i don't even know where to start. the first thing that comes to mind is LIFE CHANGING. no joke. i…read morewish i could give 6 stars!! I get the vibe that everybody there knows a thing or two about shoes, but Marissa is an expert!! And you can tell she genuinely cares about this stuff. I first ventured to this place at the recommendation of a coworker for nonslip work shoes. being 6'4 shopping for any type of clothing is always dreadful. nothing ever fits. and most places don't sell above a size 13. Turns out i'm a 15.5 Marissa pulled out all the stops, took an imprint of my stride to find the right insert for me. i was a little apprehensive because i've dealt with chronic pain for years. been to an orthotic specialist to get custom made inserts that did nothing but make the pain worse. But i trusted the process. she found me a shoe that fit all the specifications that my job required. i noticed the difference on the first shift. on my feet 8 hours and absolutely no pain, it was like magic. nearly 10 years of pain almost completely gone just like that. 6 months later i came back because i felt i was finally ready to start running again and wanted to find a shoe i could trust based on my specific issues. and who's the first person to greet me when i walk in? that's right, Marissa! we weighed all the different options and what might be beneficial in different ways. she even showed me the proper method to tie a shoe to keep the heel from slipping. my first run i knocked out 4 miles and i've done a few more since then. still pain free. the last time i tried to run a half mile i was limping for 2 months so this is huge. and that's why i say life changing. i feel more confident on my feet and ready to start pushing myself to new limits athletically. overall the customer service stuck out, and i did pay a pretty penny for what i got but you really can't put a price on comfort and security.

First time to Metairie store. Salesperson was so rude and not helpful. We tried and tried to buy…read moresomething, but just left. Will NEVER return. So sad. Wish it was a positive experience. Sorry

First time at this store and everyone was friendly and accommodating, just like the Westbank store…read more I needed to get out of my heels, so I stopped by here on the way to another venue and saw two pairs of sandals that I loved. I went in to buy one pair but decided on two. I realized, it made absolutely no sense to leave that one pair without friends. Although there was a store wide BOGO 1/2 off sale, I got these sandals from the clearance center. Don't get me wrong, I don't mind spending a few coins on comfort but I am a bargain shopper first lol. So, I got these two for roughy $59...not bad eh? They were so cute and blinging that I couldn't resist. They are also having a fundraiser for schools; for every $5 donated you get $10 off. The one pair of sandals was $34.97 and she took $10 off, showing both pairs for $24.97. Anyway, I think I'll visit here more often. Didn't know they had such cute flip flops like these!

Walked in there needing some shoes for my UPS driving test requested some help me find an all black…read moreleather work shoe and was just pointed in the general direction of them. helped myself look through all the shoes with no recommendations for sense of help for my needs. Finally found two shoes that I liked but couldn't find my size someone finally offered to help look up and see if any other stores had them they didn't. Understandable but they promptly put the shoes back and didn't even help find an alternative choice! Did I mention I was one of the two people shopping in the entire store!? Definitely won't be seeing me or any of her ever again.

Staff was friendly and the store was clean as far as I could tell. I got 2 tailgating chairs for…read more$13! Why did I think they'd be like $80?! If it's convenient I'll be back. Might be bigger than the Kenner location but I'm not here often enough to make a real judgement call on that one. Cheaper than Dicks!

Honestly, I found everything I needed. I had looked on the web site and the thing I wanted (a beach…read moreumbrella) was not listed on the web site. But I thought I'd take a chance and drop in and there were plenty of them. So happy. Then, I needed a pair of slides. I had a relatively new pair of shoes on that I had worn too long and had rubbed an owie. So I found a pair of Nike Slides on SALE. Score! However, they weren't marked correctly but the cashiers fixed it and I was soon on my way.

Long time costumer and I always get cute stuff. Friendliness is always given when I make purchases,…read morebut the very very few times I made a return, I felt like a burden and received a very unwelcome attitude by the lady helping me at the register. When I gave a friendly goodbye, the friendliness was not returned. Will still keep coming but I felt bad that I brought something back and I felt like I needed to apologize.

Cashier Kristie was so kind and helpful with a return. The manager (maybe Kathy), was not. She…read morewould benefit from closely observing how Kristie interacts with customers. 5 star for Kristie 1 star for 12:30 pm manager on 11/15/24.

The gals working at the store were super nice and helpful. The selection of shoes is really…read moreoutstanding. They have Birkenstock, Vionic, Adidas, New Balance, Olu Kai, On Cloud, and more! I had a hard time deciding on just one pair! Mainly I wanted to point out how friendly and helpful these women were. Very happy customer!

Phenomenal customer service. Helped me find just what I needed. Highly recommend this location.read more

Decent place to shop for bargains on closeout and such. Many items are priced lower than department…read morestores. Selection is pretty varied depending on what c9mes in each day. Cashiers are pretty friendly. Sometimes, you find something unexpected.

They are very rude! Went in to get an even exchange for a Christmas gift and I told the man cashier…read morethat , that's what I was doing and he precced to do what he wanted to do which was a return I called to speak to the manger and they hung the phone up in my face once I told them what was going on. I will NOT be going back there because that's so unprofessional.

I like the fact that SAS shoes are manufactured here in the U.S. Overall, they're the most…read morecomfortable shoes I've ever worn. I participate in half-minis and have put hundreds of miles on some of their Journey Mesh tennis shoes. They cost more than the average pair of shoes, but they tend to last much longer than most other brands.

I purchased a pair of shoes from SAS on line. They arrived and I wore them once. They turned out…read moreto be very uncomfortable, and I needed the next size up. When I contacted the company, they said I could not return the shoes, as they had been worn. $188.95 down the drain. I will never buy from them again!

Located inside the Elmwood shopping plaza, there is plenty of parking and it's an outdoor mall with…read morelots of popular stores around like HomeGoods, Bath & Body, J. Crew Factory, Banana Republic Factory, etc. Was looking for a Nike New Orleans shirt but they no longer make it. I hope they eventually bring this back, cause it'd be a nice souvenir! Half the store is filled with shoes, but I didn't check it out and limited selections of clothing/accessories. A quarter of the store is for adults and a quarter of it is for kids. Service was alright - no one really asks you if you need help nor do they greet you. I've never been inside a community store, so it's similar to an outlet store with most items being discounted. I found myself a nice beige sweater (for men's) for $10 off. We drove half an hour out from downtown NOLA to come here. Just glad we didn't come out of the store with nothing, haha.

We just had a great experience here at Nike Elmwood Store. The store manager, Mike Montz, help my…read moredaughter and I find exactly what we were looking for. I could not be happier with our purchases and the customer service Mike provided. Thanks again.