I had been eager to visit this store because I noticed they had adorable baby clothes. My friend…read moreand I stopped by on Friday, February 28, 2025, around 12:30 p.m. As soon as we entered, a blonde woman at the register, wearing an olive green jacket, approached me and began to follow me around the small shop. It was quite apparent that she was keeping a close eye on me. My friend has a lighter skin tone, while I have a darker complexion, and it felt like the staff's attention was directed at me in a negative way. The other employees were also blonde with fair skin, and one had light brown hair but still appeared fair. The woman in the olive green jacket was not monitoring my friend or the other customers, which was disheartening. I had heard from friends in various parts of California about the racism faced by people of color, but I had never personally encountered such unwelcoming treatment until today. The experience I had at the store, where I felt discriminated against because of my darker skin tone, is completely unacceptable and highlights a breakdown in customer service and inclusivity. It was troubling, and I felt singled out and uneasy during my visit, which contradicts the standards of effective customer service and professionalism. When customers feel unwelcome or face discrimination, it can greatly affect their overall experience and may drive them to seek alternatives. In this instance, I decided not to support a business that made me feel unwelcome and discriminated against. I hope the business owner(s) will recognize and address issues of racism or discrimination to foster a safe and inclusive environment. While I understand that businesses have the right to determine how they treat their customers, the way I was mistreated, profiled, and discriminated against is intolerable. I hope this raises awareness for other people of color regarding such behaviors and the lack of customer service they may encounter in this establishment. I'm sorry I didn't take pictures due to my experience or else you know I would've had many pictures for you all to look at. I hope POC have a better experience than I did if you still decide to check this business after reading this review. Happy Yelping and SYOY

I'm sharing this to be honest about our experience. Unfortunately, our visit did not feel very…read morewelcoming. The interaction came across as rude, and my husband felt disrespected during our time in the store. As a Hispanic man, the situation was especially uncomfortable for him. We truly wanted to enjoy and support this business, but we left feeling uneasy. I hope this feedback helps encourage more thoughtful and respectful interactions with all customers. Because of this experience, we won't be returning.

Came in with my 7 month old baby looking for her first pair of shoes!…read more Being a first time momma I was clueless about baby shoes sizing. The owner was a DELIGHT, so very helpful and sweet explaining it all to me. She was very honest about what my babies shoes needs would be. Their selection of shoes was from trendy to classic. Prices to fit everyone's budget. I can't see buying my daughter shoes anywhere else!

A very wonderful and rewarding experience today with our 2 granddaughters shopping for new shoes!…read more The owner assisted us and was just marvelous! Very helpful and courteous! I can not emphasize taking a child to be properly fitted for shoes, and doing it no less than every 3 months. Socks! Make darn sure you purchase proper socks.,,.and insure your precious one wears them too. Our children should be wearing socks when they wear shoes......Don't you adults wear socks? As a parent, you should be looking at your child's feet every day, no less than once, and when they get new shoes, LOOK often at their feet and insure they do not have blisters!!! Recap! Proper check for size! Insure they fit! Wear proper socks! Inspect little ones feet, Daily!!

Trash. This owner is rude and I do not recommend. Kid to kid is a waste of time, they low ball you…read moreeven though they get all their inventory freely.

Not only when I was walking telling my niece that the toys in the boxes need to stay for the store…read morea lady says "oh no those aren't for sale" with attitude. On top of that so many times they paid small amount for taking a whole laundry basket of clothes, shoes, and accessories. Apparently this isn't the first time and by the complaints they had with bbb!!

The shopping experience at Neiman Marcus is just a higher level. The stylists in every department…read moreare knowledgeable and willing to assist you with recommendations! If you would rather just browse without the feeling of being pressured, they are fine with that too. Shopping at a place like Neiman Marcus allows you to experience a variety of brands for every occasion in one place. We have discovered some amazing brands we may not have found without the recommendations of the stylists we've met! We have also been luck enough to find some amazing gems at discounted rates during sales and last call events providing an even better value for the experience.

Welcome to Beverly Hills shopping in Ft Worth, this includes the prices, which in all honesty was…read moreexpected. They carry the high class items that other stores don't carry. We came here to look for Louboutin heels for my wife. They had a very good selection. Julie was the lady that assisted us today, she was so sweet and helpful, and very patient. My wife got the heels she wanted and she was happy. They even had a clearance section that had Louboutin heels, flats, and day shoes on the rack, I was surprised. These had some really good prices too. Store is a big one, very clean. All of the staff was very helpful.

One of the dresses from their window display made me want to stop inside. I did not have any time…read moreto try anything on, but there were dresses, shorts, tops, jackets, boots, accessories, jewelry, stickers, kids and women clothing mainly. If I had time to try on the dress that had caught my eye and it had fit... I might have gotten it. I was considering getting a sticker or two, but they were kind of more than I would have wanted to spend on stickers at $6.00 each, no matter the size. The stickers were these cute and funny vintage looking ones that would have been a nice and fun little remembrance of my visit there. I ended up getting a pair of earrings and a metal belt during my quick stop inside. Could be a cute spot for gifts, but also putting together quick outfits.

Absolutely adorable Store, but I will never understand how sales people get zero training. There…read morewere four girls working, and All just stood around having conversations and paying zero attention to the seven or eight people shopping in the store. Not once did they acknowledge any customers.

went there today with my friend to get a hoop for my helix piercing. don't know why the store…read moreemployee doesn't wear a name tag or else i would name drop her but she was rude and dismissive. she was likely hispanic and had long dark hair and was just so rude for some reason. not even a have a good day. not even looking us in our eyes. terrible service and yall just lost a customer i will go anywhere else for my earrings now.

I love being greeted when I walk in, they definitely did that and handed me a little shopping…read morebasket, gave my daughter one as well. I love sales! Lol, as you guys know by now, and they have a small little half off section that my daughter and I went crazy about !! You can get your ears pierced here and they have a nice selection of earrings and other body jewlery. My daughter is obsessed with the Beanie Babies and they have a pretty nice selection from keychains all the way to super huge ones. They have hair accessories, jewelry, journals, purses, wallets, make up, ( for kids ) ..& much, much more but everything is so well organized. Halloween related items are out and they are buy one get one half off that's dope! This location is cool, staff were great and we will be sure to visit each time we visit the mall.

Came in about 6:30 p looking for a new blouse for Work…read more They close at 7p. Both employees seemed irritated I was shopping... neither offered to help me. No one greeted me... or acknowledged me in any way. I was desperate for a shirt as my business trip got extended a day. Bought something on sale and left ASAP. Would not return to that store again.

This store is so well stocked with the latest fashion. The prices are higher than some places but…read morethe quality is superior. The staff is helpful without hovering or pushing. Love to go in, look through, and go back with my mind made up. The sales racks are also very tempting.

I went into this location to return some a set of scrubs I had purchased, tags intact, never worn,…read moreand I had the receipt with me and even the bag I purchased them in. I went into letting them know that I had paid with Apple Pay, and I asked how the returns work for that, and it was insane from there. The girl training in the front was very kind and patient. However when she called the assistant manager for help, the assistant manager was giving me some weird looks like she was annoyed and or suspicious or something. I asked if there was an alternative in refunding my money, like if she could do cash. I asked if she could seek further info on a return for Apple Pay, she was very very annoyed. She told me there was nothing they could do and I had to plead with her and ask her to pls call someone above her to ask for details as I was leaving the city of Fort Worth to Houston and i am a paramedic (don't wear scrubs) so store credit was not of use for me. I wanted to make sure the money would be refunded into. Y bank account. It was like pulling teeth, she refused to give me the number to corporate, she refused initially to contact someone above her before she actually did. She refused to give me her name, she told me that " I needed to learn to listen", and she ignored me when I asked for her name, and she refused to give it to me. I want to note.. that there is nothing wrong with not knowing how to do something, but being in a leader position, you would think that she would know to call the next person in the chain of command to ask for further help/guidance. She made it such a complicated process, and had such a bad attitude the entire time, it felt like high school and clearly a bad example to the trainee and also very unprofessional. Never going to this location if I ever need scrubs again.

Jennifer was very helpful and greeted me. She made suggestions and directed me to the scrubs I…read moreneeded. Scrubs can be very expensive. There was a clearance section and I was told they have more deals online.