Doctor was great, thorough and all but the receptionist and office manager are unattentive. Came in…read morefor an appt late June and said contacts would be in ASAP. Been about 3-4 weeks and called multiple times and they said there's a backorder. First call, receptionist said manager would give a callback and never did. Backorders are understood but Zen the manager said he would call and update but once again, never did. Communication is key

I must say I an not sure if I have ever met a more lackadaisical eye doc in my life…read more The doctor, whom I assume is the only one at that practice, was an older, balding man most likely in his late sixties to early seventies. After asking him several straight forward questions on behalf of my friend who had just been given their eye exam there, he was quick to dismiss all of then with short, muttered answers. Either he had no intelligence on the subjects brought up to him, or he could care less whatsoever. It was a grudgingly stressful experience, to say the least.

Expert help with glasses from female associate. She helped me find what I liked and looked good on…read moreme!

I saw Dr. Alboher back in November (I didn't think about writing a review until now) and had an…read moreabsolutely wonderful experience. Dr. Alboher is friendly, knowledgeable, and an expert in his craft. He performed IPL and meibomian gland probing on me, both of which have helped me immensely in my dry eye journey. His staff was also wonderful and welcoming. I highly recommend Dr. Alboher and plan on seeing him yearly for maintenance.

We have been Dr. Hilke's patients for almost a decade and prescribed the best eye care, not only in…read moreour contact and eyeglass prescriptions, but in the monitoring of retina degeneration and in reference to a top quality eye surgeon for cataracts.

The office staff and the doctors are extremely kind and helpful! I have never been to the eye…read moredoctor before, but Dr. Hike was amazing and took the time to answer all of my questions! I was able to pick out a very cute pair of glasses and all of my questions about insurance were explained and answered! I would recommend Dr. Hilke to anyone struggling to find a caring and kind eye doctor!

I went to check my glasses prescription and doctor gave me the wrong RX, not one but twiceread more

I highly recommend The Eye Specialist facility in Bridgewater. The facility is run professionally,…read morehas a nice, clean waiting room, the admin staff is wonderful, always polite and attentive. I want to mention that my experience with Dr. Sadek has been amazing. Dr. Sadek is the ultimate professional, friendly, and explains things in terms that are understandable to the patient. She is thorough, knowledgeable and discusses all treatment options. I highly recommend Dr. Sadek. Colleen

Went to Cranford Eye Care. Over the phone, I was told they take Aetna insurance. After the exam,…read morethey asked me to pay I think $80.00. I said I was that you took Aetna. Well, this was about a year ago. I am still so upset because I had vision coverage, and would never have gone to this place if they told me the truth over the phone.

I have seen the eye doctor a few times over the last few years and about 2 years ago I got a stye…read morein my left eye and went in and was told due to dust at my job this could be a problem going forward then I got one in my right eye and when I called I was told I had to come in because it was a different eye so I did and now I have another stye and I am leaving for vacation and when I called yesterday the doctor was not and my file could not be found and today I got a return call that first said I have not been there in years and when I said I had and that I leave for Christmas vacation in the morning I was told the only appointment available was Saturday after I'm gone and I should just go to urgent care because won't refill script without seeing me and was really rude to me as a bonus so if your looking for an eye doctor look elsewhere

Had several appointments over the years here, but made the mistake of leaving to go to The Eye…read moreSpecialists (see my negative Yelp review), thinking they could serve my potential future needs better. I have since returned to this practice, specifically Dr. Ehrlich. He is professional, caring and makes you feel comfortable. You don't feel like a "number" just going through the motions like at a larger office.

The best eye doc bar none. I highly recommend Dr Ehrlich!! He is very thorough and I never had an…read moreinstance where, even if busy where he couldn't see me. Never had a better doc!!

Went to I to Eye today because unfortunately I am getting older and I have been noticing some…read morevision changes recently. A few weeks ago I went to my primary care physician and explained to him some of the things i was experiencing and he recommended i go to an ophthalmologist. Dont have the time to get into the difference between an optometrist and ophthalmologist, but a Google search will explain that for you. The ophthalmologist I saw diagnosed me with intermittent extropia...which had me concerned but I was told "dont worry about it for now" and was given a new prescription that i could take to get frames/lenses. I wont mentioned the opthalmologist's name (he is a highly rated Dr with a good reputation from what i know, I hold nothing against him, I just was looking for something more out of the visit personally)...Which brings me back to today...I went to see Dr Madeline Fernandez who was able to give me a follow up exam and consultation and talk to me further about the intermittent extropia diagnosis. I have been going to I to Eye since I was about 15 or so, from when the shop was at its prior location just down Broad St (the current office is in the old Lucky Jeans location if you are from the area and remember). I am in my early 40s now...so the office being in Town so long tells you that this business has the support and trust of the community...Primary reason i went to another doctor was based on the recommendation i got from my primary but going to Dr Fernandez to talk to her...i walked away feeling relieved, educated, and confident that my corrective lenses are going to address my problems. She took the time to explain prism lenses to me and progressives which I will be using going forward. The office and optical boutique has plenty of brands and styles to choose from. Arnell and another gentleman (I dont remember his name) helped me pick out my new frames. Arnell was sitting behind a desk and told the other associate "Why dont you show him the Tom Ford glasses with the clip"...Arnell has a great sense of style and knows what I like based off the frames I have now and historically have purchased...he even commented "these frames are very engineer like" which made me chuckle because it was cool that even though I havent been to the office in a few yrs, he still remembers my profession. I absolutely love my new frames and i am excited to get them. Dr Fernandez and Arnell are not only professional but great, kind people/human beings. They just have a calming/relaxed temperament. If you are originally from the area/Westfield you know how often businesses open and close in a short period of time...I am happy that I to Eye has stood the test of time and that I have place I can trust. Having great doctors (such as Dr Fernandez), a great mechanic, a great tailor, and a great go-to local restaurant...just give you a feeling that cant be taken for granted. This review for I to Eye is well overdue. If you need an eye exam or just want to get some stylish frames this is the place to visit!

Steer clear of this place! People with no human decency, phone etiquette or manners don't deserve…read morepatients time of day in my eyes! A poor first impression and front desk who treat you based off their mood of the day don't deserve jobs! Hopefully the doctors catch on to the staff they do have and make changes. It will only continue to drive practice down. Low review count for a reason! Schedule with anyone else!

Absolutely top-class. The support and technical expertise of Austin and Ledy G over the years are…read moreunmatched. The optometry doctors have also been excellent although their availability can be limited during certain periods of the year.

The service and expertise is fantastic. Dr. Maria Donmingues is both extremely knowledgeable and…read morepatient. She takes the time to explain everything regarding the condition of your eyes and answers all of your questions. I was definitely not rushed. I then chose a pair of glasses and was fitted by Austin. Austin is also extremely knowledgeable and patient. He explained the various differences in frames and which ones he thought would benefit me most. If you want a great eye exam and want to be fitted with the beautiful frames this is definitely the place to go.