Very good Service and care. Dr. Botsacco was very thorough in her examination as well as her…read morerecommendations. After my first visit with her, I feel line my eye care has not been the best over many years. Thank you so much!

If I could give 0 stars I would. I had an eye emergency and due to new insurance this was one of…read morethe few places in my plan in the state. The ER checked me out and told me to follow up with an opthamologist in the next day or two. I called and was told flat out no, we will not take you, we don't do ER follow ups and we have no appointments available and we're not even sorry. No empathy, no kindness. "I have a job to do and I will not give you an appointment". She didn't even say "I'm so sorry but I have nothing available until....". It was just "No. We don't want your business".

So when you make an appointment, and they ask about your insurance, and put you on hold for a long…read moretime, shouldn't they tell you which doctor takes your insurance, rather than allowing you to get a sitter, show up for said appointment and being told that they have to reschedule because only another doctor takes your insurance?

My eye exam experience at Eye Care & Surgery Center of Warren:…read more 1. The actual eye exam was NOT performed by an optometrist, but by an ASSISTANT. Is this even legal? And if it is, I consider it UNETHICAL. 2. DOCTOR only performs the PORTION of the exam where your eyes are dilated (considering the other cost-cutting measures, I wouldn't be surprised if EC&SC uses off-brand drops too, my eyes were uncomfortably blurry, not just dilated, for hours afterward). 3. DOCTOR dismissed my question about a part of the exam I felt was missing. My former eye doctor gives a thorough test in that area and tells you exactly what your options are. 4. They make you fill out a ridiculously long online form. 5. The staff I dealt with were indifferent. 6. The in-house optician (or maybe another assistant?) gave me a dirty look when I asked for my Rx and has a laughingly small selection of frames anyway. I am going back to my original optometrist/optician, who, despite now being 45 minutes away (I moved a year ago) and a bit quirky, at least cares about his clientele.

If you're looking for a great optometrist in the area, with easy to make appointments, you've found…read moreher. Dr Ren is super knowledgeable and caring. She doesn't do much marketing, so appointments are easy to come by (at the moment.) If you're looking to get your yearly eye appt in before the end of the year, give her a call. She doesn't have the largest selection of frames, but what she does have are all very stylish. Highly recommend her!

After 30 years my former Eye specialist retired and referred me to…read more Dr. Alan Salz. So happy to now to have another wonderful eye surgeon. I have had Cataract surgery since for both eyes now. I CAN SEE CLEARLY NOW! Thank you Dr. Salz.

Excellent doctor. My eye exam was beyond thorough, he found defects that could indicate macular…read moredegeneration in my eyes that other doctors missed. Now I will have to be regularly monitored for it, that's okay, better to treat things when it's small. This will be my doctor for life. He is also highly recommended by other doctors for laser eye procedures.

Having an eye exam at Suburban Eye Institute is a very pleasant experience. Ever member of the…read moreteam is friendly, accommodating and professional. I've been to other offices where a patient gets the "hard sell" to buy ancillary services or products and this is not the case at Suburban Eye Institute. In addition, during this difficult COVID period, they put in place precautions that will put any patient at ease.

I have been seeing Dr. Mackey for a few years now and have also brought my son and fiance to see…read morehim as well. He is absolutely wonderful. I have seen each of the doctors there as well. They are all kind and caring. They take their time and answerall of my questions. I can almost always get an appointment same day as an emergency or within a day or so with any of the doctors there. The front desk staff is always kind and willing to help.

Great Staff! Clean and modern office Took me right away same…read moreday Forgot dr name but she was amazing!

Change of owner brought horrible attitudes not willing to help there customers and inability to be…read moresuccessfully professional, I would give a zero rating if possible, you lost three customers

Irina provided exceptional customer service and clearly has a passion for her work. She is a…read morevaluable asset to the company and made my purchase experience smooth and enjoyable.

Great customer service! Doctor Samuel is very attentive and explains things in a way anyone can…read moreunderstand. I definitely recommend.

made me wait over an hour, answer completely irrelevant questions on the new patient form and my…read moreeyes have been burning for hours since I left because they gave me way too many eye drops. my prescription didn't change but they still tried to pressure me to buy new glasses. unprofessional af. I almost walked out after waiting for so long in the waiting room but they called my name just as I stood up to leave. I'll be seeing a different doctor after this. This was a huge waste of time

Went to the Edison office for the first time, for my annual eye exam. I have a couple of medical…read moreissues so I go every year, but was not happy with Costco. I was seen a few minutes before my scheduled appointment. The staff were friendly and professional. When I explained my history, Dr. Gewirtz was more than thorough and patient (pardon the pun) with my questions.