than doing their job. they really need to be trained on good customer service and how to interact with people in dealing with issues that they're not accustomed to. Today a white girl actually sat a person before me because she was too busy chatting with the guy and didn't care I was in line first. That place is trash because of the lack of focus and care they have for us. I went to try in help but I won't be going back anytime soon

Good service and great staff! They will answer all of your questions so that you understand how you…read moreare saving lives.

I had made an appt and was turned away,was very busy place.i was told I would have to have another…read morephysical,as I was relocated here.too busy,so told me to go to another plasma center.a very chaotic place.people were standing everywhere,no order.

They were nice and I got in and out within an hour. Paperwork takes the longest. Donation was about…read more15 mins.

The staff here is awesome and they take great care of their clients. With an appointment I'm in…read moreand out in a very reasonable amount of time and I always throw some kind of swag at me for coming in and donating.

Very skilled at the phlebotomist level. I've donated for a decade at different plasma donation…read moreproviders and CSL is the most proficient. Screening intake is private and expedient. Recommended.

Long wait but lot of $ per hour. Never messed up my stick and kind. Some locations are worse than…read moreothers but all the employees are 100%

Leslie is great addition to the plasma center she's friendly kind and professional. review by Alvin…read moregreen

Love the staff is so polite and fast working. Very clean but a little cold. Employees have the best…read moreattitude despite traffic or sometimes being very busy.

So quick and easy!! Danielle was the one that took my blood, and she was literally the best!!read more

First time donating blood. I understand stuff happens. Staff was polite. Care sucked…read more This just seemed careless. Seeing I had one vain good enough to draw from. Stabbing carelessly and blowing my vain. I'm annoyed. Won't be back.

I came yesterday Sunday February the 15th. Had a appointment. Waited a hour just for the front…read moregirl to tell me that i cant make a donations cause I have tattoos. Never heard of this. Ive given blood plenty of times. Then she tried to tell me i need 2 inches of visible skin on my arms. Never heard of that either. The policy states that you have to wait 4 months after getting a tattoo to come back and donate. No where does it say anything about not being able to donate with tattoos in your policy. Im frustrated cause your people wasted my time and they dont even know their own policy. My tattoos are 20 years old. arlington location...

Thinking about donating? Think twice with this place. My first time donating the staff completely…read morescrewed up and stuck the needle too deep into my arm, then a literal teenager in a white coat came up and pulled the needle halfway out of my arm. This resulted in the needle shooting out of my arm and blood started running down my arm. I started feeling nauseated from the blood loss, so they called a nurse and this lady looked like she hated her job, like it was a chore to come out of her office to help. She did stick me right the first time though and hooked an IV into my other arm to pump me with saline because of the blood loss. This resulted in me feeling extremely cold to the point of shivering uncontrollably and it felt like I was being exerimented on like a guinea pig. I had to go see the nurse and wait half and hour to stabilize. The girl who helped me told me she "wants to quit" and that "she hates it" The first girl who initially stuck the needle in my arm was chewing gum, and I asked her if she went to medical school for this and she told me "no, they train you here" which explains why the staff are so useless. They're literally kids who don't know what they're doing, entrusted with sticking needles into your arms and playing with your blood. Today I scheduled my second appointment (after the disgusting bruise finally healed from my first visit) which took 3 weeks. Everything was fine until I got sat in the chair, an incompetent, air headed blonde girl just stood around chatting with the homeless looking guy next to me with a bubbly attitude all while ignoring me, I started getting frustrated because she was tending to other people all while ignoring me even though she called me over to sit down. In retrospect I think she wanted to avoid sticking a needle in me because she didn't trust herself to do it. Which is alarming enough but then some black kid wearing a HOODIE over his head with a lab coat slapped on top came over. I already had a bad feeling about this kid because i sensed the lack of professionalism from the start. Sure enough, he didn't even get my veins bulging enough before he went to sticking the needle in. He basically just guessed where my vein was, and it HURT even more so than any other time I've ever been stuck with a needle. He asked "do you feel any pain?" YES. Then he started to move the needle around in my arm, pulling it back and forth in and out of the hole. I was not going to let this idiot continue so I asked him to take the needle out. He looked puzzled, and said "well you aren't getting the donation then" to which I replied "yeah I'm not donating today" He seemed insulted by this, he should be glad I didn't make a scene and tell him that he sucks and to get someone else but sadly, there is no one else. All of the kids on the floor suck balls. The nurses are the only ones who can stick you right and you'll have a miniscule chance of complications. These idiots on the donation floor though? None of them look competent or professional and they all seem to be community college kids who just got the job. This is only a job to them. You'll have to sit there and wait while they chat with eachother in front of you, trying to work out when their next break will be because they can't stand working and would rather be in the back somewhere hiding away doing nothing. Absolutely awful incompetent, brainless staff. The patients here range from regular people who look gullible, poor people down on their luck, obvious drug addicts or just trashy people. Alot of black people and the whole vibe is just desperate and gross. I could use an extra $100 but my god if it wasn't such a pain in the a*s to do this it would be fine. Somehow every time I come here I regret scheduling an appointment. This place lacks professionalism, reeks of low quality, unmotivated staff who look at you with disdain and it's a poor experience from start to finish.

Efficient, organized, care with preventing any infection while obtaining healthy blood.read more

Let me start by saying how important it is to give blood, particularly right now as there is a…read moresevere shortage! I was hospitalized in 2012, and if it had not been for others donating blood... I likely would not have survived. But now, let's get to the good stuff! The folks here at the Flower Mound facility are wonderful! The staff here is very friendly, helpful and courteous! The place is pristine... if you schedule your appointment and do the online login... The wait time is very short! But don't let that prevent you from doing walkins! A single pint of your bipod can save up to three lives... Please help others!

coming in today, from what i read and how i was treated at BioLife , Id rather come over here and…read moredonate.

I want to thank the whole Grifols/Biomat team. I had a small issue with my new donor compensation…read moreand it was immediately resolved by management Mr. Angel and Ms. Eve. I was impressed on how quickly and professional I was compensated. I also brought a friend and received a referral bonus that was a big help for me and my family. If you're looking for a place to donate that treats you like family and gets your donation process done in a very reasonable time and manner I suggest Grifols on Cooper and Park Row in Arlington Texas. the whole team is amazing, Keep up the good work guys and thanks again for all your help.